Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Import/Export functionality in Sana admin

    Required import/export functionality in Sana admin for entire content (product pages, flexi pages, etc.) or parts of content (with option to select items to import and export).

    This will help to move content between different environments or efficiently work with 3rd parties (for example with content translation agencies).

    91 votes
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    3 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  2. Content search functioanlity

    Sana already have a search product functionality, but miss another part which dramatically will improve user experience - this is the content search.

    So, Sana should have a content search functionality that customers may search over product pages, flexi pages, news and faq content.

    85 votes
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    2 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  3. Register and login with Google, Facebook, PayPal etc.

    This would lower the threshold for new users to create an account and make it easier for existing users to sign in thus speeding up the checkout.

    70 votes
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    4 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  4. End of out of stock message

    If a product is temporarly out of stock, it would nice for the user to have an option to be alerted when the item is available again.
    From the given product page, he would just have to click on a button "alert me when available" and to give his email address (or to sign in if he already has an account).
    When the product is back for sale, an email would be automagically sent to him.

    66 votes
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    3 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  5. Show Stock From Multiple Warehouses and also allow ordering from different warehouses

    In standard Sana, there are only two configurations possible for how stock can be retrieved.
    1. One single warehouse for the whole shop
    2. Stock retrieved from the default location recorded against the customer record in ERP

    However, it would be nicer if we had the below features.


    1. Allow the web shop owner to choose whether he wants to display stocks for the same product in different warehouses.

    2. Allow the ERP admin to choose which warehouses he wants to use for the web shop (visible in web shop type of functionality).

    3. Allow a configuration whether to show a consolidated total…
    63 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  6. Delivery time per item (on stock/not on stock)

    If an item is not on stock, it is important for us to tell the customer until when it can be delivered near the "not on stock"/"on stock" message.
    In Business Central for example, each item has a 'Lead Time Calculation' and a 'Safety Lead Time'. Both values together plus the standard delivery time will represent the possible delivery time for items not on stock.

    50 votes
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    3 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  7. Scan Barcode to Basket

    many customers whishes a functionality where they can order items in a fast way by scanning the barcodes from the items in their warehouse or stores.

    a great feature would be a scanning addon for the webshop.

    48 votes
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    4 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  8. Show prices

    If a (b2b) customer is logged in to the shop, he/she should be able to choose, which prices are shown.

    Dealers often have their customers standing beside the desk with the eyes right on the computer. The dealers do not want the customer to see the net prices or discount on the gross prices.

    There could be the following options:
    - Show gross price with discount
    - Show net price
    - Show gross price

    47 votes
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    4 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add your refrence no. as a search option in order history

    I would be nice if the field "your refrence no." is an extra search option in order history. The refrence no. can be filled making an order in the shop.

    46 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  10. Managing several contact forms

    Currently SANA does provide only one contact form and its URL is preset. It would be nice to be able to manage several contact forms whereas people want to contact your customer service or a given service within the company. You could also add/remove fields to get more information about the sender before contacting him back and route the message to a different recipient.
    You don't have either an history of the message transmitted, in order to check the relevance of your contact form.

    42 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  11. PreOrder in addition to InStock and OutOfStock

    If Items are OutOfStock but orderable, they should be considered as PreOrder and not as OutOfStock, since Google removes ads in Google Shopping if the Item is marked as OutOfStock.

    39 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  12. Extend Sana Admin search functionality to include Sana Help (and Sana University) articles

    Extend Sana Admin search functionality to include articles from Sana Help and Sana University in search suggestions regarding current Sana setup.

    For example when customer search for "Discount" top suggestions should be link(s) for "Discount" in Sana Admin and at the bottom should be suggestions with link(s) to Sana Help or Sana University with respect of current Sana setup.
    So, if customer has configured NAV ERP connection, customer do not need link(s) to Help Sana with AX, GP, SAP articles, but only NAV.

    This will dramatically improve Sana Admin user experience.

    37 votes
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    3 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add possibility to add a comment to each shopping basket item

    Add possibility to add a comment to each shopping basket line item. This is requested a lot and came up again during a training with partners.

    34 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add product video to product display page

    As a shop owner, I would like to add product videos to my product display pages to get my point across a lot better than uploading a set of images. I believe this will help rev up engagement and subtly nudge prospects towards the next stage of the buying cycle.

    Also, studies have shown product videos will increase Conversion rate, Conversion rate for people that have watched videos etc., Time on page, Events (clicks on extra images, plays of videos etc), Goals (based on events that track usage) and Revenue per visit.

    33 votes
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    3 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add order list capability (personalized product list)

    Our customers would really be helped with an order list (personalized and customizable product list) functionality, in which the can manually store items they order frequently and from which they can send in their orders.

    The order templates don't work for this purpose, because our customers do not place the exact same order multiple times, so it's a hassle to have to delete all unwanted products. They buy a certain assortment of products from us, but their weekly order changes based on their sales (sometimes only 3 products out of an assortment of 100).

    The suggestions page works great, but…

    33 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  16. Filter (with facets) products based upon price ranges

    As a customer i would like to filter (with facets) products based upon price ranges, from price X till price Y.

    31 votes
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    7 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  17. 30 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
    Sana Commerce responded

    [SANA PRODUCT] This is known feedback indeed, and we know that adding more flexibility for configuring the Product Sets is desired. Although this is not our highest priority for now, it’s good to have this on our radar. Thank you for sharing your feedback!

  18. Validate ZIP code and country

    The ZIP codes from a city should be validated by the ERP. The transport cost often depends on country but currently, SANA allows any ZIP code and country combination. So I have had B2C scenario's where customers selected the wrong country and payed less transport costs due to this.

    1) Option to set the field zip code in SANA admin as drop down instead of text for customer registration & profile fields.

    2) If this set like this in SANA, customers can only select ZIP codes based on the ZIP code table of the ERP. In this case the list…

    25 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  19. Notification when a customer registers a new account ('BCC' e-mail addresses)

    It would be very useful to get notified when a new customer registers an account on the webshop. Currently it's possible to get BCC emails when a customer places an order or a quote. This should also apply for customer registration.

    25 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add the ability for customers to filter/sort/search in their suggested product page.

    This is a feature our customers (B2B) are asking for a lot. It would help them to re-buy previously bought products. Order lists don't work because their orders are not exactly the same each time.

    24 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
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