Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Magic Link

    Please don't rely on OTP logins from external services and keep on allowing passwords for logins on any of your sites.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Sana Help/Community/University  ·  Flag idea as inappropriate…  ·  Admin →
  2. Customer Assortment functionality for Guest Checkout or New customers

    One of our customers is looking into preventing certain products being available to buy from customers in the EU. This would normally be achieved by Customer Assortment. However this only works if the customer has registered and is logged into the site.

    They have a Guest Checkout functionality. Along with new or not logged in customers, can the Customer Assortment take this into account - if not, can that be a future enhancement to the system?

    The Template Customer has a default country code GB which would allow users in the EU to add items to the basket because they…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  3. CXML and OCI web catalogue capabilities

    Out of the box CXML and OCI web catalogue capabilities would be great for your B2B clients who work with large organisations. Many large organisations want suppliers who can offer web catalogues that integrate/operate as part of their existing ERP/procurement systems allowing the end customer to leverage their own business/approval logic, while still having the web catalogue shopping experience.

    15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Split a item attribute into multiple attributes with a delimiter (filters)

    For example.
    Item "BALL" in Nav has the attribute "COLOR" With value "RED,BLUE".

    Now if i want to shop it up using the "RED" Filter it doesnt show up and neither in BLUE. The only option to make it appear in 2 filters.
    ITEM BALL
    Attribute: Blue: yes
    Attribute: Red: yes

    Which is basicly one big mess in the filter menu.

    Using a delimiter on the field like "," or "|" to split those and appear in list...would benefit everyone. And its 2 lines or code or something...

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  5. Company Information page layout should be improved

    Company Information page (profile/edit/) layout should be improved. Maybe Document details header section style may be applied.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Mobile device barcode scanning opens the product in the webstore

    A customer scans a barcode from a physical catalogue on their mobile device which opens the product in the webstore where it can be added to the basket. A B2B customer scans a barcode from products in the store room which again opens the product in the webstore where it can be added to an order.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  7. Selecting a variant using an URL Parameter

    Selecting a product variant using an URL Parameter would be a good way for promoting specific variants by Google Shopping for example.

    Workarounds using Javascript won't help, since Google Shopping won't see the variant specific item information (stock, price...)

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Don't preselect a variant on a product page

    Current problem: A customer gets onto a product page with a preselected item variant. This specific variant is not on stock, this is why the message "not on stock" appears, even if other variants are on stock. The customer may leave without any further interaction.

    Solution: Customer has to switch to his favorite variant and the item displays "in stock" if there is at least one variant in stock.

    We do use 9.3 and i don't know if this behaviour might be changed already.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Customize rendering of components via add-on

    Standaard checkbox, radio button, textarea appearence and behavior could be customized with an addon.
    For example, checkbox could be rendered as a toggle (or slider) as in he Admin area.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  10. multi-factor authentication/WebAuthn

    more and more prospects are asking about multi-factor authentication (MFA) to protect their ecommerce platforms. locking shipping destinations and managing credit is not cutting it. we're looking at having to interface to an MFA provider, but we're interested to know whether this is something Sana is looking to build into SCC?

    according to this article, the W3C agreed on WebAuthn as the gold standard for frictionless security almost 18 months ago (Mar 2019): https://www.okta.com/blog/2019/03/what-is-webauthn/

    As other main online providers move in this direction, more and more of our prospects want to mirror the same degree of attention to security.

    Any…

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Special (non-latin) alphabet letters in URLs

    There is a bug with the special alphabet letters, ONLY for Product Detail Pages.

    When viewing a product in Danish or Swedish language, which has special (non-latin) alphabet letters in the URL, and then switch language (from Danish to Swedish or the other way around) the new page is a 500 server error page!
    This is a big drawback, as some of our customers (that convert) change the language of their landing page. I can see that in Google Analytics reports; Acquisition -> All traffic -> Channels -> Referral

    For example, this page: https://www.buch-holm.dk/produkter/v%c3%a6gte-og-tilbeh%c3%b8r/pr%c3%a6cisionsv%c3%a6gt-sartorius-entris-ii-620g-3-1mg-4669161

    This doesn't happen for flexi pages…

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. shipping address

    We get a lot of requests that come down to: “can we have the ability for new Shipping Addresses to be saved to NAV and an Address Book in My Account when they’re created in the checkout process?”.

    In practice there are a number of interconnected requests, like wanting to save/edit a contact number and delivery instructions for an existing address and copy them to the basket, wanting customers to be able to order to an address created online when placing a telephone order, and wanting B2C customers to have typical address book functionality; but they all basically come down…

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Extended interval time for automatically log out

    We like the security measures Sana takes to reassure the clients safety on the webstores end. But right now it is too fast that the webstore automatically logsout while clients are busy in the webstore. going idle for just a few minutes means that you're automatically log out.

    I would really like to see that interval time to be extended when people will be logged out automatically or that there will be a feature on the admins end where you can adjust that time yourself.

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. GIVE A USER ACCESS TO MULTIPLE CUSTOMER FILES

    A DISADVANTAGE IN SANA IS THAT YOU CANNOT LINK A USER TO MULTIPLE CUSTOMER FILES
    • The user login is based on email address
    • You can only create 1 user per email address.
    • You can only link this user to 1 customer

    COMMON SITUATION WITH B2B CUSTOMERS
    Purchases are increasingly centralized. This means that the purchaser must be able to order for various companies that belong to the same group.

    EXAMPLE OF A GROUP
    The following companies belong to the same group.
    There are several buyers who have to purchase for these sub companies.

    ALFA GROUP
    - ALFA…

    16 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability for customer to choose, change, or update the Bill To address.

    Ability for customer to choose, change, or update the Bill To address. This is needed for a single Shop Account that might use a personal credit card or a company credit card.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  SAP B1  ·  Flag idea as inappropriate…  ·  Admin →
  16. Attached documents on customer card

    Attach documents from ERP system.
    it would be great if SANA could receive the documents from the Customer card in Business Central as it can get on products.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  17. API to allow customers to order directly from their own systems

    It would be a great feature to have an API that would allow customers to add items to the basket electronically from their own systems. The data required would be similar to what's already in the order upload CSV. <itemno><UOM><Variant><Qty>

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  18. Segment on news

    It would be very useful if segment could be applied to News, as well.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. replacement tags

    It would be nice if you can place replacement tags in e-mailtemplates from the customer card in - for example - the e-mail Sana sends when creating a new account, forget password, etc.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  20. Show Inner Qty near/below Price

    For each UOM, Sana should display the actual quantity for each unit. For example, if customers are ordering an inner qty, they should know how many units are in one inner. This information should be shown directly below the item description or beneath the price. Right now, we have to add this information to the Product Specifications section that is not so readily apparent.

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under investigation  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base