Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Ability for customer to choose, change, or update the Bill To address.

    Ability for customer to choose, change, or update the Bill To address. This is needed for a single Shop Account that might use a personal credit card or a company credit card.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  ERP - SAP B1  ·  Flag idea as inappropriate…  ·  Admin →
  2. Attached documents on customer card

    Attach documents from ERP system.
    it would be great if SANA could receive the documents from the Customer card in Business Central as it can get on products.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  SCC Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  3. API to allow customers to order directly from their own systems

    It would be a great feature to have an API that would allow customers to add items to the basket electronically from their own systems. The data required would be similar to what's already in the order upload CSV. <itemno><UOM><Variant><Qty>

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  SCC Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  4. Segment on news

    It would be very useful if segment could be applied to News, as well.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  5. replacement tags

    It would be nice if you can place replacement tags in e-mailtemplates from the customer card in - for example - the e-mail Sana sends when creating a new account, forget password, etc.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  ERP - D365  ·  Flag idea as inappropriate…  ·  Admin →
  6. Postcode check

    It would be nice to have a postcode check like many other websites have. When you fill in the postcode and number, the streetname is automatically filled.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  ERP - D365  ·  Flag idea as inappropriate…  ·  Admin →
  7. Inbound PO date to show when next stock of an item is due

    It would be great to see the next availability of a product in Sana, for instance I have no stock of Item A, but new stock of item A is due to arrive on 20th November

    37 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  ERP - Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add-on Mollie: Choose field for payment reference

    With the latest update of the Mollie Add-On, the reference of the sales order was replaced by their own order reference.

    This causes more confusion and searching when you manually link payments to customers / invoices in NAV.

    It would be nice to have the option to choose for a reference in the payment link such as customer number and/or order number from SANA/NAV.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  SCC Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can we please make an option for product attachments to only be visible to logged in customers?

    Can we please make an option for product attachments to only be visible to logged in customers?

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  ERP - Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  10. Webshop categories (front-end) alphabetical in every language

    Webshop categories (front-end) alphabetical in every language. (one store with different languages)

    In de backend you can move your categories form exmple to an alphabetical order (primary language is ENG). On the front-end everething looks perfect when the webshop languge is set on ENG. When you change the webshop language in for example NLD or DE of FR de Alphabetical order for the categories dos not exist anymore.

    Is there an option possible (alphabetical on/off) of you can make this where you can sett this function active or not.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  11. Special (non-latin) alphabet letters in URLs

    There is a bug with the special alphabet letters, ONLY for Product Detail Pages.

    When viewing a product in Danish or Swedish language, which has special (non-latin) alphabet letters in the URL, and then switch language (from Danish to Swedish or the other way around) the new page is a 500 server error page!
    This is a big drawback, as some of our customers (that convert) change the language of their landing page. I can see that in Google Analytics reports; Acquisition -> All traffic -> Channels -> Referral

    For example, this page: https://www.buch-holm.dk/produkter/v%c3%a6gte-og-tilbeh%c3%b8r/pr%c3%a6cisionsv%c3%a6gt-sartorius-entris-ii-620g-3-1mg-4669161

    This doesn't happen for flexi pages…

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  12. multi-factor authentication/WebAuthn

    more and more prospects are asking about multi-factor authentication (MFA) to protect their ecommerce platforms. locking shipping destinations and managing credit is not cutting it. we're looking at having to interface to an MFA provider, but we're interested to know whether this is something Sana is looking to build into SCC?

    according to this article, the W3C agreed on WebAuthn as the gold standard for frictionless security almost 18 months ago (Mar 2019): https://www.okta.com/blog/2019/03/what-is-webauthn/

    As other main online providers move in this direction, more and more of our prospects want to mirror the same degree of attention to security.

    Any…

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  13. RMA attachment in e-mail

    After placing a RMA, you can receive a notification e-mail with short information about the RMA.
    It would be nice to see in this e-mail wether the customer filled in an attachment.
    In NAV/BC you can not easily see this, so it would be nice to see this in the e-mail.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  ERP - Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  14. CXML and OCI web catalogue capabilities

    Out of the box CXML and OCI web catalogue capabilities would be great for your B2B clients who work with large organisations. Many large organisations want suppliers who can offer web catalogues that integrate/operate as part of their existing ERP/procurement systems allowing the end customer to leverage their own business/approval logic, while still having the web catalogue shopping experience.

    15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  15. shipping address

    We get a lot of requests that come down to: “can we have the ability for new Shipping Addresses to be saved to NAV and an Address Book in My Account when they’re created in the checkout process?”.

    In practice there are a number of interconnected requests, like wanting to save/edit a contact number and delivery instructions for an existing address and copy them to the basket, wanting customers to be able to order to an address created online when placing a telephone order, and wanting B2C customers to have typical address book functionality; but they all basically come down…

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  16. Filter rules (customer segment & product) should allow the choice for AND and OR

    Currently it is not possible to create rules that include statement with two or more inverted selection criteria.

    For example customer segment for everyone except account id a and b:
    segment filter will translate this into accountid <> A OR accountid <> B => this filter rule is not filtering anything

    Same for product hierarchy include hierarchy 1 and exclude a hierarchy on level 3

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  ERP - SAP ECC  ·  Flag idea as inappropriate…  ·  Admin →
  17. Country translations

    In the Sana shop are different pages where a country can be selected. The name of the country is de description of the country out of NAV/BC. However, this description can not be translated. Not in NAV/BC and not in de Sana Admin.

    It would be nice to have this opportunity.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  ERP - Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  18. Abandoned cart

    Is there a way to tell which customers have items sitting in their cart?

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  19. Notification when a customer registers a new account ('BCC' e-mail addresses)

    It would be very useful to get notified when a new customer registers an account on the webshop. Currently it's possible to get BCC emails when a customer places an order or a quote. This should also apply for customer registration.

    25 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  20. Internal redirects should keep language settings

    Redirects to internal pages should link to /<page> instead of /en-us/<page> (main language) to keep the language settings the user specified.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →

Feedback and Knowledge Base