Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Shipping cost (negative amount due to cheaper than what is included in price)

    As a shop owner i would like to offer our customers the option to choose a cheaper shipping type than our prefered shipping method.

    But the challenge is that our product price has base shipping included in the price so the customer do not leave the shop without ordering when he see the shipping costs under checkout.

    So by offering a cheaper shipping method than what is included in the price we need to be able to put in a negative amount on shipping methods in Sana, so that the customer would actually get a discount by choosing that shipping…

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow Separate Jobs for Update/Rebuild indexes for Customers & Products

    Provide functionality that allows separate schedules for updating the customer & product indexes vs fully rebuilding them. It would be nice to have the indexes update several times/day and then have a separately scheduled task to rebuild nightly.

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  3. mdo

    It would be nice if you can see in the admin how much shopaccounts are logged in the shop en and how much users are visiting the webshop realtime. This is interesting information for the maintainance of the shop.

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  4. bruno.b

    Product reviews - Possibility to configure in Sana admin whether it is mandatory for a review to have a title and description or whether a customer can just give stars to rate the product (which lowers the barrier to give reviews).

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  5. Filter (with facets) products based upon price ranges

    As a customer i would like to filter (with facets) products based upon price ranges, from price X till price Y.

    31 votes
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    7 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  6. basket upsell for related products

    when going through the basket/checkout pages, suggest products related to the basket contents. E.g. a carousel of related items (of type X - e.g. upsell items) for products in the basket

    10 votes
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    2 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  7. Display Shipping Options in Drop-Down Menu or Matrix format

    Allow us to choose to display shipping options in a different format that will be more compact for customers when a shop has many shipping options. Either a drop-down menu, or an accordion-style display where the customer selects which carrier they want to use and then the service levels (standard, expedited, overnight) are displayed. Would make it much easier to show many options without making the checkout page overwhelming.

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  8. Set default country in Customer Registration

    On customer registration pages, the country list is in alphabetical order. Most customers are from our home country but this is near the bottom of a long list. It would be great to be able to set a default country and have that appear at the top of the list (or selected and the dropdown be at that point)

    1 vote
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  9. Use default language setting throughout Sana Admin

    We set a default language in Basic Setup of Sana Admin to something other than "English" (US English).

    On admin pages where the language can be chosen, we have to change the dropdown from "English" to our default (and often forget!)

    It would be great if the selection followed the default set in the Basic Setup

    4 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  10. Managing several contact forms

    Currently SANA does provide only one contact form and its URL is preset. It would be nice to be able to manage several contact forms whereas people want to contact your customer service or a given service within the company. You could also add/remove fields to get more information about the sender before contacting him back and route the message to a different recipient.
    You don't have either an history of the message transmitted, in order to check the relevance of your contact form.

    42 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  11. Export Shop Account data

    A facility to export shop account data to CSV. This could be useful in a DR scenario where ERP data has been restored to ensure ERP/Shop accounts match.

    17 votes
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    3 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  12. Extend functionality ZIP code

    You can configure in NAV when a customer filled in a incorrect ZIP code during online customer registration, that a error will be shown on the webshop

    It would be nice when a customer fills in his ZIP code and housnumber, that automatically the street and place will be filled in.

    5 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ship-to Address

    Limit the selection of ship-to address from address book and limit the ability to enter a different address per shop account.

    2 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  14. building webshop navigation tree from path field in erp system.

    As far as I understand the design, it appears that you have to create a topic filter which includes then the ERP fields and settings that act as a filter for that topic in the webshop. If we add an ERP field that contains the path (like /vendor/category/subcat/size) for each item, then sana can build an dependency tree in the database from all these paths and show the possible values of each level of the webshop (i.e show all vendors, then shop all category values of a specific vendor etc etc) Using this method the webshop tree is controlled by…

    4 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  15. Select currency in the basket

    If a customer has shipping addresses in diffrent countries it would be nice if they can select in which currency they want to pay.

    8 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  16. Terms and conditions as PDF attachment to confirmation email

    We have an issue with one of our shop certificates, the Danish "E-Mærket" certification (https://www.emaerket.dk), requiring that the terms and conditions accepted during checkout is also send attached as a pdf file with the confirmation email sent to the customer, therefor we would like to add an attachment feature for the confirmation email in order to maintain our certification.

    This function could be used for other things as well.

    13 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  17. Downloadable partial catalogue for enduser

    I get the request very frequently to be able to download the entire catalogue or parts of it.
    Many distributors and manufacturers want customer to be able to use their images, product descriptions and manuals etc in their own eCommerce shop or internal file reposotory and therefore are requesting that the customer can select a part of the catalogue and download all product information with a single click. Alternatively I also had the request to download all images for the SKU's purchased in a single order.
    I am curious to find out of other people would find this useful or…

    4 votes
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  18. Breadcrumb for flexi-pages

    SANA does provide breadcrumb for catalog pages, however, even if you do structure your flexi-pages URL with category/subcategory/page, there is no option to add a breadcrumb to the created flexi-pages which prevents a proper content discovery by the user (and doing this by hand is long and subject to mistakes, not to mention the update needed if you're moving/adding new section as time goes on).

    24 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  19. Product ID links to detail page in Package Contents

    If a SKU is made up of components (Sales BOM in SAP B1, for example) we get a "View package contents" link on the product page. Clicking it gives the "Package Contents" overlay. It would be great if the product ID (and/or name or whole row) could be a link the the product detail page of the component

    1 vote
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  20. Change the order of products in the shopping cart

    When a customer adds products to his basket, the order in which the products are shown in the basket are not making sence. The product that is choosen last, is showed at the top op the basket and the item first selected is on the bottom.

    It's more logical that you will get an overwiew of what you selected from 1 to ... So the item you selected first, will be on the first position in te basket. Our B2B customers complained about this functionality and so we made some customization.

    When we compare this to all kind of diferend…

    7 votes
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