Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Extended interval time for automatically log out

    We like the security measures Sana takes to reassure the clients safety on the webstores end. But right now it is too fast that the webstore automatically logsout while clients are busy in the webstore. going idle for just a few minutes means that you're automatically log out.

    I would really like to see that interval time to be extended when people will be logged out automatically or that there will be a feature on the admins end where you can adjust that time yourself.

    13 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Show Inner Qty near/below Price

    For each UOM, Sana should display the actual quantity for each unit. For example, if customers are ordering an inner qty, they should know how many units are in one inner. This information should be shown directly below the item description or beneath the price. Right now, we have to add this information to the Product Specifications section that is not so readily apparent.

    18 votes
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    under investigation  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Abandoned cart

    Is there a way to tell which customers have items sitting in their cart?

    2 votes
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  4. Notification when a customer registers a new account ('BCC' e-mail addresses)

    It would be very useful to get notified when a new customer registers an account on the webshop. Currently it's possible to get BCC emails when a customer places an order or a quote. This should also apply for customer registration.

    6 votes
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  5. PreOrder in addition to InStock and OutOfStock

    If Items are OutOfStock but orderable, they should be considered as PreOrder and not as OutOfStock, since Google removes ads in Google Shopping if the Item is marked as OutOfStock.

    32 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Show Stock From Multiple Warehouses and also allow ordering from different warehouses

    In standard Sana, there are only two configurations possible for how stock can be retrieved.
    1. One single warehouse for the whole shop
    2. Stock retrieved from the default location recorded against the customer record in ERP

    However, it would be nicer if we had the below features.


    1. Allow the web shop owner to choose whether he wants to display stocks for the same product in different warehouses.

    2. Allow the ERP admin to choose which warehouses he wants to use for the web shop (visible in web shop type of functionality).

    3. Allow a configuration whether to show a consolidated total…
    53 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] This is a great idea, and definitely on our radar. The challenge here is that it differs from ERP to ERP how we deal with these scenarios. We have customized this feature a couple of times, and might productize it at some point, but most likely not in the upcoming months due to other priorities.

  7. multi-factor authentication/WebAuthn

    more and more prospects are asking about multi-factor authentication (MFA) to protect their ecommerce platforms. locking shipping destinations and managing credit is not cutting it. we're looking at having to interface to an MFA provider, but we're interested to know whether this is something Sana is looking to build into SCC?

    according to this article, the W3C agreed on WebAuthn as the gold standard for frictionless security almost 18 months ago (Mar 2019): https://www.okta.com/blog/2019/03/what-is-webauthn/

    As other main online providers move in this direction, more and more of our prospects want to mirror the same degree of attention to security.

    Any…

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. 26 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] This is known feedback indeed, and we know that adding more flexibility for configuring the Product Sets is desired. Although this is not our highest priority for now, it’s good to have this on our radar. Thank you for sharing your feedback!

  9. CXML and OCI web catalogue capabilities

    Out of the box CXML and OCI web catalogue capabilities would be great for your B2B clients who work with large organisations. Many large organisations want suppliers who can offer web catalogues that integrate/operate as part of their existing ERP/procurement systems allowing the end customer to leverage their own business/approval logic, while still having the web catalogue shopping experience.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. shipping address

    We get a lot of requests that come down to: “can we have the ability for new Shipping Addresses to be saved to NAV and an Address Book in My Account when they’re created in the checkout process?”.

    In practice there are a number of interconnected requests, like wanting to save/edit a contact number and delivery instructions for an existing address and copy them to the basket, wanting customers to be able to order to an address created online when placing a telephone order, and wanting B2C customers to have typical address book functionality; but they all basically come down…

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. GDPR EU privacy enhancements

    Here in the EU we have a privacy law where all website with newsletter subscription much meet the the demands of this law. This is one of them.
    Sana have also the obligation to meet the regulation, just like the popup with acceptance of the cookies for instance. Hiding it is not the solution but it will be impossible for our the customers to receive newsletters at all.
    Sana have to meet the GDPR law unfortunate.

    See this link with all the regulations: https://gdpr-info.eu/

    Sana users can get penalties if they do not meet this regulations! So the priority is…

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Product reviews - Not possible to see customer email address in Sana admin

    When a customer gives a product review, he/she can fill out an email address, but this email address is not shown in Sana admin to the person reviewing the product review.

    It is not possible to contact the customer in case of a negative review, to communicate an extra discount code,...

    Email address should be visible on the review form in Sana Admin so that follow-up actions can be taken.

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Facebook & other Social Feeds

    Would it be possible to add in Facebook and other social feeds alongside Twitter?

    Instead of creating a news page manually we can incorporate feeds as this.

    10 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Internal redirects should keep language settings

    Redirects to internal pages should link to /<page> instead of /en-us/<page> (main language) to keep the language settings the user specified.

    3 votes
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  15. Delivery time per item (on stock/not on stock)

    If an item is not on stock, it is important for us to tell the customer until when it can be delivered near the "not on stock"/"on stock" message.
    In Business Central for example, each item has a 'Lead Time Calculation' and a 'Safety Lead Time'. Both values together plus the standard delivery time will represent the possible delivery time for items not on stock.

    42 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. bruno.borghmans@adultimagroup.com

    It should be possible to configure in Sana admin to show product prices incl. VAT on product list, product detail pages and search result pages for B2C customers.
    We have some Sana customers using Sana in a B2C context who want to show prices including tax immediately, as this is more relevant for the end customer.

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Number of Child menu item in a row

    Option tho change the number of Child menu item in a row.
    Default is 3 items, but it would be nice to have an option for making is 5, 2 or 6 etc..

    17 votes
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  18. Visibility of pages (Flexi Pages/News/...)

    Every page that is created at the SANA Admin Tool is going to be announced to Google, if the sitemap functionality for the specific section (News/Flexi-Page/Product Page/...) is enabled.

    Since there may also be drafts that should not be announced to Google and/or not seen by customers, it would be a good feature to turn this page to 'not visible' or 'not exposed to sitemap'.

    Every site available from a shop can easily be found by Google using the advanced search operators.

    15 votes
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  19. Allow customers to choose for partial or complete delivery

    Sales orders have a parameter that determines if partial shipment is allowed or not.

    It would be a good idea to allow the (B2B) customer to decide in the checkout page of the webshop for this order if he only wants the shipment to be send when complete or if partial shipment is allowed.

    16 votes
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  20. Provide separate control of prices, stocks and ordering facilities to guest customers.

    Price Visibility, Stock Visibility (Product presentation), Show unit of measure and special ordering and checkout (ordering) section for guest customers.

    In Sana admin under Setup > Products > Price / Stock and assortment

    In Sana admin under Setup > Ordering & Checkout > Ordering

    Provide separate control of prices, stocks and ordering facilities to guest customers.

    this is important as sometimes our customers need to show products to guest customers but not to guest customers.

    14 votes
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