Feature Requests & Ideas

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  1. Extend Sana Admin search functionality to include Sana Help (and Sana University) articles

    Extend Sana Admin search functionality to include articles from Sana Help and Sana University in search suggestions regarding current Sana setup.

    For example when customer search for "Discount" top suggestions should be link(s) for "Discount" in Sana Admin and at the bottom should be suggestions with link(s) to Sana Help or Sana University with respect of current Sana setup.
    So, if customer has configured NAV ERP connection, customer do not need link(s) to Help Sana with AX, GP, SAP articles, but only NAV.

    This will dramatically improve Sana Admin user experience.

    28 votes
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      1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

      [SANA PRODUCT] This is a very good idea. We are currently investigating an improved version of our Sana Help (we call this project Community 2.0). As part of this project, the entire Sana Help functionality will be improved. Step 2 will be a smart integration with our Sana Admin panel to improve our customer experience for daily operations. Thank you for the feedback!

    • Force password change

      When we create new shop accounts we create them manually with a random and then send sign in information to customer by email. Having passwords in emails is bad security wise, and we always encourage our customers to change password after their first sign in. But we have no control about who is actually doing it.

      It would be great if we on the Shop Account page could have some "Force to change password at next sign in" field, forcing the customer to actually change their password.

      This would make eCommerce so much safer for Sana users.

      11 votes
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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • more options for "Availability depends on stock" function

        More options are needed for "Availability depends on stock" function. The option should be added to product sets, product lists and maybe idividual items.
        My Reasoning: I have a bunch of items lying around in my warehouse that I want to get rid of, therefore I would like to list them on the web store.
        The problem is that I also want to dropship a bunch of items that I don’t have in my warehouse.
        Current functionality will have me choose either or of the above. We need more flexibility

        9 votes
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          2 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
        • Item search in order history

          To be able to search for items in the history of orders/invoices/quotes in my account.

          25 votes
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            under investigation  ·  1 comment  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
          • Add your refrence no. as a search option in order history

            I would be nice if the field "your refrence no." is an extra search option in order history. The refrence no. can be filled making an order in the shop.

            14 votes
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • Scan Barcode to Basket

              many customers whishes a functionality where they can order items in a fast way by scanning the barcodes from the items in their warehouse or stores.

              a great feature would be a scanning addon for the webshop.

              17 votes
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                2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • Add product video to product display page

                As a shop owner, I would like to add product videos to my product display pages to get my point across a lot better than uploading a set of images. I believe this will help rev up engagement and subtly nudge prospects towards the next stage of the buying cycle.

                Also, studies have shown product videos will increase Conversion rate, Conversion rate for people that have watched videos etc., Time on page, Events (clicks on extra images, plays of videos etc), Goals (based on events that track usage) and Revenue per visit.

                21 votes
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                  3 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
                • Add possibility to add a comment to each shopping basket item

                  Add possibility to add a comment to each shopping basket line item. This is requested a lot and came up again during a training with partners.

                  14 votes
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • Integrate Item Cross Reference numbers with Sana

                    Our industrial customers are buying everything from us through their own procurement systems. They have their own Item Numbers for all Items. We have linked the customers Item Numbers with ours Item Numers using Item Cross Reference Entries in NAV. It would be great if this numbers got synced with Sana so our customers can search for they own item numbers and find the items they are looking for. Item Cross Reference numbers should also be visible in the Customer Assortment lists, and customer should be able to tag Item with their own numbers for example in the Check Out…

                    9 votes
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                      0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
                    • Turn the shop in Maintenance mode

                      It would be nice if you can make a setting to turn the shop in maintaince mode, so at the shop site you only see one page that the shop is underconstuction.

                      9 votes
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • Content search functioanlity

                        Sana already have a search product functionality, but miss another part which dramatically will improve user experience - this is the content search.

                        So, Sana should have a content search functionality that customers may search over product pages, flexi pages, news and faq content.

                        60 votes
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                          1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                          [SANA PRODUCT] This is a very good idea. We are investigating how we can improve our search engine. Expanding the search functionality with covering content (flexi-pages and potentially also documents), but also a smarter engine are definitely part of this search engine 2.0. This investigation is currently ongoing.

                        • Import/Export functionality in Sana admin

                          Required import/export functionality in Sana admin for entire content (product pages, flexi pages, etc.) or parts of content (with option to select items to import and export).

                          This will help to move content between different environments or efficiently work with 3rd parties (for example with content translation agencies).

                          61 votes
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                            under investigation  ·  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • Account roles for account type "Contact"

                            We sell to B2B only and want to all the shop accounts to have be account type "contact". There are multiple reasons for that, for example statistics and other business processes.

                            But if we select "Contact" the possibility to set account role disappears, and this really limits the self service in Sana for our customers. It would be awesome to have account role for contacts as well!

                            6 votes
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                              0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
                            • Page specific product specifications

                              Page specific product specifications.

                              Product specifications are now site wide, It would be neat to have an page specific option as well, like you got for sorting fields, facette filters etc.

                              3 votes
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                                1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
                              • End of out of stock message

                                If a product is temporarly out of stock, it would nice for the user to have an option to be alerted when the item is available again.
                                From the given product page, he would just have to click on a button "alert me when available" and to give his email address (or to sign in if he already has an account).
                                When the product is back for sale, an email would be automagically sent to him.

                                36 votes
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                                  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Draft page content when session expires

                                  In Sana 9.3 you introduced login session expiration, so if a Sana Admin is inactive for 20 minutes or more the session will be signed out. One big issue with this is that if you spend 20 minutes or more editing a web page and then save your content you are automatically signed out and the content is lost. This can not be intended and I will category it as a bug, so that you will not be signed out in this scenario.

                                  Also, sometimes you are editing pages, then for some reason you will be inactive for 20 minutes…

                                  3 votes
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                                    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Expand capabilities of Customer Assortment List

                                    Add support for creating expressions similar to the Data Validation rules for setting up the Customer Assortment list, or add Customer Segments to the Sales Type filter list. We have item restrictions that are not always able to be captured by the current capabilities but which are not possible to manage manually.

                                    3 votes
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                                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Product fields Lenght, width, height in class SC_AXDataServiceClient_Product

                                      Product request contains fixed sana fields Lenght, depth, width that in class SC_AXDataServiceClient_Product initItemFields is linked to GrossDepth, GrossWidth and GrossHeight. But since AX also contains standard fields InventTable.Lenght, Depth and Width these fields cannot be requested. Suggestion/advice of Sana Consultant is to change the field name in Dynamics but this is not in line with the Microsoft Evergreen policy for Dynamics365FO. Please be aware of this.

                                      1 vote
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                                        0 comments  ·  Dynamics AX  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Product fields Lenght, width, height in class SC_AXDataServiceClient_Product

                                        Product request contains fixed sana fields Lenght, depth, width that in class SC_AXDataServiceClient_Product initItemFields is linked to GrossDepth, GrossWidth and GrossHeight. But since AX also contains standard fields InventTable.Lenght, Depth and Width these fields cannot be requested. Suggestion/advice of Sana Consultant is to change the field name in Dynamics but this is not in line with the Microsoft Evergreen policy for Dynamics365FO. Please be aware of this.

                                        1 vote
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                                          0 comments  ·  Dynamics AX  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Content Element Library

                                          Allow content blocks to be saved to a library for future use, or for easy insertion into another page. For example, a holiday sale graphic or a promotional video that applies to many items could be quickly reused or inserted into a new page.

                                          3 votes
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                                            0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

                                            [SANA PRODUCT] Great idea! The focus for Sana Product for 2019 will be design. Under this “theme” we are going to improve Sana in various ways. One of the ideas that we are now implementing is a Visual Composer. Re-usable content, such as a holiday banner that a shop owner wants to re-use in various places, is definitely one of the things that will be part of this big journey.

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