Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Sana backend: extend search function

    Sana backend: in shop accounts extend search function on organisation names, roles and locations for better maintenance.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  2. News page flexibility


    • News overview page, with the Headlines on the left column and the News on the right column should be more flexible. For example, we don't need the Headlines column. Also, in order to present images I had to do a "trick" with the short description's code.

    • Each News page should be also more flexible. There should be options for elements to be added such as images, videos etc.

    • The URL of the news page (www.domain.com/news) is not translated to the language selected. This creates a break in the link sequence, as we have the detail pages' URL in…
    6 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  3. Download button in logs other than view button

    It will be easy if we have an option to download the log directly without having to view the log from Sana admin. Sometimes as partners or 3rd parties need to access logs, a direct download button would be really helpful.

    5 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  4. Default language for content translations at Admin

    Admin default language for content translations should match with the default language for front end set at Admin

    2 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  5. USP

    It would be useful if you could insert hyperlinks on the USP's

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  6. Possibility of configuring rules or use ERP logic/calendar for requested delivery date picker during checkout

    It should be possible to configure rules for the date picker of the requested delivery date field during checkout, so that a shop owner can define that delivery in the weekend (eg. on Sunday) or the next day is not possible by default.

    A very nice integration feature would be that the ERP calendar of deliveries for that specific customer is retrieved and only relevant dates are available to be selected. Eg, the customer can only select Tuesdays or Thursdays, if that is the setup on the customer card in ERP.

    4 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  7. Delivery costs per item

    o The shop offers no possibilities to add shipping cost per item. Often this is very important (big products or quantities)
    o We would very much need this feature. In the shop we can‘t offer a lot of products, because we have too high shipping costs and these costs cannot be shown in the shop. For this reason, we have written an extension on the Navision part. In Navision, we can use our enhancement to categorize freight costs and automatically calculate and add the correct postage per order using a function. Such functionality in Sana would be very beneficial and…

    5 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  8. Automatically disable internal (on account) payment method when credit limits are validated with online payment

    Besides the online payment methods, it is also possible to create a payment method linked to the internal (on account) 'payment provider', to enable the customer to pay the order on account.

    When credit limits are validated and enabled with online payment in Sana admin, you only expect the customer to be able to choose the 'real' online payment methods when he/she exceeds the credit limit, as you want him/her to pay online. In the current solution he/she can still select the internal (on account) payment method.

    The internal (on account) payment method should be automatically hidden in this scenario.

    8 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  9. Unique discount codes

    Possibility to provide guests/B2C customers a unique discount code to buy a specific product(s) with a certain discount/price. This code should only be used one time and then expires.

    Redeem codes as it is implemented in Sana Saas do not answer to this desire and is no watertight solution to offer a discount to a specific group selected persons.

    11 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  10. more options for "Availability depends on stock" function

    More options are needed for "Availability depends on stock" function. The option should be added to product sets, product lists and maybe idividual items.
    My Reasoning: I have a bunch of items lying around in my warehouse that I want to get rid of, therefore I would like to list them on the web store.
    The problem is that I also want to dropship a bunch of items that I don’t have in my warehouse.
    Current functionality will have me choose either or of the above. We need more flexibility

    24 votes
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    4 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add your refrence no. as a search option in order history

    I would be nice if the field "your refrence no." is an extra search option in order history. The refrence no. can be filled making an order in the shop.

    46 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  12. Attributes for slides and background images

    It would very good for SEO and CSS purposes if we could add attributes in slide images and background images; "alt=", "class=", "id=".

    This could make their CSS styling much easier and they could contribute to the SEO of the page.

    The only thing that can be done right now is to use the class of the background image, which is automatically created from its text position (see screenshot); for this example the class is "tile-block-img t-l" (t-l=top left). Although this is a good trick for anyone who knows, it is not the proper way for many reasons.

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  13. Apply a discount code for all online orders

    In order to get my customers start using the web store, I want to apply a discount code for all online orders that come in for a specific certain timeframe (e.g. the first month). This discount should apply to all online orders.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  14. Checkout: Delivery method as an active choice for B2B Customers

    In Sana, the cheepest delivery method in the checkout is checked per default (In our case, Pickup Delivery = Free).

    The delivery method SHOULD BE AN ACTIVE CHOICE for all customers. A default checkmark is not acceptable.

    Why not acceptable?
    In our company, new online customers, which just created a new account, have to pay with credit card the first time they use the webshop. (We added a Credit Max of -1 in the Customer Registration Form)

    The Consequences of this Default-checkmark:
    If the new customer is in the most cases not aware of the (default) Pickup Delivery method (=…

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
    Sana Commerce responded

    [SANA PRODUCT] This is a good topic. It’s correct that a “default checkbox” is not there, as you for example can find for payment methods. Something similar would be a good add to the product which we will consider.

    For the time being, you could probably add a customer segment for the shipping method pick-up (e.g. only for customers from a postal code) if the actual group that picks up packages comes from a certain region de facto.

  15. Customers needing to order for multiple (bill-to) locations.

    Many of our customers own multiple businesses, restaurants, or chain accounts. They should be able to log in with one email and select the customer number (Customer ID) that they want to order for. Many time sthese are all separate bill-to's. Right now we can have one email associated to one customer account (or ship-to group). We have chef's at commissaries ordering for six locations (different customer id's) and i have to have them setup six gmail accounts to access.

    7 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  16. Scan Barcode to Basket

    many customers whishes a functionality where they can order items in a fast way by scanning the barcodes from the items in their warehouse or stores.

    a great feature would be a scanning addon for the webshop.

    48 votes
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    4 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add possibility to add a comment to each shopping basket item

    Add possibility to add a comment to each shopping basket line item. This is requested a lot and came up again during a training with partners.

    34 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  18. Extend Sana Admin search functionality to include Sana Help (and Sana University) articles

    Extend Sana Admin search functionality to include articles from Sana Help and Sana University in search suggestions regarding current Sana setup.

    For example when customer search for "Discount" top suggestions should be link(s) for "Discount" in Sana Admin and at the bottom should be suggestions with link(s) to Sana Help or Sana University with respect of current Sana setup.
    So, if customer has configured NAV ERP connection, customer do not need link(s) to Help Sana with AX, GP, SAP articles, but only NAV.

    This will dramatically improve Sana Admin user experience.

    37 votes
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    3 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  19. Metatags are not auto populated through a field in SAP as manually filling metatags for every product is very time consuming

    Metatags are not auto populated through a field in SAP B1, as manually filling metatags for every product is very time consuming. There should be an option to upload metatags through CSV based on product code. We have also talked to few of other SANA users and they also have same issues.

    3 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  20. Use automatic payment journal posting with multiple payment add-on's

    As a shop owner i would like to be able to use more than one payment add-on in the same webshop, and still be able to use automatic payment journal creation and posting in AX2012 and D365, so all payment mark and settlement will happen automatically in our ERP system.

    Today the account settings for automatic payment journal creation can only be setup for the shop as a whole, which means all payment go on same account. But you need an account per payment provider (add-on) to be able to settle the bank.

    A solution could be to be able…

    12 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
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