Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Segment on news

    It would be very useful if segment could be applied to News, as well.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  2. Product reviews - Not possible to see customer email address in Sana admin

    When a customer gives a product review, he/she can fill out an email address, but this email address is not shown in Sana admin to the person reviewing the product review.

    It is not possible to contact the customer in case of a negative review, to communicate an extra discount code,...

    Email address should be visible on the review form in Sana Admin so that follow-up actions can be taken.

    10 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  3. There is no option to mass import Descriptions.

    Where product descriptions exist, there is no option to import a (for example) CSV file with the descriptions. When such descriptions are created Extended Text from Dynamics Nav will not be available in Sana.

    7 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can an option be added through admin to allow selection of a default shipping method.

    The default selection of cheapest is often not the most suitable. Customers see a box checked and continue, adding to post-order telephone calls and customer service time.
    Having an option to set the default would be more suitable

    8 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  5. Abandoned cart

    Is there a way to tell which customers have items sitting in their cart?

    6 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  6. Webshop categories (front-end) alphabetical in every language

    Webshop categories (front-end) alphabetical in every language. (one store with different languages)

    In de backend you can move your categories form exmple to an alphabetical order (primary language is ENG). On the front-end everething looks perfect when the webshop languge is set on ENG. When you change the webshop language in for example NLD or DE of FR de Alphabetical order for the categories dos not exist anymore.

    Is there an option possible (alphabetical on/off) of you can make this where you can sett this function active or not.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  7. 30 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
    Sana Commerce responded

    [SANA PRODUCT] This is known feedback indeed, and we know that adding more flexibility for configuring the Product Sets is desired. Although this is not our highest priority for now, it’s good to have this on our radar. Thank you for sharing your feedback!

  8. GDPR EU privacy enhancements

    Here in the EU we have a privacy law where all website with newsletter subscription much meet the the demands of this law. This is one of them.
    Sana have also the obligation to meet the regulation, just like the popup with acceptance of the cookies for instance. Hiding it is not the solution but it will be impossible for our the customers to receive newsletters at all.
    Sana have to meet the GDPR law unfortunate.

    See this link with all the regulations: https://gdpr-info.eu/

    Sana users can get penalties if they do not meet this regulations! So the priority is…

    4 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  9. Facebook & other Social Feeds

    Would it be possible to add in Facebook and other social feeds alongside Twitter?

    Instead of creating a news page manually we can incorporate feeds as this.

    13 votes
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    2 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  10. Internal redirects should keep language settings

    Redirects to internal pages should link to /<page> instead of /en-us/<page> (main language) to keep the language settings the user specified.

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  11. Change log for changes made in Sana Admin

    Extend Sana Admin so that any changes made by admin staff are logged in a change log table. A number of times customers have asked if it's possible to see what has changed, and this would also help with troubleshooting any issues that may have arisen due to config changes etc. Also, if changes are made on UAT prior to going Live, the customer to refer back to what has been changed in order to implement the same change on the Live system. Would have thought it should be fairly straight forward to implement.

    9 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  12. bruno.borghmans@adultimagroup.com

    It should be possible to configure in Sana admin to show product prices incl. VAT on product list, product detail pages and search result pages for B2C customers.
    We have some Sana customers using Sana in a B2C context who want to show prices including tax immediately, as this is more relevant for the end customer.

    4 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  13. free products

    Our sales representatives have a lot of oral agreements with sertain customers. A lot of those involve free products when you buy a sertain amount of a specific product. That is why I like to see a feature in the 'discount codes' section where I can make a 5+1 free offer or a 10+1 on sertain products.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  14. discount code minimum basket value

    Make it possible to set a minimum basket value for a discount code to be valid. For example, we want to give 10 euro's discount, but only if the customer orders for more than 100 euro's.

    Maybe make it possible to create a customer segment based on basket value? Then we can add the customer segment to the discount code.

    8 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  15. Number of Child menu item in a row

    Option tho change the number of Child menu item in a row.
    Default is 3 items, but it would be nice to have an option for making is 5, 2 or 6 etc..

    17 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow customers to choose for partial or complete delivery

    Sales orders have a parameter that determines if partial shipment is allowed or not.

    It would be a good idea to allow the (B2B) customer to decide in the checkout page of the webshop for this order if he only wants the shipment to be send when complete or if partial shipment is allowed.

    19 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  17. Visibility of pages (Flexi Pages/News/...)

    Every page that is created at the SANA Admin Tool is going to be announced to Google, if the sitemap functionality for the specific section (News/Flexi-Page/Product Page/...) is enabled.

    Since there may also be drafts that should not be announced to Google and/or not seen by customers, it would be a good feature to turn this page to 'not visible' or 'not exposed to sitemap'.

    Every site available from a shop can easily be found by Google using the advanced search operators.

    15 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow Adding of Meta Images in Standard Sana

    In addition to being able to add meta titles and meta descriptions for each page in Sana Admin it would be very useful and beneficial to be able to add meta images.

    Without being able to add meta images no picture comes up if you share a page on Facebook, Twitter, LinkedIn, etc. Being able to share links with meta images is extremely important for marketing.

    When I inquired about adding meta images I was told that to that it would be a "customization" which doesn't really make any sense, in the current state of the internet meta images are…

    6 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  19. Provide separate control of prices, stocks and ordering facilities to guest customers.

    Price Visibility, Stock Visibility (Product presentation), Show unit of measure and special ordering and checkout (ordering) section for guest customers.

    In Sana admin under Setup > Products > Price / Stock and assortment

    In Sana admin under Setup > Ordering & Checkout > Ordering

    Provide separate control of prices, stocks and ordering facilities to guest customers.

    this is important as sometimes our customers need to show products to guest customers but not to guest customers.

    14 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  20. All URL's should be editable

    All system page URL's in Sana should be editable. The contact-us and basket URL for example are not editable.

    1 vote
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
    Sana Commerce responded

    [SANA PRODUCT] Thank you for your feedback. We don’t hear this feedback often actually, so I don’t expect it will be improved in the short term. But it’s good that we have it on our radar now at least. Thank you for sharing your idea!

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