Feature Requests & Ideas

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  1. Show prices

    If a (b2b) customer is logged in to the shop, he/she should be able to choose, which prices are shown.

    Dealers often have their customers standing beside the desk with the eyes right on the computer. The dealers do not want the customer to see the net prices or discount on the gross prices.

    There could be the following options:
    - Show gross price with discount
    - Show net price
    - Show gross price

    21 votes
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    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thanks for these comments! In Sana 9.3.0, it’s possible to configure how prices are shown. This applies to the entire web store, and not on customer level. If we understand you correctly, you are looking for a configuration so that the shop account owner itself can change this setting as well, right?

    For completeness’ sake: you can find more information on our Sana Help under the paragraph “Price presentation”:

    https://help.sana-commerce.com/sana-commerce-93/user_guide/setup/products

  2. more options for "Availability depends on stock" function

    More options are needed for "Availability depends on stock" function. The option should be added to product sets, product lists and maybe idividual items.
    My Reasoning: I have a bunch of items lying around in my warehouse that I want to get rid of, therefore I would like to list them on the web store.
    The problem is that I also want to dropship a bunch of items that I don’t have in my warehouse.
    Current functionality will have me choose either or of the above. We need more flexibility

    20 votes
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    3 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  3. Extend Sana Admin search functionality to include Sana Help (and Sana University) articles

    Extend Sana Admin search functionality to include articles from Sana Help and Sana University in search suggestions regarding current Sana setup.

    For example when customer search for "Discount" top suggestions should be link(s) for "Discount" in Sana Admin and at the bottom should be suggestions with link(s) to Sana Help or Sana University with respect of current Sana setup.
    So, if customer has configured NAV ERP connection, customer do not need link(s) to Help Sana with AX, GP, SAP articles, but only NAV.

    This will dramatically improve Sana Admin user experience.

    31 votes
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    3 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] This is a very good idea. We are currently investigating an improved version of our Sana Help (we call this project Community 2.0). As part of this project, the entire Sana Help functionality will be improved. Step 2 will be a smart integration with our Sana Admin panel to improve our customer experience for daily operations. Thank you for the feedback!

  4. File Manager

    Don't know whether it is already in the new upgrade, but an Image Preview and a Search Bar in File Manager would shorten the amount of searchtime. Especially when you have to find a productphoto, because the naming for the prodcutpictures is not SEO friendly..

    10 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  5. Customers needing to order for multiple (bill-to) locations.

    Many of our customers own multiple businesses, restaurants, or chain accounts. They should be able to log in with one email and select the customer number (Customer ID) that they want to order for. Many time sthese are all separate bill-to's. Right now we can have one email associated to one customer account (or ship-to group). We have chef's at commissaries ordering for six locations (different customer id's) and i have to have them setup six gmail accounts to access.

    3 votes
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    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  6. Draft page content when session expires

    In Sana 9.3 you introduced login session expiration, so if a Sana Admin is inactive for 20 minutes or more the session will be signed out. One big issue with this is that if you spend 20 minutes or more editing a web page and then save your content you are automatically signed out and the content is lost. This can not be intended and I will category it as a bug, so that you will not be signed out in this scenario.

    Also, sometimes you are editing pages, then for some reason you will be inactive for 20 minutes…

    13 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thank you for the feedback! We are now working on an improved Sana CMS / text editor which we call the “Visual Designer”. We will take this feedback into account when developing it. We expect to release a first (beta) version of this fancy editor by the end of ’19. Stay tuned!

  7. Use automatic payment journal posting with multiple payment add-on's

    As a shop owner i would like to be able to use more than one payment add-on in the same webshop, and still be able to use automatic payment journal creation and posting in AX2012 and D365, so all payment mark and settlement will happen automatically in our ERP system.

    Today the account settings for automatic payment journal creation can only be setup for the shop as a whole, which means all payment go on same account. But you need an account per payment provider (add-on) to be able to settle the bank.

    A solution could be to be able…

    8 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  8. Provide a Microsoft Flow connector into the webshop admin - particularly account admin

    Implement a Microsoft Flow connector for Sana Admin. This could be used for several things but my idea is to use it principally for account managment. Flows can now be triggered directly from inside D365 business apps such as Business Central. Thus when a new Customer account is being set up in Business Central and all is correctly configured, a flow is triggered and the account is set up in Sana Admin without the user having to leave Business Central. Sana now has the ability to automatically send out the "Welcome to the webshop" message and this would be triggered…

    3 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  9. Customer Support (admin) being able to log in as customer with one click.

    When troubleshooting with an online customer, training an online customer, or trying to recreate a customer scenario, under the Shop Accounts Admin page there should a button next to the EDIT button that says "log in as customer".

    That would allow customer support to not have to ask the customer their password, or search the 1000's of user accounts to try to "represent the customer" when sometimes the caller is new, a secondary order-er, and doesn't always know the email of the account or even the parent company name. They just want help and want help quickly.

    Clicking on the…

    4 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  10. Content Elements: More Options for Image Tiles

    Content Elements: More Options for Image Tiles (as in Flexi tiles - Row settings)

    It could be nice to also have options for image tiles. Instead of the four column tile, I really could use only a one column tile (but that one with a function that allows me to place 4 one-column tiles in a row and the possibility to switch place/order easily).

    We have a lot of products that change constantly, and I need to delete one of the products in the row. That means a lot of work...

    4 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add product video to product display page

    As a shop owner, I would like to add product videos to my product display pages to get my point across a lot better than uploading a set of images. I believe this will help rev up engagement and subtly nudge prospects towards the next stage of the buying cycle.

    Also, studies have shown product videos will increase Conversion rate, Conversion rate for people that have watched videos etc., Time on page, Events (clicks on extra images, plays of videos etc), Goals (based on events that track usage) and Revenue per visit.

    26 votes
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    3 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are now working on a big project called Design 2.0. In the scope of this project, we are also working on redesigning all pages and the design flexibility. This project will be released in portions. It might very well that we will improve the Product Detail Page with the functionality to use product videos in the display carousel.

  12. Unique discount codes

    Possibility to provide guests/B2C customers a unique discount code to buy a specific product(s) with a certain discount/price. This code should only be used one time and then expires.

    Redeem codes as it is implemented in Sana Saas do not answer to this desire and is no watertight solution to offer a discount to a specific group selected persons.

    1 vote
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  13. Account roles for account type "Contact"

    We sell to B2B only and want to all the shop accounts to have be account type "contact". There are multiple reasons for that, for example statistics and other business processes.

    But if we select "Contact" the possibility to set account role disappears, and this really limits the self service in Sana for our customers. It would be awesome to have account role for contacts as well!

    9 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  14. Page specific product specifications

    Page specific product specifications.

    Product specifications are now site wide, It would be neat to have an page specific option as well, like you got for sorting fields, facette filters etc.

    4 votes
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    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  15. Content Element Library

    Allow content blocks to be saved to a library for future use, or for easy insertion into another page. For example, a holiday sale graphic or a promotional video that applies to many items could be quickly reused or inserted into a new page.

    4 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Great idea! The focus for Sana Product for 2019 will be design. Under this “theme” we are going to improve Sana in various ways. One of the ideas that we are now implementing is a Visual Composer. Re-usable content, such as a holiday banner that a shop owner wants to re-use in various places, is definitely one of the things that will be part of this big journey.

  16. Allow Separate Jobs for Update/Rebuild indexes for Customers & Products

    Provide functionality that allows separate schedules for updating the customer & product indexes vs fully rebuilding them. It would be nice to have the indexes update several times/day and then have a separately scheduled task to rebuild nightly.

    3 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  17. mdo

    It would be nice if you can see in the admin how much shopaccounts are logged in the shop en and how much users are visiting the webshop realtime. This is interesting information for the maintainance of the shop.

    3 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  18. Assign the same item description to multiple products

    It would be nice to be able to assign item descriptions to multiple items at once.

    5 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  19. Use default language setting throughout Sana Admin

    We set a default language in Basic Setup of Sana Admin to something other than "English" (US English).

    On admin pages where the language can be chosen, we have to change the dropdown from "English" to our default (and often forget!)

    It would be great if the selection followed the default set in the Basic Setup

    1 vote
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  20. Terms and conditions as PDF attachment to confirmation email

    We have an issue with one of our shop certificates, the Danish "E-Mærket" certification (https://www.emaerket.dk), requiring that the terms and conditions accepted during checkout is also send attached as a pdf file with the confirmation email sent to the customer, therefor we would like to add an attachment feature for the confirmation email in order to maintain our certification.

    This function could be used for other things as well.

    12 votes
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    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
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