Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Show Stock From Multiple Warehouses and also allow ordering from different warehouses

    In standard Sana, there are only two configurations possible for how stock can be retrieved.
    1. One single warehouse for the whole shop
    2. Stock retrieved from the default location recorded against the customer record in ERP

    However, it would be nicer if we had the below features.


    1. Allow the web shop owner to choose whether he wants to display stocks for the same product in different warehouses.

    2. Allow the ERP admin to choose which warehouses he wants to use for the web shop (visible in web shop type of functionality).

    3. Allow a configuration whether to show a consolidated total…
    23 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] This is a great idea, and definitely on our radar. The challenge here is that it differs from ERP to ERP how we deal with these scenarios. We have customized this feature a couple of times, and might productize it at some point, but most likely not in the upcoming months due to other priorities.

  2. 1 image for different items in NAV - possible or not ?

    Is it yet possible to use 1 image for multiple items of the same type but different dimensions ? Now we need to use 1 image per item (although they look the same) which blows our database out of proportions.

    Thank you.
    David

    23 votes
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    2 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thanks David, this is an interesting request. Typically most our customers require a different image per item. However, there could be more customers with a similar scenario, I will leave this feature on the feedback channel and monitor the number of votes. Should it be prioritized in the future I will reach out to you and the voter to validate the direction. Thanks for your feedback!

  3. Visitors segmentation according to website's language

    It would be very handy if we could create segments to hide or show content according to the language that the visitor selects on the website.
    That is, before they log in, otherwise we can use one of the [Customer] fields.

    99% of the time, the visitor that chooses a language is located in the related country. We have content that is not relevant to people in specific countries because we don't sell some products there. But we are forced to translate the content (otherwise the blocks will take the primary language) and to write a note that it is…

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Hi, thank you for the feedback! We are now working on our new CMS in Sana, and discussed your feedback idea. One of the questions we had is the behavior what you would like to happen if no translation is available? Could you please let us know what should happen in your view?

  4. Show prices

    If a (b2b) customer is logged in to the shop, he/she should be able to choose, which prices are shown.

    Dealers often have their customers standing beside the desk with the eyes right on the computer. The dealers do not want the customer to see the net prices or discount on the gross prices.

    There could be the following options:
    - Show gross price with discount
    - Show net price
    - Show gross price

    25 votes
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    2 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thanks for these comments! In Sana 9.3.0, it’s possible to configure how prices are shown. This applies to the entire web store, and not on customer level. If we understand you correctly, you are looking for a configuration so that the shop account owner itself can change this setting as well, right?

    For completeness’ sake: you can find more information on our Sana Help under the paragraph “Price presentation”:

    https://help.sana-commerce.com/sana-commerce-93/user_guide/setup/products

  5. google shopping xml feed

    XML Feed for Google Shopping.

    We would like to have a dynamic XML feed that we can send to google shopping. Each product record should have a field to enable/ disable it on the product feed.

    7 votes
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    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thank you for sharing this feedback! We have heard this idea more often. For the time being, you could consider using a third-party market place service, such as ChannelEngine or Channeable. They offer all kind of integrations, including data enhancement of the shopping data.

  6. Provide a Microsoft Flow connector into the webshop admin - particularly account admin

    Implement a Microsoft Flow connector for Sana Admin. This could be used for several things but my idea is to use it principally for account managment. Flows can now be triggered directly from inside D365 business apps such as Business Central. Thus when a new Customer account is being set up in Business Central and all is correctly configured, a flow is triggered and the account is set up in Sana Admin without the user having to leave Business Central. Sana now has the ability to automatically send out the "Welcome to the webshop" message and this would be triggered…

    14 votes
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    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thank you for the idea Nicholas. Could you please add some more concrete ideas of flows that you would like to build?

    If a new customer is created in the ERP, a flow could be triggered based on that event, right? I am curious to what extent this is not sufficient and what you exactly miss.

  7. Validate ZIP code and country

    The ZIP codes from a city should be validated by the ERP. The transport cost often depends on country but currently, SANA allows any ZIP code and country combination. So I have had B2C scenario's where customers selected the wrong country and payed less transport costs due to this.

    1) Option to set the field zip code in SANA admin as drop down instead of text for customer registration & profile fields.

    2) If this set like this in SANA, customers can only select ZIP codes based on the ZIP code table of the ERP. In this case the list…

    12 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We have this feedback on our radar. The challenge here is that we sell Sana globally, and each country has it’s own taxonomy / rules for zip codes and cities. There are multiple third-party companies that are specialized in validating this information. Some of our customers customize Sana and implement this validation there. To what extent can ZIP code validation be done on the ERP side in your experience?

  8. Language support for attachments

    Currently the inRiver connector does not support languages for product attachments (mapped to the SANAPRODUCTATTACHMENTSRELATIONS setting in inRiver).

    It should work in the same way as with the standard ERP integration or Perfion add-on, that only the attachments are presented in the language the customer has chosen in the webstore.

    6 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We looked into this issue, and it seems that we don’t support language specific attachments for our ERPs for product attachments (only for sales document attachments). We indeed support language specific attachments in our PIM systems. The development team will look into this scenario.

  9. Metatags are not auto populated through a field in SAP as manually filling metatags for every product is very time consuming

    Metatags are not auto populated through a field in SAP B1, as manually filling metatags for every product is very time consuming. There should be an option to upload metatags through CSV based on product code. We have also talked to few of other SANA users and they also have same issues.

    3 votes
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    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] The meta description fields are auto populated based on the Product Description. It’s also possible to override this auto populating when manually adding a Meta Description under the Advanced Tab while editing a product in Sana Admin. If that’s not working for you properly, please contact your Service Consultant.

    Which fields from SAP B1 would you like to populate as the Meta Description?

  10. Extend Sana Admin search functionality to include Sana Help (and Sana University) articles

    Extend Sana Admin search functionality to include articles from Sana Help and Sana University in search suggestions regarding current Sana setup.

    For example when customer search for "Discount" top suggestions should be link(s) for "Discount" in Sana Admin and at the bottom should be suggestions with link(s) to Sana Help or Sana University with respect of current Sana setup.
    So, if customer has configured NAV ERP connection, customer do not need link(s) to Help Sana with AX, GP, SAP articles, but only NAV.

    This will dramatically improve Sana Admin user experience.

    31 votes
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    3 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] This is a very good idea. We are currently investigating an improved version of our Sana Help (we call this project Community 2.0). As part of this project, the entire Sana Help functionality will be improved. Step 2 will be a smart integration with our Sana Admin panel to improve our customer experience for daily operations. Thank you for the feedback!

  11. Item search in order history

    To be able to search for items in the history of orders/invoices/quotes in my account.

    43 votes
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    1 comment  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are currently rebuilding our front-end and Sana Admin based on ReactJS. This will bring huge performance improvements. Simultaneously, we also have our UX experts reviewing all pages in Sana (both front-end as Sana Admin). The My Account area also deserves improvement, especially the search functionality. We will definitely take this feedback into account when we will redesign this part of Sana. Please stay tuned with our Roadmap Portal (https://roadmap.sana-commerce.com/).

  12. Scan Barcode to Basket

    many customers whishes a functionality where they can order items in a fast way by scanning the barcodes from the items in their warehouse or stores.

    a great feature would be a scanning addon for the webshop.

    31 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are currently working on building a so-called “Front-end API”. For the technical people: we are implementing ReactJS as our new frontend framework. We expect to release this by the end of 2019. Having a frontend API is crucial for our first steps towards a Progressive Web App (PWA). With this PWA, we might also include a barcode scanner.

  13. mdo

    For the maintenance of the customer assortment in NAV, it would be great if you can add an item mark in the assortment. Because the item category and product group are not specific enough and the item no. is to specific, it cost al lot of time if you maintain this on the item no. level. If you use an item mark the maintenance is more flexible.
    It would also be better if the assortment at the customer level can be setup based on the countries/ regions code.

    8 votes
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    1 comment  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  14. Draft page content when session expires

    In Sana 9.3 you introduced login session expiration, so if a Sana Admin is inactive for 20 minutes or more the session will be signed out. One big issue with this is that if you spend 20 minutes or more editing a web page and then save your content you are automatically signed out and the content is lost. This can not be intended and I will category it as a bug, so that you will not be signed out in this scenario.

    Also, sometimes you are editing pages, then for some reason you will be inactive for 20 minutes…

    13 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thank you for the feedback! We are now working on an improved Sana CMS / text editor which we call the “Visual Designer”. We will take this feedback into account when developing it. We expect to release a first (beta) version of this fancy editor by the end of ’19. Stay tuned!

  15. Add product video to product display page

    As a shop owner, I would like to add product videos to my product display pages to get my point across a lot better than uploading a set of images. I believe this will help rev up engagement and subtly nudge prospects towards the next stage of the buying cycle.

    Also, studies have shown product videos will increase Conversion rate, Conversion rate for people that have watched videos etc., Time on page, Events (clicks on extra images, plays of videos etc), Goals (based on events that track usage) and Revenue per visit.

    29 votes
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    3 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are now working on a big project called Design 2.0. In the scope of this project, we are also working on redesigning all pages and the design flexibility. This project will be released in portions. It might very well that we will improve the Product Detail Page with the functionality to use product videos in the display carousel.

  16. Expand capabilities of Customer Assortment List

    Add support for creating expressions similar to the Data Validation rules for setting up the Customer Assortment list, or add Customer Segments to the Sales Type filter list. We have item restrictions that are not always able to be captured by the current capabilities but which are not possible to manage manually.

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thank you for the suggestion. We have recently added functionality (in Microsoft ERPs) to increase the possibilities of the item configuration, to include item fields and attributes as well as individual items and groups.

    We will look into the expression and customer field suggestions. Thanks for the feedback!

  17. Content search functioanlity

    Sana already have a search product functionality, but miss another part which dramatically will improve user experience - this is the content search.

    So, Sana should have a content search functionality that customers may search over product pages, flexi pages, news and faq content.

    76 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] This is a very good idea. We are investigating how we can improve our search engine. Expanding the search functionality with covering content (flexi-pages and potentially also documents), but also a smarter engine are definitely part of this search engine 2.0. This investigation is currently ongoing.

  18. Import/Export functionality in Sana admin

    Required import/export functionality in Sana admin for entire content (product pages, flexi pages, etc.) or parts of content (with option to select items to import and export).

    This will help to move content between different environments or efficiently work with 3rd parties (for example with content translation agencies).

    79 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Turn the shop in Maintenance mode

    It would be nice if you can make a setting to turn the shop in maintaince mode, so at the shop site you only see one page that the shop is underconstuction.

    9 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are in the last stage of our investigation a new toggle in Sana Admin so that the shop owner itself can put the shop in maintenance mode. This feature could also be used during the pre-live time. A specific message will appear on the front-end to inform the web store visitors (Sana text). If we have a final release date, we will update you.

  20. Content Element Library

    Allow content blocks to be saved to a library for future use, or for easy insertion into another page. For example, a holiday sale graphic or a promotional video that applies to many items could be quickly reused or inserted into a new page.

    4 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Great idea! The focus for Sana Product for 2019 will be design. Under this “theme” we are going to improve Sana in various ways. One of the ideas that we are now implementing is a Visual Composer. Re-usable content, such as a holiday banner that a shop owner wants to re-use in various places, is definitely one of the things that will be part of this big journey.

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