Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Automatically disable internal (on account) payment method when credit limits are validated with online payment

    Besides the online payment methods, it is also possible to create a payment method linked to the internal (on account) 'payment provider', to enable the customer to pay the order on account.

    When credit limits are validated and enabled with online payment in Sana admin, you only expect the customer to be able to choose the 'real' online payment methods when he/she exceeds the credit limit, as you want him/her to pay online. In the current solution he/she can still select the internal (on account) payment method.

    The internal (on account) payment method should be automatically hidden in this scenario.

    8 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  2. Unique discount codes

    Possibility to provide guests/B2C customers a unique discount code to buy a specific product(s) with a certain discount/price. This code should only be used one time and then expires.

    Redeem codes as it is implemented in Sana Saas do not answer to this desire and is no watertight solution to offer a discount to a specific group selected persons.

    11 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  3. more options for "Availability depends on stock" function

    More options are needed for "Availability depends on stock" function. The option should be added to product sets, product lists and maybe idividual items.
    My Reasoning: I have a bunch of items lying around in my warehouse that I want to get rid of, therefore I would like to list them on the web store.
    The problem is that I also want to dropship a bunch of items that I don’t have in my warehouse.
    Current functionality will have me choose either or of the above. We need more flexibility

    24 votes
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    4 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  4. Attributes for slides and background images

    It would very good for SEO and CSS purposes if we could add attributes in slide images and background images; "alt=", "class=", "id=".

    This could make their CSS styling much easier and they could contribute to the SEO of the page.

    The only thing that can be done right now is to use the class of the background image, which is automatically created from its text position (see screenshot); for this example the class is "tile-block-img t-l" (t-l=top left). Although this is a good trick for anyone who knows, it is not the proper way for many reasons.

    3 votes
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  5. Apply a discount code for all online orders

    In order to get my customers start using the web store, I want to apply a discount code for all online orders that come in for a specific certain timeframe (e.g. the first month). This discount should apply to all online orders.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  6. Checkout: Delivery method as an active choice for B2B Customers

    In Sana, the cheepest delivery method in the checkout is checked per default (In our case, Pickup Delivery = Free).

    The delivery method SHOULD BE AN ACTIVE CHOICE for all customers. A default checkmark is not acceptable.

    Why not acceptable?
    In our company, new online customers, which just created a new account, have to pay with credit card the first time they use the webshop. (We added a Credit Max of -1 in the Customer Registration Form)

    The Consequences of this Default-checkmark:
    If the new customer is in the most cases not aware of the (default) Pickup Delivery method (=…

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
    Sana Commerce responded

    [SANA PRODUCT] This is a good topic. It’s correct that a “default checkbox” is not there, as you for example can find for payment methods. Something similar would be a good add to the product which we will consider.

    For the time being, you could probably add a customer segment for the shipping method pick-up (e.g. only for customers from a postal code) if the actual group that picks up packages comes from a certain region de facto.

  7. Customers needing to order for multiple (bill-to) locations.

    Many of our customers own multiple businesses, restaurants, or chain accounts. They should be able to log in with one email and select the customer number (Customer ID) that they want to order for. Many time sthese are all separate bill-to's. Right now we can have one email associated to one customer account (or ship-to group). We have chef's at commissaries ordering for six locations (different customer id's) and i have to have them setup six gmail accounts to access.

    7 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  8. Metatags are not auto populated through a field in SAP as manually filling metatags for every product is very time consuming

    Metatags are not auto populated through a field in SAP B1, as manually filling metatags for every product is very time consuming. There should be an option to upload metatags through CSV based on product code. We have also talked to few of other SANA users and they also have same issues.

    3 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  9. Use automatic payment journal posting with multiple payment add-on's

    As a shop owner i would like to be able to use more than one payment add-on in the same webshop, and still be able to use automatic payment journal creation and posting in AX2012 and D365, so all payment mark and settlement will happen automatically in our ERP system.

    Today the account settings for automatic payment journal creation can only be setup for the shop as a whole, which means all payment go on same account. But you need an account per payment provider (add-on) to be able to settle the bank.

    A solution could be to be able…

    12 votes
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  10. Translations in the shop

    Editing URLs or HTML texts in different languages is very time-consuming. After saving, you are always redirected back to the overview. It should be simplified.

    1 vote
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  11. In NAV you can configure attributes and these specifications are shown on the product detail page. However, when you configure an integer or

    In NAV you can configure attributes and these specifications are shown on the product detail page. However, when you configure an integer or decimal attributes in NAV, the unit of measure will not be shown in Sana. For example; lenght as attribute, value is 46 and unit of measure is cm. In this case Sana will only shown 46 on the product detail page and not 46 cm

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Sana Commerce responded

    [SANA PRODUCT] Hi! Thank you for your product feedback. We implemented your request in our Sana 9.3.3 in the NAV connector. So feel free to play around with our newest connector and share your feedback!

  12. ERP development guiding videos for newer ERP versions

    It is great if it possible to create ERP development guiding videos for newer ERP versions (MS Dynamics 365) as well. That way they can be shared with partners and partners will get a better understanding on how to do ERP code unit changes in new versions. Sometimes customization teams get questions from partners how to do changes in new versions once we send the existing set of videos (links).

    1 vote
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  13. increase length of Entity Value Translations

    Currently, the Entity Value Translations are limited to 200 characters. This should be increased (400 at least)

    2 votes
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  14. Order template sortable

    Allow customers to sort the items in the ordertemplate.
    Once created, you cannot change the order of items in the ordertemplate anymore at the moment.

    Some customers structure this list according to the layout of their warehouse. So if the order can made the same as the warehouse, the ordering can be done faster.

    Now the sorting is as items are added in shopping basket and the saved as order template. But if the sorting order changes, you have to do everything again from the beginning.

    2 votes
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  15. Content Elements: More Options for Image Tiles

    Content Elements: More Options for Image Tiles (as in Flexi tiles - Row settings)

    It could be nice to also have options for image tiles. Instead of the four column tile, I really could use only a one column tile (but that one with a function that allows me to place 4 one-column tiles in a row and the possibility to switch place/order easily).

    We have a lot of products that change constantly, and I need to delete one of the products in the row. That means a lot of work...

    4 votes
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  16. Assign the same item description to multiple products

    It would be nice to be able to assign item descriptions to multiple items at once.

    12 votes
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  17. Button Empty basket

    When customers order on a tablet and are in the basket they will click by accident on the empty basket. And then the basket is cleared without a question. It would be better if the empty basket button is in another place (not above the next step button) and if there is a question “are you sure you want to delete all items?”

    3 votes
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  18. Account roles for account type "Contact"

    We sell to B2B only and want to all the shop accounts to have be account type "contact". There are multiple reasons for that, for example statistics and other business processes.

    But if we select "Contact" the possibility to set account role disappears, and this really limits the self service in Sana for our customers. It would be awesome to have account role for contacts as well!

    12 votes
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  19. Recurring Payments for Subscriptions purchased thru the web shop

    Add functionality so that when a customer purchases a subscription through our web shop, they can “opt-in” to have us automatically charge their credit card for all renewals. Sana (or an add-on) would manage the credit card info and allow the user to choose card, update card, etc. Sana would pass a token to the ERP to maintain PCI.

    2 votes
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  20. Expand capabilities of Customer Assortment List

    Add support for creating expressions similar to the Data Validation rules for setting up the Customer Assortment list, or add Customer Segments to the Sales Type filter list. We have item restrictions that are not always able to be captured by the current capabilities but which are not possible to manage manually.

    6 votes
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