Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Import/Export functionality in Sana admin

    Required import/export functionality in Sana admin for entire content (product pages, flexi pages, etc.) or parts of content (with option to select items to import and export).

    This will help to move content between different environments or efficiently work with 3rd parties (for example with content translation agencies).

    77 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Content search functioanlity

    Sana already have a search product functionality, but miss another part which dramatically will improve user experience - this is the content search.

    So, Sana should have a content search functionality that customers may search over product pages, flexi pages, news and faq content.

    70 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] This is a very good idea. We are investigating how we can improve our search engine. Expanding the search functionality with covering content (flexi-pages and potentially also documents), but also a smarter engine are definitely part of this search engine 2.0. This investigation is currently ongoing.

  3. Register and login with Google, Facebook, PayPal etc.

    This would lower the threshold for new users to create an account and make it easier for existing users to sign in thus speeding up the checkout.

    52 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. End of out of stock message

    If a product is temporarly out of stock, it would nice for the user to have an option to be alerted when the item is available again.
    From the given product page, he would just have to click on a button "alert me when available" and to give his email address (or to sign in if he already has an account).
    When the product is back for sale, an email would be automagically sent to him.

    51 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Item search in order history

    To be able to search for items in the history of orders/invoices/quotes in my account.

    40 votes
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    1 comment  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are currently rebuilding our front-end and Sana Admin based on ReactJS. This will bring huge performance improvements. Simultaneously, we also have our UX experts reviewing all pages in Sana (both front-end as Sana Admin). The My Account area also deserves improvement, especially the search functionality. We will definitely take this feedback into account when we will redesign this part of Sana. Please stay tuned with our Roadmap Portal (https://roadmap.sana-commerce.com/).

  6. Managing several contact forms

    Currently SANA does provide only one contact form and its URL is preset. It would be nice to be able to manage several contact forms whereas people want to contact your customer service or a given service within the company. You could also add/remove fields to get more information about the sender before contacting him back and route the message to a different recipient.
    You don't have either an history of the message transmitted, in order to check the relevance of your contact form.

    39 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are currently working on re-building our front-end based on the newest technology (React). You can find more information on this on our Roadmap Portal (https://roadmap.sana-commerce.com). We might introduce a new feature like this in our new front-end, but this is still uncertain.

    For the time being, you could consider using the Code Content Element and embed a form from Google Forms / TypeForm. This will already provide a good solution for most cases.

    You can find a useful tutorial on our Sana Help:

    https://help.sana-commerce.com/sana-commerce-93/user_guide/web-pages/custom-forms

  7. Integrate Item Cross Reference numbers with Sana

    Our industrial customers are buying everything from us through their own procurement systems. They have their own Item Numbers for all Items. We have linked the customers Item Numbers with ours Item Numers using Item Cross Reference Entries in NAV. It would be great if this numbers got synced with Sana so our customers can search for they own item numbers and find the items they are looking for. Item Cross Reference numbers should also be visible in the Customer Assortment lists, and customer should be able to tag Item with their own numbers for example in the Check Out…

    37 votes
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    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add your refrence no. as a search option in order history

    I would be nice if the field "your refrence no." is an extra search option in order history. The refrence no. can be filled making an order in the shop.

    34 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are planning to redesign the My Account pages entirely including it’s search functionality there. We acknowledge that the search options could be improved here. We don’t have an ETA yet for these updates, but please follow roadmap.sana-commerce.com for the latest updates.

  9. Click & Collect

    A shopping facility whereby a customer can buy or order goods from a store's website and collect them from a local branch.

    It would be great to be able to offer a click & collect option, so the user can select from a list which store to collect the item/s from. Obviously, stock at that location would need to be considered, so if the item is out of stock at the customer's specified location, click & collect cannot be used. Also, include the ability for the user to specify their 'local' store/location. For a good example of click and collect,…

    32 votes
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    under investigation  ·  3 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  10. Extend Sana Admin search functionality to include Sana Help (and Sana University) articles

    Extend Sana Admin search functionality to include articles from Sana Help and Sana University in search suggestions regarding current Sana setup.

    For example when customer search for "Discount" top suggestions should be link(s) for "Discount" in Sana Admin and at the bottom should be suggestions with link(s) to Sana Help or Sana University with respect of current Sana setup.
    So, if customer has configured NAV ERP connection, customer do not need link(s) to Help Sana with AX, GP, SAP articles, but only NAV.

    This will dramatically improve Sana Admin user experience.

    31 votes
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    3 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] This is a very good idea. We are currently investigating an improved version of our Sana Help (we call this project Community 2.0). As part of this project, the entire Sana Help functionality will be improved. Step 2 will be a smart integration with our Sana Admin panel to improve our customer experience for daily operations. Thank you for the feedback!

  11. Add possibility to add a comment to each shopping basket item

    Add possibility to add a comment to each shopping basket line item. This is requested a lot and came up again during a training with partners.

    30 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Scan Barcode to Basket

    many customers whishes a functionality where they can order items in a fast way by scanning the barcodes from the items in their warehouse or stores.

    a great feature would be a scanning addon for the webshop.

    28 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are currently working on building a so-called “Front-end API”. For the technical people: we are implementing ReactJS as our new frontend framework. We expect to release this by the end of 2019. Having a frontend API is crucial for our first steps towards a Progressive Web App (PWA). With this PWA, we might also include a barcode scanner.

  13. Add product video to product display page

    As a shop owner, I would like to add product videos to my product display pages to get my point across a lot better than uploading a set of images. I believe this will help rev up engagement and subtly nudge prospects towards the next stage of the buying cycle.

    Also, studies have shown product videos will increase Conversion rate, Conversion rate for people that have watched videos etc., Time on page, Events (clicks on extra images, plays of videos etc), Goals (based on events that track usage) and Revenue per visit.

    26 votes
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    3 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are now working on a big project called Design 2.0. In the scope of this project, we are also working on redesigning all pages and the design flexibility. This project will be released in portions. It might very well that we will improve the Product Detail Page with the functionality to use product videos in the display carousel.

  14. Filter (with facets) products based upon price ranges

    As a customer i would like to filter (with facets) products based upon price ranges, from price X till price Y.

    26 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We have this feature on our radar, but it’s still a difficult topic to tackle. The reason for that is that pricing is in most cases customer specific (the way how we get them from the ERP at least). Those prices are in Sana always loaded real-time. If you want to use them for a slider, they have to be indexed for performance reasons (which means that they cannot be real-time). We have implemented this approach a few times as a customization with some limitations, but it’s a tough cookie to crack if we want to build this into the standard product. We will continue our investigation on this topic.

  15. Show prices

    If a (b2b) customer is logged in to the shop, he/she should be able to choose, which prices are shown.

    Dealers often have their customers standing beside the desk with the eyes right on the computer. The dealers do not want the customer to see the net prices or discount on the gross prices.

    There could be the following options:
    - Show gross price with discount
    - Show net price
    - Show gross price

    23 votes
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    2 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thanks for these comments! In Sana 9.3.0, it’s possible to configure how prices are shown. This applies to the entire web store, and not on customer level. If we understand you correctly, you are looking for a configuration so that the shop account owner itself can change this setting as well, right?

    For completeness’ sake: you can find more information on our Sana Help under the paragraph “Price presentation”:

    https://help.sana-commerce.com/sana-commerce-93/user_guide/setup/products

  16. Improve Mailchimp add-on

    Currently the way the Mailchimp add-on is made doesn't enable a proper use of automation capabilities in Mailchimp.
    In order to use Mailchimp ecommerce automation, SANA should use the ecommerce API provided.
    That would enable any SANA website to automatically :
    - Notify best customers with rewards
    - Thank 1st time customers
    - Win back customers that are not coming back
    - Easily retarget abandoned carts
    Additionally, it should be able to handle several customer segments when syncing, so you have the same customer segments in SANA and in MailChimp.

    22 votes
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    under investigation  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. more options for "Availability depends on stock" function

    More options are needed for "Availability depends on stock" function. The option should be added to product sets, product lists and maybe idividual items.
    My Reasoning: I have a bunch of items lying around in my warehouse that I want to get rid of, therefore I would like to list them on the web store.
    The problem is that I also want to dropship a bunch of items that I don’t have in my warehouse.
    Current functionality will have me choose either or of the above. We need more flexibility

    20 votes
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    4 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  18. Use a front-end framework

    Using a third-party modular front-end framework (e.g. http://foundation.zurb.com/) would provide design pack developers with a well documented and easily expandable system. The current system's functionality is restricted to the default design pack's use case. It's not modular; overwriting store.css in a custom design pack basically overwrites all styles; it's not possible to overwrite just a single component. It's badly structured; styles are spread over store.css and z-mobile.css. It's confusing; z-mobile.css contains styles for mobile but also desktop and tablet (this was fixed in Sana v9.2.0 though). Using a third-party framework would fix all this. These are generally well documented,…

    20 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are currently implementing ReactJS as our front-end framework. We expect to have a full re-implementation of our front-end by the end of 2019. We are spending a significant portion of our development capacity to this project.

    It’s a big and ambitious project, but we are confident that it will add a lot of value in terms of stability and performance. I recommend you following our Roadmap Portal (roadmap.sana-commerce.com) for the latest updates.

  19. Add standard fields for HTML id and class attributes to every content block

    Setting an HTML ID or class definition on specific content blocks would allow different styling for these specific content blocks. These properties should be added to the ContentBlockBase class so that they are available on all types of content blocks.

    18 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  20. Make the exploded view page functionality (cf. northkiteboarding) available as an add-on

    Example: https://shop.northkiteboarding.com/en-gb/spareparts_kites/spareparts_rebel2018

    This would suit a lot of our customers with B2B or B2C spare parts webshops, who are struggling with how to clearly show spare parts of a BOM article, being able to go the spare part product page to order it by clicking on an area of an an exploded view image.

    16 votes
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    under investigation  ·  0 comments  ·  SDK Development  ·  Flag idea as inappropriate…  ·  Admin →
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