Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Can an option be added through admin to allow selection of a default shipping method.

    The default selection of cheapest is often not the most suitable. Customers see a box checked and continue, adding to post-order telephone calls and customer service time.
    Having an option to set the default would be more suitable

    1 vote
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  2. Product reviews - Not possible to see customer email address in Sana admin

    When a customer gives a product review, he/she can fill out an email address, but this email address is not shown in Sana admin to the person reviewing the product review.

    It is not possible to contact the customer in case of a negative review, to communicate an extra discount code,...

    Email address should be visible on the review form in Sana Admin so that follow-up actions can be taken.

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. free products

    Our sales representatives have a lot of oral agreements with sertain customers. A lot of those involve free products when you buy a sertain amount of a specific product. That is why I like to see a feature in the 'discount codes' section where I can make a 5+1 free offer or a 10+1 on sertain products.

    1 vote
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to manage dimension descriptions in Sana when working with variants from ERP

    When working with variants in AX/D365FO, it can be that different products use different dimensions (config - color - style - size) and even that the values entered are not related to how the dimension is described as the values entered in a specific dimension differ from product category to product category. The reason is because you're limited in the number of dimensions one can use in ERP.

    Eg. mattress articles use just 1 dimension 'Size' with value 180/200 and a pillow article uses 2 dimensions 'Size' & 'Color').

    It should be possible to manage the labels of the dimensions…

    3 votes
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    0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  5. GIVE A USER ACCESS TO MULTIPLE CUSTOMER FILES

    A DISADVANTAGE IN SANA IS THAT YOU CANNOT LINK A USER TO MULTIPLE CUSTOMER FILES
    • The user login is based on email address
    • You can only create 1 user per email address.
    • You can only link this user to 1 customer

    COMMON SITUATION WITH B2B CUSTOMERS
    Purchases are increasingly centralized. This means that the purchaser must be able to order for various companies that belong to the same group.

    EXAMPLE OF A GROUP
    The following companies belong to the same group.
    There are several buyers who have to purchase for these sub companies.

    ALFA GROUP
    - ALFA…

    3 votes
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    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  6. (Easy & better) Translation of Flexi Tiles ?

    We have just finished our Sana website and our primary language is English (US).
    Now we want to start translating our website to multiple languages, such as Dutch, French and German.
    Our website consists mainly of Flexi-tiles and when trying to translate a Flexi-tile, we get a splitscreen where we then have to start again from scratch rebuilding the same Flexi-tile for the translation. (See attached screenshot) So we have to copy and paste all the information & texts from the original English page to the new page we want to translate.
    Because we have a fairly large website, it…

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Dear, thank you for the suggestion! We have been looking into your request. Did you know that if you leave the translation fields & settings empty, those fields inherit the original value from the original language? We also attached a suggestion for copying the layout to the translation. Please let us know if this worked for you.

  7. Extended interval time for automatically log out

    We like the security measures Sana takes to reassure the clients safety on the webstores end. But right now it is too fast that the webstore automatically logsout while clients are busy in the webstore. going idle for just a few minutes means that you're automatically log out.

    I would really like to see that interval time to be extended when people will be logged out automatically or that there will be a feature on the admins end where you can adjust that time yourself.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add service orders/ invoices to my account

    It would me great if it is possible for customers to view their service orders and service invoices under my account. Just like the sales orders/ invoices from NAV.

    3 votes
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    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  9. Meet GDPR EU privacy regulations!

    Here in the EU we have a privacy law where all website with newsletter subscription much meet the the demands of this law. This is one of them.
    Sana have also the obligation to meet the regulation, just like the popup with acceptance of the cookies for instance. Hiding it is not the solution but it will be impossible for our the customers to receive newsletters at all.
    Sana have to meet the GDPR law unfortunate.

    See this link with all the regulations: https://gdpr-info.eu/

    Sana users can get penalties if they do not meet this regulations! So the priority is…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Can Alt Text be added in the Image Slider Addon

    Hypertext referencing would be improved for robot search with Alt Text for the Images in use on sliders

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow customisation of product carousel.

    Allow customization of product carousel.

    3 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  12. Show Inner Qty near/below Price

    For each UOM, Sana should display the actual quantity for each unit. For example, if customers are ordering an inner qty, they should know how many units are in one inner. This information should be shown directly below the item description or beneath the price. Right now, we have to add this information to the Product Specifications section that is not so readily apparent.

    16 votes
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    under investigation  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Show Unit Price even when UOM is the Inner

    Right now, we only allow customers to order by the inner qty so the product price shows the inner price. Under Product Specifications, when we choose "Unit Price" Sana pulls the UOM price versus the actual Unit Price as it is in our ERP (Dynamics 365 BC). This should be a default option shown as the unit price is an integral piece of information.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. bruno.borghmans@adultimagroup.com

    It should be possible to configure in Sana admin to show product prices incl. VAT on product list, product detail pages and search result pages for B2C customers.
    We have some Sana customers using Sana in a B2C context who want to show prices including tax immediately, as this is more relevant for the end customer.

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Fill "Main navigation Item" from product import scheduled task

    When we import new products to our webshop through the ERP system (Dynamics NAV), they do appear in the right menu and category in SANA, but the field "main navigation item" does not automatically fill. We have to manually re-import all available categories on the SANA side. Since we continuously add new products to our webshop this seems a arduous task that could be automated.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Change log for changes made in Sana Admin

    Extend Sana Admin so that any changes made by admin staff are logged in a change log table. A number of times customers have asked if it's possible to see what has changed, and this would also help with troubleshooting any issues that may have arisen due to config changes etc. Also, if changes are made on UAT prior to going Live, the customer to refer back to what has been changed in order to implement the same change on the Live system. Would have thought it should be fairly straight forward to implement.

    6 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  17. Shipping costs message

    It would be nice if there is a shipping costs message in the basket "Buy xxx euro more and shipping will be free".
    The calculation should compare the subtotal in the basket with the shippingcosts rate.

    17 votes
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    0 comments  ·  SDK Development  ·  Flag idea as inappropriate…  ·  Admin →
  18. slider

    It would be nice if we have a slider option in the facets, based on the attributes in BC when type is integer.

    3 votes
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    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  19. UOM in stock text

    In the stock text you can add the stock amount but not the Unit of Measure. It would be nice if the UOM can be added in the stock text as a tag. For example [STOCKAMOUNT] [UOM] in stock. If you change the UOM the UOM in the stock text also should change.

    3 votes
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    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  20. Volume pricing in NAV

    When you are configuring volume prices in NAV, there is the possiblity to configure a price with a maximum of 5 decimals. In Sana it is possible to show the volume prices on the product detail page, but the volume price will be shown with a maximum of 2 decimals. Sana is using the NAV base logic, so it would be nice when Sana is using the same logic regarding the decimal formats. I see this behavior for customers which are operating in the packing industry.

    2 votes
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    1 comment  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
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