Sana already have a search product functionality, but miss another part which dramatically will improve user experience - this is the content search.

So, Sana should have a content search functionality that customers may search over product pages, flexi pages, news and faq content.

Required import/export functionality in Sana admin for entire content (product pages, flexi pages, etc.) or parts of content (with option to select items to import and export).

This will help to move content between different environments or efficiently work with 3rd parties (for example with content translation agencies).

Currently SANA does provide only one contact form and its URL is preset. It would be nice to be able to manage several contact forms whereas people want to contact your customer service or a given service within the company. You could also add/remove fields to get more information about the sender before contacting him back and route the message to a different recipient.
You don't have either an history of the message transmitted, in order to check the relevance of your contact form.

I want that my platform automatically always runs on the latest version

The current contact form is easy to be misused to send spam. It would be nice to have some form of captcha, for example Google's reCaptcha, to prevent this from happening.

As a shop owner, I'd like to showcase my company and/or products with (online) videos, so that I can give a better impression to my customers on what the company stands for or what the products will look like in real life.

If a product is temporarly out of stock, it would nice for the user to have an option to be alerted when the item is available again.
From the given product page, he would just have to click on a button "alert me when available" and to give his email address (or to sign in if he already has an account).
When the product is back for sale, an email would be automagically sent to him.

SANA does provide breadcrumb for catalog pages, however, even if you do structure your flexi-pages URL with category/subcategory/page, there is no option to add a breadcrumb to the created flexi-pages which prevents a proper content discovery by the user (and doing this by hand is long and subject to mistakes, not to mention the update needed if you're moving/adding new section as time goes on).

When terms and agreement checkbox is enabled in Sana admin, for a B2B customer this is checked by default on the order overview page. Shouldn't this be not be checked (as is the case for B2C customers), also in the light of the new GDPR regulation?

Long Tail.....you want to promote items but will only buy them if they are ordered.
This is possible with items in PIM....but you do not want to have them yet in the ERP until they are ordered.

Can you make it possible that we can create individual customer segments "thank you "Dave" , "Ralph", "Tom" for being such a great customer?
Like an "email template" set up?

Currently the way the Mailchimp add-on is made doesn't enable a proper use of automation capabilities in Mailchimp.
In order to use Mailchimp ecommerce automation, SANA should use the ecommerce API provided.
That would enable any SANA website to automatically :
- Notify best customers with rewards
- Thank 1st time customers
- Win back customers that are not coming back
- Easily retarget abandoned carts
Additionally, it should be able to handle several customer segments when syncing, so you have the same customer segments in SANA and in MailChimp.

As a customer i would like to filter (with facets) products based upon price ranges, from price X till price Y.

Example: https://shop.northkiteboarding.com/en-gb/spareparts_kites/spareparts_rebel2018

This would suit a lot of our customers with B2B or B2C spare parts webshops, who are struggling with how to clearly show spare parts of a BOM article, being able to go the spare part product page to order it by clicking on an area of an an exploded view image.

Providing more option to collect newsletter subscribers.
Currently, you can only have the form in the footer, could be useful to have more display option (top / pop-up / fixed bottom), as it's a great way to keep in touch with a newly acquired visitor. Also, it could be nice to let him put first name & last name if he doesn't create an account.

Currently coupons are applied to all products. It would be nice if coupons could be restricted to specific product sets. It would also be nice if the maximum number of redemptions could be set per user (i.e. based on user ID or email address).

This would lower the threshold for new users to create an account and make it easier for existing users to sign in thus speeding up the checkout.

Sana v9.2.0 adds the possibility to check out as a guest. It would be nice if the guest checkout would offer the possibility to register for an account after the order has been submitted. The user should then only be required to supply the information that wasn't already supplied to place the order (e.g. a password). This could also simplify the checkout by reducing the number of options when the user isn't signed in at the time of checkout: sign in to an existing account or continue as guest with the option to register.