Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. shipping address

    We get a lot of requests that come down to: “can we have the ability for new Shipping Addresses to be saved to NAV and an Address Book in My Account when they’re created in the checkout process?”.

    In practice there are a number of interconnected requests, like wanting to save/edit a contact number and delivery instructions for an existing address and copy them to the basket, wanting customers to be able to order to an address created online when placing a telephone order, and wanting B2C customers to have typical address book functionality; but they all basically come down…

    9 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  2. Extended interval time for automatically log out

    We like the security measures Sana takes to reassure the clients safety on the webstores end. But right now it is too fast that the webstore automatically logsout while clients are busy in the webstore. going idle for just a few minutes means that you're automatically log out.

    I would really like to see that interval time to be extended when people will be logged out automatically or that there will be a feature on the admins end where you can adjust that time yourself.

    21 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  3. Show Inner Qty near/below Price

    For each UOM, Sana should display the actual quantity for each unit. For example, if customers are ordering an inner qty, they should know how many units are in one inner. This information should be shown directly below the item description or beneath the price. Right now, we have to add this information to the Product Specifications section that is not so readily apparent.

    21 votes
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    3 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  4. Segment on news

    It would be very useful if segment could be applied to News, as well.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  5. Product reviews - Not possible to see customer email address in Sana admin

    When a customer gives a product review, he/she can fill out an email address, but this email address is not shown in Sana admin to the person reviewing the product review.

    It is not possible to contact the customer in case of a negative review, to communicate an extra discount code,...

    Email address should be visible on the review form in Sana Admin so that follow-up actions can be taken.

    10 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  6. There is no option to mass import Descriptions.

    Where product descriptions exist, there is no option to import a (for example) CSV file with the descriptions. When such descriptions are created Extended Text from Dynamics Nav will not be available in Sana.

    7 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  7. Can an option be added through admin to allow selection of a default shipping method.

    The default selection of cheapest is often not the most suitable. Customers see a box checked and continue, adding to post-order telephone calls and customer service time.
    Having an option to set the default would be more suitable

    8 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  8. PreOrder in addition to InStock and OutOfStock

    If Items are OutOfStock but orderable, they should be considered as PreOrder and not as OutOfStock, since Google removes ads in Google Shopping if the Item is marked as OutOfStock.

    39 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  9. Show Stock From Multiple Warehouses and also allow ordering from different warehouses

    In standard Sana, there are only two configurations possible for how stock can be retrieved.
    1. One single warehouse for the whole shop
    2. Stock retrieved from the default location recorded against the customer record in ERP

    However, it would be nicer if we had the below features.


    1. Allow the web shop owner to choose whether he wants to display stocks for the same product in different warehouses.

    2. Allow the ERP admin to choose which warehouses he wants to use for the web shop (visible in web shop type of functionality).

    3. Allow a configuration whether to show a consolidated total…
    63 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  10. Abandoned cart

    Is there a way to tell which customers have items sitting in their cart?

    6 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  11. Webshop categories (front-end) alphabetical in every language

    Webshop categories (front-end) alphabetical in every language. (one store with different languages)

    In de backend you can move your categories form exmple to an alphabetical order (primary language is ENG). On the front-end everething looks perfect when the webshop languge is set on ENG. When you change the webshop language in for example NLD or DE of FR de Alphabetical order for the categories dos not exist anymore.

    Is there an option possible (alphabetical on/off) of you can make this where you can sett this function active or not.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  12. 30 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
    Sana Commerce responded

    [SANA PRODUCT] This is known feedback indeed, and we know that adding more flexibility for configuring the Product Sets is desired. Although this is not our highest priority for now, it’s good to have this on our radar. Thank you for sharing your feedback!

  13. GDPR EU privacy enhancements

    Here in the EU we have a privacy law where all website with newsletter subscription much meet the the demands of this law. This is one of them.
    Sana have also the obligation to meet the regulation, just like the popup with acceptance of the cookies for instance. Hiding it is not the solution but it will be impossible for our the customers to receive newsletters at all.
    Sana have to meet the GDPR law unfortunate.

    See this link with all the regulations: https://gdpr-info.eu/

    Sana users can get penalties if they do not meet this regulations! So the priority is…

    4 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  14. Facebook & other Social Feeds

    Would it be possible to add in Facebook and other social feeds alongside Twitter?

    Instead of creating a news page manually we can incorporate feeds as this.

    13 votes
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    2 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  15. Delivery time per item (on stock/not on stock)

    If an item is not on stock, it is important for us to tell the customer until when it can be delivered near the "not on stock"/"on stock" message.
    In Business Central for example, each item has a 'Lead Time Calculation' and a 'Safety Lead Time'. Both values together plus the standard delivery time will represent the possible delivery time for items not on stock.

    50 votes
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    3 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  16. Internal redirects should keep language settings

    Redirects to internal pages should link to /<page> instead of /en-us/<page> (main language) to keep the language settings the user specified.

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  17. Change log for changes made in Sana Admin

    Extend Sana Admin so that any changes made by admin staff are logged in a change log table. A number of times customers have asked if it's possible to see what has changed, and this would also help with troubleshooting any issues that may have arisen due to config changes etc. Also, if changes are made on UAT prior to going Live, the customer to refer back to what has been changed in order to implement the same change on the Live system. Would have thought it should be fairly straight forward to implement.

    9 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  18. bruno.borghmans@adultimagroup.com

    It should be possible to configure in Sana admin to show product prices incl. VAT on product list, product detail pages and search result pages for B2C customers.
    We have some Sana customers using Sana in a B2C context who want to show prices including tax immediately, as this is more relevant for the end customer.

    4 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  19. free products

    Our sales representatives have a lot of oral agreements with sertain customers. A lot of those involve free products when you buy a sertain amount of a specific product. That is why I like to see a feature in the 'discount codes' section where I can make a 5+1 free offer or a 10+1 on sertain products.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  20. discount code minimum basket value

    Make it possible to set a minimum basket value for a discount code to be valid. For example, we want to give 10 euro's discount, but only if the customer orders for more than 100 euro's.

    Maybe make it possible to create a customer segment based on basket value? Then we can add the customer segment to the discount code.

    8 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
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