Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Abandoned cart

    Is there a way to tell which customers have items sitting in their cart?

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Notification when a customer registers a new account ('BCC' e-mail addresses)

    It would be very useful to get notified when a new customer registers an account on the webshop. Currently it's possible to get BCC emails when a customer places an order or a quote. This should also apply for customer registration.

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Internal redirects should keep language settings

    Redirects to internal pages should link to /<page> instead of /en-us/<page> (main language) to keep the language settings the user specified.

    3 votes
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  4. Product reviews - Not possible to see customer email address in Sana admin

    When a customer gives a product review, he/she can fill out an email address, but this email address is not shown in Sana admin to the person reviewing the product review.

    It is not possible to contact the customer in case of a negative review, to communicate an extra discount code,...

    Email address should be visible on the review form in Sana Admin so that follow-up actions can be taken.

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Extended interval time for automatically log out

    We like the security measures Sana takes to reassure the clients safety on the webstores end. But right now it is too fast that the webstore automatically logsout while clients are busy in the webstore. going idle for just a few minutes means that you're automatically log out.

    I would really like to see that interval time to be extended when people will be logged out automatically or that there will be a feature on the admins end where you can adjust that time yourself.

    10 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. GDPR EU privacy enhancements

    Here in the EU we have a privacy law where all website with newsletter subscription much meet the the demands of this law. This is one of them.
    Sana have also the obligation to meet the regulation, just like the popup with acceptance of the cookies for instance. Hiding it is not the solution but it will be impossible for our the customers to receive newsletters at all.
    Sana have to meet the GDPR law unfortunate.

    See this link with all the regulations: https://gdpr-info.eu/

    Sana users can get penalties if they do not meet this regulations! So the priority is…

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Show Inner Qty near/below Price

    For each UOM, Sana should display the actual quantity for each unit. For example, if customers are ordering an inner qty, they should know how many units are in one inner. This information should be shown directly below the item description or beneath the price. Right now, we have to add this information to the Product Specifications section that is not so readily apparent.

    18 votes
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    under investigation  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Show Unit Price even when UOM is the Inner

    Right now, we only allow customers to order by the inner qty so the product price shows the inner price. Under Product Specifications, when we choose "Unit Price" Sana pulls the UOM price versus the actual Unit Price as it is in our ERP (Dynamics 365 BC). This should be a default option shown as the unit price is an integral piece of information.

    1 vote
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  9. bruno.borghmans@adultimagroup.com

    It should be possible to configure in Sana admin to show product prices incl. VAT on product list, product detail pages and search result pages for B2C customers.
    We have some Sana customers using Sana in a B2C context who want to show prices including tax immediately, as this is more relevant for the end customer.

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fill "Main navigation Item" from product import scheduled task

    When we import new products to our webshop through the ERP system (Dynamics NAV), they do appear in the right menu and category in SANA, but the field "main navigation item" does not automatically fill. We have to manually re-import all available categories on the SANA side. Since we continuously add new products to our webshop this seems a arduous task that could be automated.

    3 votes
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  11. discount code minimum basket value

    Make it possible to set a minimum basket value for a discount code to be valid. For example, we want to give 10 euro's discount, but only if the customer orders for more than 100 euro's.

    Maybe make it possible to create a customer segment based on basket value? Then we can add the customer segment to the discount code.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sell products by length or width

    We are selling products by length or width, and often our buys multiple pieces of a product.

    For example can a customer select 2 meters of a product, push the purchase button, and after that select 3 meters of the same product and push the purchase button. This should be 2 lines in the basket for each Product addition, but instead you get 1 line with 5 meters length. This makes it impossible for us to know how many pcs and lengths our customer requires.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Facebook & other Social Feeds

    Would it be possible to add in Facebook and other social feeds alongside Twitter?

    Instead of creating a news page manually we can incorporate feeds as this.

    10 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Option to skip the login checkout page.

    Option to skip the login checkout page. In order to make it faster and easier for customers to checkout.

    3 votes
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  15. Video issue

    Videos in full width on large screens are not responsive to mobile screens. In that case, SANA will only show a thumbnail picture on small screens instead of the video.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. The option to create “Anchor links”.

    The option to create “Anchor links” in order to navigate to a specific part of a page.

    3 votes
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  17. PreOrder in addition to InStock and OutOfStock

    If Items are OutOfStock but orderable, they should be considered as PreOrder and not as OutOfStock, since Google removes ads in Google Shopping if the Item is marked as OutOfStock.

    32 votes
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  18. 27 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] This is known feedback indeed, and we know that adding more flexibility for configuring the Product Sets is desired. Although this is not our highest priority for now, it’s good to have this on our radar. Thank you for sharing your feedback!

  19. Visibility of pages (Flexi Pages/News/...)

    Every page that is created at the SANA Admin Tool is going to be announced to Google, if the sitemap functionality for the specific section (News/Flexi-Page/Product Page/...) is enabled.

    Since there may also be drafts that should not be announced to Google and/or not seen by customers, it would be a good feature to turn this page to 'not visible' or 'not exposed to sitemap'.

    Every site available from a shop can easily be found by Google using the advanced search operators.

    15 votes
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  20. Number of Child menu item in a row

    Option tho change the number of Child menu item in a row.
    Default is 3 items, but it would be nice to have an option for making is 5, 2 or 6 etc..

    17 votes
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