Feature Requests & Ideas

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  1. Force password change

    When we create new shop accounts we create them manually with a random and then send sign in information to customer by email. Having passwords in emails is bad security wise, and we always encourage our customers to change password after their first sign in. But we have no control about who is actually doing it.

    It would be great if we on the Shop Account page could have some "Force to change password at next sign in" field, forcing the customer to actually change their password.

    This would make eCommerce so much safer for Sana users.

    11 votes
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      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Add your refrence no. as a search option in order history

      I would be nice if the field "your refrence no." is an extra search option in order history. The refrence no. can be filled making an order in the shop.

      14 votes
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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Scan Barcode to Basket

        many customers whishes a functionality where they can order items in a fast way by scanning the barcodes from the items in their warehouse or stores.

        a great feature would be a scanning addon for the webshop.

        17 votes
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          2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • Add possibility to add a comment to each shopping basket item

          Add possibility to add a comment to each shopping basket line item. This is requested a lot and came up again during a training with partners.

          14 votes
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Turn the shop in Maintenance mode

            It would be nice if you can make a setting to turn the shop in maintaince mode, so at the shop site you only see one page that the shop is underconstuction.

            9 votes
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • Content search functioanlity

              Sana already have a search product functionality, but miss another part which dramatically will improve user experience - this is the content search.

              So, Sana should have a content search functionality that customers may search over product pages, flexi pages, news and faq content.

              60 votes
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                1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                [SANA PRODUCT] This is a very good idea. We are investigating how we can improve our search engine. Expanding the search functionality with covering content (flexi-pages and potentially also documents), but also a smarter engine are definitely part of this search engine 2.0. This investigation is currently ongoing.

              • Import/Export functionality in Sana admin

                Required import/export functionality in Sana admin for entire content (product pages, flexi pages, etc.) or parts of content (with option to select items to import and export).

                This will help to move content between different environments or efficiently work with 3rd parties (for example with content translation agencies).

                61 votes
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                  under investigation  ·  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • End of out of stock message

                  If a product is temporarly out of stock, it would nice for the user to have an option to be alerted when the item is available again.
                  From the given product page, he would just have to click on a button "alert me when available" and to give his email address (or to sign in if he already has an account).
                  When the product is back for sale, an email would be automagically sent to him.

                  36 votes
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                    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • Expand capabilities of Customer Assortment List

                    Add support for creating expressions similar to the Data Validation rules for setting up the Customer Assortment list, or add Customer Segments to the Sales Type filter list. We have item restrictions that are not always able to be captured by the current capabilities but which are not possible to manage manually.

                    3 votes
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • Update/Improve Text Editor

                      Update the CK Editor to include more formatting options--in particular support for text color and highlighting, and table creation.

                      3 votes
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                        [SANA PRODUCT] Good idea! The focus for Sana Product for 2019 will be design. Under this “theme” we are going to improve Sana’s CMS flexibility in various ways.
                        One of the ideas that we are now implementing is a Visual Composer. Stay tuned!

                      • Different default unit for B2B/B2C (Pcs. vs. Box)

                        As of right now, there's only one default unit of measure when buying through Sana.

                        For B2C customers it only makes sense that they buy individual pieces. But for B2B costumers I would love to see them presented with the option of buying a full box as default, without having to change the settings for end consumer as well.

                        This would make the platform more friendly towards being able to handle both B2B and B2C well.

                        Frederik

                        3 votes
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • GLS integration

                          GLS is a very popular shipping provider in the Nordic contries and they offer very affordable delivery in all of Europe.

                          GLS is espeacially popular for B2C costumers as they are cheap and can deliver to parcelshops.

                          An integration with GLS and their parcelshop system would be a big step towards a more B2C friendly platform.

                          Frederik

                          3 votes
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                            [SANA PRODUCT] Thanks for this feedback. At this moment, we are developing standard integrations with both Consignor and Transsmart. These shipping providers supports both standard delivery and pick-up locations – also GLS. This gives our customers the flexibility in changing and adding shipping providers in Sana, without touching any APIs. And with offering more delivery options, shop visitors will have the freedom to select the fastest, cheapest or their preferred carrier.

                          • GLS integration

                            GLS is a really popular shipping service in the Nordic contries and they offer very affordable prices for delivery in Europe.

                            They also offer delivery to parcelshops, making the service even more popular with B2C customers.

                            It would be a great step towards a more B2C friendly platform to have this integrated into to the shipping settings.

                            Frederik

                            1 vote
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                              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • Ship-to Address

                              Limit the selection of ship-to address from address book and limit the ability to enter a different address per shop account.

                              2 votes
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                                1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Product comparison

                                More platform are using "Product comparison", for example "sitecore". They are using it as a tool for guiding customers and helping customers choose the product that best fits their needs. In Sana the comparison can be made on the specifications and can be used as part of an omnichannel strategy.

                                15 votes
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                                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • basket upsell for related products

                                  when going through the basket/checkout pages, suggest products related to the basket contents. E.g. a carousel of related items (of type X - e.g. upsell items) for products in the basket

                                  6 votes
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                                    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Managing several contact forms

                                    Currently SANA does provide only one contact form and its URL is preset. It would be nice to be able to manage several contact forms whereas people want to contact your customer service or a given service within the company. You could also add/remove fields to get more information about the sender before contacting him back and route the message to a different recipient.
                                    You don't have either an history of the message transmitted, in order to check the relevance of your contact form.

                                    32 votes
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                                      1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Filter (with facets) products based upon price ranges

                                      As a customer i would like to filter (with facets) products based upon price ranges, from price X till price Y.

                                      20 votes
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                                        under investigation  ·  4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Extend functionality ZIP code

                                        You can configure in NAV when a customer filled in a incorrect ZIP code during online customer registration, that a error will be shown on the webshop

                                        It would be nice when a customer fills in his ZIP code and housnumber, that automatically the street and place will be filled in.

                                        4 votes
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                                          1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Registration confirmation email

                                          In B2C scenario when a new customer register to the shop will be nice to have a registration confirmation email to be sure that the used email is a valid one

                                          6 votes
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                                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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