Feature Requests & Ideas

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  1. Content search functioanlity

    Sana already have a search product functionality, but miss another part which dramatically will improve user experience - this is the content search.

    So, Sana should have a content search functionality that customers may search over product pages, flexi pages, news and faq content.

    64 votes
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      under investigation  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Import/Export functionality in Sana admin

      Required import/export functionality in Sana admin for entire content (product pages, flexi pages, etc.) or parts of content (with option to select items to import and export).

      This will help to move content between different environments or efficiently work with 3rd parties (for example with content translation agencies).

      61 votes
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        under investigation  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Item search in order history

        To be able to search for items in the history of orders/invoices/quotes in my account.

        10 votes
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          0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
        • End of out of stock message

          If a product is temporarly out of stock, it would nice for the user to have an option to be alerted when the item is available again.
          From the given product page, he would just have to click on a button "alert me when available" and to give his email address (or to sign in if he already has an account).
          When the product is back for sale, an email would be automagically sent to him.

          30 votes
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            2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Fast entry

            Make an add-on for fast entry, like an excel page with 2 columns

            2 votes
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              0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
            • basket upsell for related products

              when going through the basket/checkout pages, suggest products related to the basket contents. E.g. a carousel of related items (of type X - e.g. upsell items) for products in the basket

              3 votes
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                1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • Add product video to product display page

                As a shop owner, I would like to add product videos to my product display pages to get my point across a lot better than uploading a set of images. I believe this will help rev up engagement and subtly nudge prospects towards the next stage of the buying cycle.

                Also, studies have shown product videos will increase Conversion rate, Conversion rate for people that have watched videos etc., Time on page, Events (clicks on extra images, plays of videos etc), Goals (based on events that track usage) and Revenue per visit.

                6 votes
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                  0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
                • Downloadable partial catalogue for enduser

                  I get the request very frequently to be able to download the entire catalogue or parts of it.
                  Many distributors and manufacturers want customer to be able to use their images, product descriptions and manuals etc in their own eCommerce shop or internal file reposotory and therefore are requesting that the customer can select a part of the catalogue and download all product information with a single click. Alternatively I also had the request to download all images for the SKU's purchased in a single order.
                  I am curious to find out of other people would find this useful or…

                  2 votes
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • Product comparison

                    More platform are using "Product comparison", for example "sitecore". They are using it as a tool for guiding customers and helping customers choose the product that best fits their needs. In Sana the comparison can be made on the specifications and can be used as part of an omnichannel strategy.

                    8 votes
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • Managing several contact forms

                      Currently SANA does provide only one contact form and its URL is preset. It would be nice to be able to manage several contact forms whereas people want to contact your customer service or a given service within the company. You could also add/remove fields to get more information about the sender before contacting him back and route the message to a different recipient.
                      You don't have either an history of the message transmitted, in order to check the relevance of your contact form.

                      27 votes
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • Filter (with facets) products based upon price ranges

                        As a customer i would like to filter (with facets) products based upon price ranges, from price X till price Y.

                        20 votes
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                          1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Full screen Video add-on content block

                          As a shop owner, I'd like to showcase my company and/or products with (online) videos, so that I can give a better impression to my customers on what the company stands for or what the products will look like in real life.

                          27 votes
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                            under investigation  ·  1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
                          • bpos

                            BOPS - Buy online default store address so the customer does not have to manually enter.

                            Suggested solutions: A few ideas for a solutions are noted below:

                            1. Allow a user to select a store as pickup when the customer is on the item (they can use your existing store look up to find a store closest to them). This would allow for a user (customer) to select a store that offers the inventory and validate the inventory is in stock and available for pickup.

                            2. Another option would be to allow a user (customer) to select the mode of…

                            6 votes
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                              0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
                            • Extend functionality ZIP code

                              You can configure in NAV when a customer filled in a incorrect ZIP code during online customer registration, that a error will be shown on the webshop

                              It would be nice when a customer fills in his ZIP code and housnumber, that automatically the street and place will be filled in.

                              1 vote
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • collect payment for overdue balance

                                working in a similar way to the 9.3 credit limit validation, it would be good to have the option to warn/force payments from customers with an overdue balance. e.g. they may be within their credit limit (or not), but have unpaid invoices that have passed their due date, for which payment could be collected through sana in the context of placing a new order.

                                3 votes
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                                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Captcha

                                  The current contact form is easy to be misused to send spam. It would be nice to have some form of captcha, for example Google's reCaptcha, to prevent this from happening.

                                  15 votes
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                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Mailing a an order/quote confirmation also to the Sales Agents

                                    When an order or a quote is made in Sana, the sales agent of the client (when known) should also receive this mail.

                                    This should be an option

                                    1 vote
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                                      0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Ingenico PSP > Sync payment status between Sana

                                      As from Sana 9.3 a new scheduled task is availble in the Sana backoffice (https://help.sana-commerce.com/sana-commerce-93/user_guide/tools/scheduled-tasks/sync-payment-statuses-between-sana-and-psp)

                                      As of today this task only supports Authorize.NET.

                                      Please also make this available for the Ingenico Platform, as our customers expierience different payment statusses between Sana and Ingenico.

                                      3 votes
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                                        0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Item search in order history

                                        To be able to search for items in the history of orders/invoices/quotes in my account.

                                        1 vote
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                                          0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Change the order of products in the shopping cart

                                          When a customer adds products to his basket, the order in which the products are shown in the basket are not making sence. The product that is choosen last, is showed at the top op the basket and the item first selected is on the bottom.

                                          It's more logical that you will get an overwiew of what you selected from 1 to ... So the item you selected first, will be on the first position in te basket. Our B2B customers complained about this functionality and so we made some customization.

                                          When we compare this to all kind of diferend…

                                          5 votes
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                                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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