I would be nice if the field "your refrence no." is an extra search option in order history. The refrence no. can be filled making an order in the shop.31 votes
[SANA PRODUCT] We are planning to redesign the My Account pages entirely including it’s search functionality there. We acknowledge that the search options could be improved here. We don’t have an ETA yet for these updates, but please follow roadmap.sana-commerce.com for the latest updates.
When customers order on a tablet and are in the basket they will click by accident on the empty basket. And then the basket is cleared without a question. It would be better if the empty basket button is in another place (not above the next step button) and if there is a question “are you sure you want to delete all items?”1 vote
[SANA PRODUCT] We have heard this feedback more often. That’s why we have hired a Product Owner UX recently, who will work on the entire redesign of our front-end and Sana Admin. This specific idea is indeed on his list. We will first continue with renewing our Front-end Framework (ReactJS). We expect to provide a much smoother user experience in the future and we will definitely tackle this topic.
More platform are using "Product comparison", for example "sitecore". They are using it as a tool for guiding customers and helping customers choose the product that best fits their needs. In Sana the comparison can be made on the specifications and can be used as part of an omnichannel strategy.18 votes
[SANA PRODUCT] We are working on a product comparison feature. It’s on our roadmap, and we might have this feature in our product by the end of ’19 based on our current priorities.
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