The default selection of cheapest is often not the most suitable. Customers see a box checked and continue, adding to post-order telephone calls and customer service time.
Having an option to set the default would be more suitable

Where product descriptions exist, there is no option to import a (for example) CSV file with the descriptions. When such descriptions are created Extended Text from Dynamics Nav will not be available in Sana.

Our sales representatives have a lot of oral agreements with sertain customers. A lot of those involve free products when you buy a sertain amount of a specific product. That is why I like to see a feature in the 'discount codes' section where I can make a 5+1 free offer or a 10+1 on sertain products.

Extend Sana Admin so that any changes made by admin staff are logged in a change log table. A number of times customers have asked if it's possible to see what has changed, and this would also help with troubleshooting any issues that may have arisen due to config changes etc. Also, if changes are made on UAT prior to going Live, the customer to refer back to what has been changed in order to implement the same change on the Live system. Would have thought it should be fairly straight forward to implement.

All system page URL's in Sana should be editable. The contact-us and basket URL for example are not editable.

If a (b2b) customer is logged in to the shop, he/she should be able to choose, which prices are shown.

Dealers often have their customers standing beside the desk with the eyes right on the computer. The dealers do not want the customer to see the net prices or discount on the gross prices.

There could be the following options:
- Show gross price with discount
- Show net price
- Show gross price

We have a customer that have 3 beta webstores and 3 live webstores. They want to have one-to-one settings in their test before it goes to live. Every time they do a change they must do exactly the same settings in live or other webstores (they are on Sana SAAS). It would be nice to have an option (as a user or via Sana) to copy such webstores.

Frequently we would like to change the size or styling of a system text string, or include a link, etc. Many of these texts do not respond to styling even when input in the editor's code view.

Sana backend: in shop accounts extend search function on organisation names, roles and locations for better maintenance.

It will be easy if we have an option to download the log directly without having to view the log from Sana admin. Sometimes as partners or 3rd parties need to access logs, a direct download button would be really helpful.

Admin default language for content translations should match with the default language for front end set at Admin

Possibility to provide guests/B2C customers a unique discount code to buy a specific product(s) with a certain discount/price. This code should only be used one time and then expires.

Redeem codes as it is implemented in Sana Saas do not answer to this desire and is no watertight solution to offer a discount to a specific group selected persons.

More options are needed for "Availability depends on stock" function. The option should be added to product sets, product lists and maybe idividual items.
My Reasoning: I have a bunch of items lying around in my warehouse that I want to get rid of, therefore I would like to list them on the web store.
The problem is that I also want to dropship a bunch of items that I don’t have in my warehouse.
Current functionality will have me choose either or of the above. We need more flexibility

Many of our customers own multiple businesses, restaurants, or chain accounts. They should be able to log in with one email and select the customer number (Customer ID) that they want to order for. Many time sthese are all separate bill-to's. Right now we can have one email associated to one customer account (or ship-to group). We have chef's at commissaries ordering for six locations (different customer id's) and i have to have them setup six gmail accounts to access.

Metatags are not auto populated through a field in SAP B1, as manually filling metatags for every product is very time consuming. There should be an option to upload metatags through CSV based on product code. We have also talked to few of other SANA users and they also have same issues.

Extend Sana Admin search functionality to include articles from Sana Help and Sana University in search suggestions regarding current Sana setup.

For example when customer search for "Discount" top suggestions should be link(s) for "Discount" in Sana Admin and at the bottom should be suggestions with link(s) to Sana Help or Sana University with respect of current Sana setup.
So, if customer has configured NAV ERP connection, customer do not need link(s) to Help Sana with AX, GP, SAP articles, but only NAV.

This will dramatically improve Sana Admin user experience.