Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Import only specific products

    Sometimes it is required to only re-import specific products into Sana.
    This may be for debugging purposes or also sometimes required by the customer when some data is missing for specific products and a marketing campaign is already in place.

    In one of our customizations we extended the Index Product Task like shown in the attached screenshot to temporarily only import the products listed in the task config.

    Currently not having this functionality is quite annoying for debugging - as the task might be running for several hours and one would have to wait until it finished - then do…

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  2. Increase visibility of content area on product pages

    It would be great with an update of the visibility of the content area on product pages. In the current situation it's not possible to scroll up/down to get an overview of the content elements, but you need to grab an element and drag it to navigate up and down.

    Please see video here to see what I mean: https://vimeo.com/552402321/7c0fda1437

    3 votes
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    under investigation  ·  1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  3. List all items without images

    It would be very helpful to have a simple query function that lists all web-visible items without any images associated with them. As new products are created in the ERP, users may forget to add the associated images. Sifting through the site's products and categories time consuming, and depending on the category structure, may not be realistic. This information is already accessible by the dev teams, might as well make it available to the users.

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  4. Export from Sana Admin

    There is currently no functinality in Sana Admin to export any customer data. If you can import data/content you should also be able to export it.

    This should be a standard function of Sana Admin.
    Exporting data is a key tool to provide actionable data to sales teams to provide an enhanced service to the customer and also help us identify those who have not logged in and need to be contacted via sales team or an email campaign. This is impossible without the option to export.
    Please consider this Sana, you will make your customers lives so much easier…

    4 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  5. Shortening the URL of visible Categories in Product list pages

    When using product Categories as filter in Product list pages, the whole URL (including parent categories) is visible instead of just the categories themselves. When having nested categories, this means the URL is too long to actually show the category at the end (see screenshot).

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  6. Using (meta) Descriptions instead of Specifications in Product List view

    When using many specifications like we have, the Product pages List view is cluttered with specs like '4 MPa| No| No| No| Yes | Yes| No| No| No | 3822534267195| ' etc. See attached screenshot. This does not give any information about the products and looks messy. It would be better if replaced by a part of the description or meta description.

    6 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ending Description 'preview' text with '...' instead of mid-sentence/mid-word

    In Product Detail pages, the first part of the description at the upper right part of the page is always a fixed number of characters and often ends halfway of a word. HTLM tags like BR and P are ignored, and so are headings, so the text is poorly readable as everything is lumped together as one text).

    It would be good to at least end this text with '...', or with 'read more' (which is now placed below the text), or even being manually editable as option.

    5 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add order list capability (personalized product list)

    Our customers would really be helped with an order list (personalized and customizable product list) functionality, in which the can manually store items they order frequently and from which they can send in their orders.

    The order templates don't work for this purpose, because our customers do not place the exact same order multiple times, so it's a hassle to have to delete all unwanted products. They buy a certain assortment of products from us, but their weekly order changes based on their sales (sometimes only 3 products out of an assortment of 100).

    The suggestions page works great, but…

    33 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add the ability for customers to filter/sort/search in their suggested product page.

    This is a feature our customers (B2B) are asking for a lot. It would help them to re-buy previously bought products. Order lists don't work because their orders are not exactly the same each time.

    24 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  10. Company Information page layout should be improved

    Company Information page (profile/edit/) layout should be improved. Maybe Document details header section style may be applied.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  11. Selecting a variant using an URL Parameter

    Selecting a product variant using an URL Parameter would be a good way for promoting specific variants by Google Shopping for example.

    Workarounds using Javascript won't help, since Google Shopping won't see the variant specific item information (stock, price...)

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  12. Don't preselect a variant on a product page

    Current problem: A customer gets onto a product page with a preselected item variant. This specific variant is not on stock, this is why the message "not on stock" appears, even if other variants are on stock. The customer may leave without any further interaction.

    Solution: Customer has to switch to his favorite variant and the item displays "in stock" if there is at least one variant in stock.

    We do use 9.3 and i don't know if this behaviour might be changed already.

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  13. Admin notification when new version of add-on is available

    It would be great if an admin could be notified when a new update is available for add-ons that are enabled in the webstore. These version updates contain bug fixes and enhancements, but the add-on page is typically not monitored frequently by webstore admins.

    For this the Admin notification email address field in the Basics tab (Setup) could be used, which is already in place since Sana 9.3.

    11 votes
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    2 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  14. Hi, I would like to create a specific homepage for authenticated users. After the login, users should be redirected to the new homepage w

    Hi,

    I would like to have a specific homepage for authenticated users (i.e. B2B Users).

    After the login, users should be redirected to the new homepage whenever they are supposed to be redirected to standard home page.

    In particular, users should be redirected to that page after login from standard homepage (B2C).

    Specific homepages could also be defined for customer or salesperson, thouhg this could partially be achieved with segments.

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  15. Use paragraphs in HTML editor

    Normal behavior of most WYSIG editors, also Froala, is this:


    • Enter = New paragraph

    • Shift + Enter = Line Break

    But in Sana Commerce Cloud both gives a Line Break, making content creation much harder. Is it possible to change the behavior of the HTML editor behave like "standard" where ENTER gives new Paragraph?

    13 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  16. Customers are viewing all orders in their account, even not their own

    Users (contact persons) can view, in their account after login, orders made by other users, which are linked to the same company.

    This creates confusion the least and maybe in some cases violation of purchasing information. This is worse for big companies and public sector with dozens of employees having an account on our webshop.

    When we create a new user in Sanastore, we create them with "Account type" = "Contact" and not "Customer". This way they are the only ones receiving the invoice of their purchase, and not the company they are linked to.
    But, they can still see…

    15 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  17. Segment on news

    It would be very useful if segment could be applied to News, as well.

    1 vote
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  18. Webshop categories (front-end) alphabetical in every language

    Webshop categories (front-end) alphabetical in every language. (one store with different languages)

    In de backend you can move your categories form exmple to an alphabetical order (primary language is ENG). On the front-end everething looks perfect when the webshop languge is set on ENG. When you change the webshop language in for example NLD or DE of FR de Alphabetical order for the categories dos not exist anymore.

    Is there an option possible (alphabetical on/off) of you can make this where you can sett this function active or not.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  19. Special (non-latin) alphabet letters in URLs

    There is a bug with the special alphabet letters, ONLY for Product Detail Pages.

    When viewing a product in Danish or Swedish language, which has special (non-latin) alphabet letters in the URL, and then switch language (from Danish to Swedish or the other way around) the new page is a 500 server error page!
    This is a big drawback, as some of our customers (that convert) change the language of their landing page. I can see that in Google Analytics reports; Acquisition -> All traffic -> Channels -> Referral

    For example, this page: https://www.buch-holm.dk/produkter/v%c3%a6gte-og-tilbeh%c3%b8r/pr%c3%a6cisionsv%c3%a6gt-sartorius-entris-ii-620g-3-1mg-4669161

    This doesn't happen for flexi pages…

    6 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  20. multi-factor authentication/WebAuthn

    more and more prospects are asking about multi-factor authentication (MFA) to protect their ecommerce platforms. locking shipping destinations and managing credit is not cutting it. we're looking at having to interface to an MFA provider, but we're interested to know whether this is something Sana is looking to build into SCC?

    according to this article, the W3C agreed on WebAuthn as the gold standard for frictionless security almost 18 months ago (Mar 2019): https://www.okta.com/blog/2019/03/what-is-webauthn/

    As other main online providers move in this direction, more and more of our prospects want to mirror the same degree of attention to security.

    Any…

    11 votes
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