We get a lot of requests that come down to: “can we have the ability for new Shipping Addresses to be saved to NAV and an Address Book in My Account when they’re created in the checkout process?”.

In practice there are a number of interconnected requests, like wanting to save/edit a contact number and delivery instructions for an existing address and copy them to the basket, wanting customers to be able to order to an address created online when placing a telephone order, and wanting B2C customers to have typical address book functionality; but they all basically come down to the need for the creation of shipping addresses in the checkout process to result in a new address saved in NAV and the My Account area.

more and more prospects are asking about multi-factor authentication (MFA) to protect their ecommerce platforms. locking shipping destinations and managing credit is not cutting it. we're looking at having to interface to an MFA provider, but we're interested to know whether this is something Sana is looking to build into SCC?

according to this article, the W3C agreed on WebAuthn as the gold standard for frictionless security almost 18 months ago (Mar 2019): https://www.okta.com/blog/2019/03/what-is-webauthn/

As other main online providers move in this direction, more and more of our prospects want to mirror the same degree of attention to security.

Any plans?

A DISADVANTAGE IN SANA IS THAT YOU CANNOT LINK A USER TO MULTIPLE CUSTOMER FILES
• The user login is based on email address
• You can only create 1 user per email address.
• You can only link this user to 1 customer

COMMON SITUATION WITH B2B CUSTOMERS
Purchases are increasingly centralized. This means that the purchaser must be able to order for various companies that belong to the same group.

EXAMPLE OF A GROUP
The following companies belong to the same group.
There are several buyers who have to purchase for these sub companies.

ALFA GROUP
- ALFA INFA NV
- ALFA BUILDING NV
- ALFA TECHNICAL NV
- ALFA SERVICE NV

WORKING WITH THE CURRENT OPTION “SALES AGENTS” OFFERS NO SOLUTION
With the option Sales Agents “Linked customers” you can give the Sales person access to the assigned customers or to all customers.
The filter is based on the “Sales person code” from NAV, while the problem is that you want to give different users access to a limited number of customers.

A 3RD OPTION WOULD BE THE PERFECT SOLUTION HERE
Manually adding customers to a created user “Sales Agent”
This would be a flexible solution for many applications

In standard Sana, there are only two configurations possible for how stock can be retrieved.
1. One single warehouse for the whole shop
2. Stock retrieved from the default location recorded against the customer record in ERP

However, it would be nicer if we had the below features.

1. Allow the web shop owner to choose whether he wants to display stocks for the same product in different warehouses.


2. Allow the ERP admin to choose which warehouses he wants to use for the web shop (visible in web shop type of functionality).


3. Allow a configuration whether to show a consolidated total stock amount by default in all places which upon click will display the detailed breakdown.


4. Allow the admin to choose whether the customers can order from multiple warehouses in the same order or not.


5. If above feature allowed, then let the customer select the specific warehouse he wants the product from on the shopping cart page.


6. Figure out some configurable shipping pricing model for this sort of setup.

This would be very useful in countries with bigger land areas such as Australia, USA and also useful for customers who sell to customers in neighboring countries.

Here in the EU we have a privacy law where all website with newsletter subscription much meet the the demands of this law. This is one of them.
Sana have also the obligation to meet the regulation, just like the popup with acceptance of the cookies for instance. Hiding it is not the solution but it will be impossible for our the customers to receive newsletters at all.
Sana have to meet the GDPR law unfortunate.

See this link with all the regulations: https://gdpr-info.eu/

Sana users can get penalties if they do not meet this regulations! So the priority is big for the EU Sana users.