Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Recipient e-mail addresses in order confirmation e-mail

    When a B2B customer (person with shop account) makes an online order they receive a confirmation e-mail.

    Unfortunately, the same confirmation e-mail goes to their general company's e-mail address, as well, because in the DynamicsNAV the person (contact) is connected to a company (customer). So, sometimes, we receive e-mails from the company wondering about the purchase; this is true especially for companies with many departments and employees.

    We have tried to create a new shop account using, in the field "Account ID", the "Contact number" (person's number within the company) instead of the "Customer number" (company's number). But still the…

    1 vote
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    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thank you for this feedback. You are right that order confirmations are also sent to the email address on the customer card (sometimes the general company email address). We investigated this topic further based on customer feedback and decided to skip this email address. It will be removed in the first release after Sana 9.3.4.

  2. Translations in the shop

    Editing URLs or HTML texts in different languages is very time-consuming. After saving, you are always redirected back to the overview. It should be simplified.

    1 vote
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  3. Customer Support (admin) being able to log in as customer with one click.

    When troubleshooting with an online customer, training an online customer, or trying to recreate a customer scenario, under the Shop Accounts Admin page there should a button next to the EDIT button that says "log in as customer".

    That would allow customer support to not have to ask the customer their password, or search the 1000's of user accounts to try to "represent the customer" when sometimes the caller is new, a secondary order-er, and doesn't always know the email of the account or even the parent company name. They just want help and want help quickly.

    Clicking on the…

    4 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  4. Update/Improve Text Editor

    Update the CK Editor to include more formatting options--in particular support for text color and highlighting, and table creation.

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Use a front-end framework

    Using a third-party modular front-end framework (e.g. http://foundation.zurb.com/) would provide design pack developers with a well documented and easily expandable system. The current system's functionality is restricted to the default design pack's use case. It's not modular; overwriting store.css in a custom design pack basically overwrites all styles; it's not possible to overwrite just a single component. It's badly structured; styles are spread over store.css and z-mobile.css. It's confusing; z-mobile.css contains styles for mobile but also desktop and tablet (this was fixed in Sana v9.2.0 though). Using a third-party framework would fix all this. These are generally well documented,…

    20 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are currently implementing ReactJS as our front-end framework. We expect to have a full re-implementation of our front-end by the end of 2019. We are spending a significant portion of our development capacity to this project.

    It’s a big and ambitious project, but we are confident that it will add a lot of value in terms of stability and performance. I recommend you following our Roadmap Portal (roadmap.sana-commerce.com) for the latest updates.

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