Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Allow customers to choose for partial or complete delivery

    Sales orders have a parameter that determines if partial shipment is allowed or not.

    It would be a good idea to allow the (B2B) customer to decide in the checkout page of the webshop for this order if he only wants the shipment to be send when complete or if partial shipment is allowed.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Show Stock From Multiple Warehouses and also allow ordering from different warehouses

    In standard Sana, there are only two configurations possible for how stock can be retrieved.
    1. One single warehouse for the whole shop
    2. Stock retrieved from the default location recorded against the customer record in ERP

    However, it would be nicer if we had the below features.

    1. Allow the web shop owner to choose whether he wants to display stocks for the same product in different warehouses.
    2. Allow the ERP admin to choose which warehouses he wants to use for the web shop (visible in web shop type of functionality).
    3. Allow a configuration whether to show…

    9 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. "Child menu items" content element for flexi pages

    The "child menu items" make the presentation of categories/sub-categories very easy; but only for navigation menu items.
    For flexi pages we need to manually create "children" that we want to present under a common topic. This is time consuming.
    It would be very handy and time saving if we could use the "child menu items" in flexi pages.
    1) Create the landing pages of the "children".
    2) Add an image for each "child" like when editing a "Menu item".
    3) Add the "Child menu items" content element in a new "parent"-flexi page.
    4) Add the "children"-flexi pages, we have created…

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Latest News Add-on

    We want to display the latest posted news in News section on our front page, but now we have to manually update some Flexi Tiles every time we post a new news article.

    Would be great to have a Latest News content element that automatic shows the lastes news.

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  5. News page flexibility

    - News overview page, with the Headlines on the left column and the News on the right column should be more flexible. For example, we don't need the Headlines column. Also, in order to present images I had to do a "trick" with the short description's code.
    - Each News page should be also more flexible. There should be options for elements to be added such as images, videos etc.
    - The URL of the news page (www.domain.com/news) is not translated to the language selected. This creates a break in the link sequence, as we have the detail…

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Download button in logs other than view button

    It will be easy if we have an option to download the log directly without having to view the log from Sana admin. Sometimes as partners or 3rd parties need to access logs, a direct download button would be really helpful.

    5 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  7. Default language for content translations at Admin

    Admin default language for content translations should match with the default language for front end set at Admin

    1 vote
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  8. Attributes for slides and background images

    It would very good for SEO and CSS purposes if we could add attributes in slide images and background images; "alt=", "class=", "id=".

    This could make their CSS styling much easier and they could contribute to the SEO of the page.

    The only thing that can be done right now is to use the class of the background image, which is automatically created from its text position (see screenshot); for this example the class is "tile-block-img t-l" (t-l=top left). Although this is a good trick for anyone who knows, it is not the proper way for many reasons.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Apply a discount code for all online orders

    In order to get my customers start using the web store, I want to apply a discount code for all online orders that come in for a specific certain timeframe (e.g. the first month). This discount should apply to all online orders.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Provide separate control of prices, stocks and ordering facilities to guest customers.

    Price Visibility, Stock Visibility (Product presentation), Show unit of measure and special ordering and checkout (ordering) section for guest customers.

    In Sana admin under Setup > Products > Price / Stock and assortment

    In Sana admin under Setup > Ordering & Checkout > Ordering

    Provide separate control of prices, stocks and ordering facilities to guest customers.

    this is important as sometimes our customers need to show products to guest customers but not to guest customers.

    9 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Recipient e-mail addresses in order confirmation e-mail

    When a B2B customer (person with shop account) makes an online order they receive a confirmation e-mail.

    Unfortunately, the same confirmation e-mail goes to their general company's e-mail address, as well, because in the DynamicsNAV the person (contact) is connected to a company (customer). So, sometimes, we receive e-mails from the company wondering about the purchase; this is true especially for companies with many departments and employees.

    We have tried to create a new shop account using, in the field "Account ID", the "Contact number" (person's number within the company) instead of the "Customer number" (company's number). But still the…

    1 vote
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    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thank you for this feedback. You are right that order confirmations are also sent to the email address on the customer card (sometimes the general company email address). We investigated this topic further based on customer feedback and decided to skip this email address. It will be removed in the first release after Sana 9.3.4.

  12. Possibility of configuring rules or use ERP logic/calendar for requested delivery date picker during checkout

    It should be possible to configure rules for the date picker of the requested delivery date field during checkout, so that a shop owner can define that delivery in the weekend (eg. on Sunday) or the next day is not possible by default.

    A very nice integration feature would be that the ERP calendar of deliveries for that specific customer is retrieved and only relevant dates are available to be selected. Eg, the customer can only select Tuesdays or Thursdays, if that is the setup on the customer card in ERP.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Possibility to create a case from Sana

    A lot of our customers use case management in AX 2012 or D365 to log customer's claims, as they first want to assess the (sometimes general) question internally before making a return order.

    It would be a nice feature in B2B and enrich Sana's "customer portal capabilities" if Sana would allow to create cases instead of return orders directly. In that way all type of customer's questions (general claims & RMA's) can be logged in a more general way.

    It should be possible to create a case linked to a previous order or invoice or a general case (document-free).

    1 vote
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    0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  14. Google analytics E-commerce features

    It would be helpful if there could be a document which explains the use of Google Analytics E-commerce platform. Now there is one for standard Google Analytics and goals, but not for the specific E-commerce features.

    Info that can be given:

    - Use of Google Tag Manager
    - Which variables should be used in the datalayer
    - How to display revenue, conversion percentage for E-commerce, Unique purcheases,...

    1 vote
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    0 comments  ·  Sana Help/Community/University  ·  Flag idea as inappropriate…  ·  Admin →
  15. Order of Items in Mix & Match

    It would be nice if the order of items, given bei Business Central in item substitutions, instead of the entry order could be used.

    1 vote
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    0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  16. Delivery time per item (on stock/not on stock)

    If an item is not on stock, it is important for us to tell the customer until when it can be delivered near the "not on stock"/"on stock" message.
    In Business Central for example, each item has a 'Lead Time Calculation' and a 'Safety Lead Time'. Both values together plus the standard delivery time will represent the possible delivery time for items not on stock.

    12 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Use default language setting D365 in Sana webshop

    When creating a new customer you need to fill in the language of the customer. I would like to forward this setting to the default language setting in the webshop. When German is saved in D365 then the webshop should automatically show the German language and flag in the webshop.

    4 votes
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    0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  18. Copying webstores in SAAS

    We have a customer that have 3 beta webstores and 3 live webstores. They want to have one-to-one settings in their test before it goes to live. Every time they do a change they must do exactly the same settings in live or other webstores (they are on Sana SAAS). It would be nice to have an option (as a user or via Sana) to copy such webstores.

    3 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  19. Login Pop-Up Window

    It would be nice to have the login as a pop-up instead of going to a flexi-page / login page. We have a lot of products so when a customer accidentally hovers over the navigation menu the login area is blocked.

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow all Sana Texts to respond to html/css styling

    Frequently we would like to change the size or styling of a system text string, or include a link, etc. Many of these texts do not respond to styling even when input in the editor's code view.

    4 votes
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