Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Show prices

    If a (b2b) customer is logged in to the shop, he/she should be able to choose, which prices are shown.

    Dealers often have their customers standing beside the desk with the eyes right on the computer. The dealers do not want the customer to see the net prices or discount on the gross prices.

    There could be the following options:
    - Show gross price with discount
    - Show net price
    - Show gross price

    20 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thanks for these comments! In Sana 9.3.0, it’s possible to configure how prices are shown. This applies to the entire web store, and not on customer level. If we understand you correctly, you are looking for a configuration so that the shop account owner itself can change this setting as well, right?

    For completeness’ sake: you can find more information on our Sana Help under the paragraph “Price presentation”:

    https://help.sana-commerce.com/sana-commerce-93/user_guide/setup/products

  2. 1 image for different items in NAV - possible or not ?

    Is it yet possible to use 1 image for multiple items of the same type but different dimensions ? Now we need to use 1 image per item (although they look the same) which blows our database out of proportions.

    Thank you.
    David

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thanks David, this is an interesting request. Typically most our customers require a different image per item. However, there could be more customers with a similar scenario, I will leave this feature on the feedback channel and monitor the number of votes. Should it be prioritized in the future I will reach out to you and the voter to validate the direction. Thanks for your feedback!

  3. Integrate Item Cross Reference numbers with Sana

    Our industrial customers are buying everything from us through their own procurement systems. They have their own Item Numbers for all Items. We have linked the customers Item Numbers with ours Item Numers using Item Cross Reference Entries in NAV. It would be great if this numbers got synced with Sana so our customers can search for they own item numbers and find the items they are looking for. Item Cross Reference numbers should also be visible in the Customer Assortment lists, and customer should be able to tag Item with their own numbers for example in the Check Out…

    33 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  4. Delivery time per item (on stock/not on stock)

    If an item is not on stock, it is important for us to tell the customer until when it can be delivered near the "not on stock"/"on stock" message.
    In Business Central for example, each item has a 'Lead Time Calculation' and a 'Safety Lead Time'. Both values together plus the standard delivery time will represent the possible delivery time for items not on stock.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Copying webstores in SAAS

    We have a customer that have 3 beta webstores and 3 live webstores. They want to have one-to-one settings in their test before it goes to live. Every time they do a change they must do exactly the same settings in live or other webstores (they are on Sana SAAS). It would be nice to have an option (as a user or via Sana) to copy such webstores.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  6. Integration 360° product pictures

    Please integrate the option to add 360 degree views of product to the webshop. Alternatively the possibility to add videos to the products.

    People are more likely to buy if there are moving images.

    Thank you

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  7. more options for "Availability depends on stock" function

    More options are needed for "Availability depends on stock" function. The option should be added to product sets, product lists and maybe idividual items.
    My Reasoning: I have a bunch of items lying around in my warehouse that I want to get rid of, therefore I would like to list them on the web store.
    The problem is that I also want to dropship a bunch of items that I don’t have in my warehouse.
    Current functionality will have me choose either or of the above. We need more flexibility

    20 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  8. Validate ZIP code and country

    The ZIP codes from a city should be validated by the ERP. The transport cost often depends on country but currently, SANA allows any ZIP code and country combination. So I have had B2C scenario's where customers selected the wrong country and payed less transport costs due to this.

    1) Option to set the field zip code in SANA admin as drop down instead of text for customer registration & profile fields.

    2) If this set like this in SANA, customers can only select ZIP codes based on the ZIP code table of the ERP. In this case the list…

    12 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We have this feedback on our radar. The challenge here is that we sell Sana globally, and each country has it’s own taxonomy / rules for zip codes and cities. There are multiple third-party companies that are specialized in validating this information. Some of our customers customize Sana and implement this validation there. To what extent can ZIP code validation be done on the ERP side in your experience?

  9. Auto create prospect with completed form - new customer

    I would like to add a customer registration form in SANA. Completely filled in forms will automatically create a new prospect in D365 with all required data. The sales manager can convert it easlily to customer. Less work and more efficient.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  10. Automatically disable internal (on account) payment method when credit limits are validated with online payment

    Besides the online payment methods, it is also possible to create a payment method linked to the internal (on account) 'payment provider', to enable the customer to pay the order on account.

    When credit limits are validated and enabled with online payment in Sana admin, you only expect the customer to be able to choose the 'real' online payment methods when he/she exceeds the credit limit, as you want him/her to pay online. In the current solution he/she can still select the internal (on account) payment method.

    The internal (on account) payment method should be automatically hidden in this scenario.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add possibility to support URL's as product attachments

    When using the inRiver add-on, it should be possible to add an URL as a product attachment, if the customer eg. wants to link to files stored on the website of the supplier.

    With the current version of the inRiver connector it is not possible to use an URL as a product attachment, in the same way as is currently possible when using Microsoft Dynamics AX for instance.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  12. Language support for attachments

    Currently the inRiver connector does not support languages for product attachments (mapped to the SANA_PRODUCTATTACHMENTS_RELATIONS setting in inRiver).

    It should work in the same way as with the standard ERP integration or Perfion add-on, that only the attachments are presented in the language the customer has chosen in the webstore.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We looked into this issue, and it seems that we don’t support language specific attachments for our ERPs for product attachments (only for sales document attachments). We indeed support language specific attachments in our PIM systems. The development team will look into this scenario.

  13. Provide a Microsoft Flow connector into the webshop admin - particularly account admin

    Implement a Microsoft Flow connector for Sana Admin. This could be used for several things but my idea is to use it principally for account managment. Flows can now be triggered directly from inside D365 business apps such as Business Central. Thus when a new Customer account is being set up in Business Central and all is correctly configured, a flow is triggered and the account is set up in Sana Admin without the user having to leave Business Central. Sana now has the ability to automatically send out the "Welcome to the webshop" message and this would be triggered…

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  14. Metatags are not auto populated through a field in SAP as manually filling metatags for every product is very time consuming

    Metatags are not auto populated through a field in SAP B1, as manually filling metatags for every product is very time consuming. There should be an option to upload metatags through CSV based on product code. We have also talked to few of other SANA users and they also have same issues.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] The meta description fields are auto populated based on the Product Description. It’s also possible to override this auto populating when manually adding a Meta Description under the Advanced Tab while editing a product in Sana Admin. If that’s not working for you properly, please contact your Service Consultant.

    Which fields from SAP B1 would you like to populate as the Meta Description?

  15. Unique discount codes

    Possibility to provide guests/B2C customers a unique discount code to buy a specific product(s) with a certain discount/price. This code should only be used one time and then expires.

    Redeem codes as it is implemented in Sana Saas do not answer to this desire and is no watertight solution to offer a discount to a specific group selected persons.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add possibility to add a comment to each shopping basket item

    Add possibility to add a comment to each shopping basket line item. This is requested a lot and came up again during a training with partners.

    26 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Order of Items in Mix & Match

    It would be nice if the order of items, given bei Business Central in item substitutions, instead of the entry order could be used.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  18. Use default language setting D365 in Sana webshop

    When creating a new customer you need to fill in the language of the customer. I would like to forward this setting to the default language setting in the webshop. When German is saved in D365 then the webshop should automatically show the German language and flag in the webshop.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add your refrence no. as a search option in order history

    I would be nice if the field "your refrence no." is an extra search option in order history. The refrence no. can be filled making an order in the shop.

    32 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are planning to redesign the My Account pages entirely including it’s search functionality there. We acknowledge that the search options could be improved here. We don’t have an ETA yet for these updates, but please follow roadmap.sana-commerce.com for the latest updates.

  20. Extend Sana Admin search functionality to include Sana Help (and Sana University) articles

    Extend Sana Admin search functionality to include articles from Sana Help and Sana University in search suggestions regarding current Sana setup.

    For example when customer search for "Discount" top suggestions should be link(s) for "Discount" in Sana Admin and at the bottom should be suggestions with link(s) to Sana Help or Sana University with respect of current Sana setup.
    So, if customer has configured NAV ERP connection, customer do not need link(s) to Help Sana with AX, GP, SAP articles, but only NAV.

    This will dramatically improve Sana Admin user experience.

    31 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] This is a very good idea. We are currently investigating an improved version of our Sana Help (we call this project Community 2.0). As part of this project, the entire Sana Help functionality will be improved. Step 2 will be a smart integration with our Sana Admin panel to improve our customer experience for daily operations. Thank you for the feedback!

← Previous 1 3 4 5 6 7 8
  • Don't see your idea?

Feedback and Knowledge Base