Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Company Information page layout should be improved

    Company Information page (profile/edit/) layout should be improved. Maybe Document details header section style may be applied.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  2. Mobile device barcode scanning opens the product in the webstore

    A customer scans a barcode from a physical catalogue on their mobile device which opens the product in the webstore where it can be added to the basket. A B2B customer scans a barcode from products in the store room which again opens the product in the webstore where it can be added to an order.

    1 vote
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    0 comments  ·  SCC Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  3. Selecting a variant using an URL Parameter

    Selecting a product variant using an URL Parameter would be a good way for promoting specific variants by Google Shopping for example.

    Workarounds using Javascript won't help, since Google Shopping won't see the variant specific item information (stock, price...)

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  4. Don't preselect a variant on a product page

    Current problem: A customer gets onto a product page with a preselected item variant. This specific variant is not on stock, this is why the message "not on stock" appears, even if other variants are on stock. The customer may leave without any further interaction.

    Solution: Customer has to switch to his favorite variant and the item displays "in stock" if there is at least one variant in stock.

    We do use 9.3 and i don't know if this behaviour might be changed already.

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  5. Customize rendering of components via add-on

    Standaard checkbox, radio button, textarea appearence and behavior could be customized with an addon.
    For example, checkbox could be rendered as a toggle (or slider) as in he Admin area.

    1 vote
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    0 comments  ·  SCC Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  6. multi-factor authentication/WebAuthn

    more and more prospects are asking about multi-factor authentication (MFA) to protect their ecommerce platforms. locking shipping destinations and managing credit is not cutting it. we're looking at having to interface to an MFA provider, but we're interested to know whether this is something Sana is looking to build into SCC?

    according to this article, the W3C agreed on WebAuthn as the gold standard for frictionless security almost 18 months ago (Mar 2019): https://www.okta.com/blog/2019/03/what-is-webauthn/

    As other main online providers move in this direction, more and more of our prospects want to mirror the same degree of attention to security.

    Any…

    11 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  7. Special (non-latin) alphabet letters in URLs

    There is a bug with the special alphabet letters, ONLY for Product Detail Pages.

    When viewing a product in Danish or Swedish language, which has special (non-latin) alphabet letters in the URL, and then switch language (from Danish to Swedish or the other way around) the new page is a 500 server error page!
    This is a big drawback, as some of our customers (that convert) change the language of their landing page. I can see that in Google Analytics reports; Acquisition -> All traffic -> Channels -> Referral

    For example, this page: https://www.buch-holm.dk/produkter/v%c3%a6gte-og-tilbeh%c3%b8r/pr%c3%a6cisionsv%c3%a6gt-sartorius-entris-ii-620g-3-1mg-4669161

    This doesn't happen for flexi pages…

    6 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  8. shipping address

    We get a lot of requests that come down to: “can we have the ability for new Shipping Addresses to be saved to NAV and an Address Book in My Account when they’re created in the checkout process?”.

    In practice there are a number of interconnected requests, like wanting to save/edit a contact number and delivery instructions for an existing address and copy them to the basket, wanting customers to be able to order to an address created online when placing a telephone order, and wanting B2C customers to have typical address book functionality; but they all basically come down…

    9 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  9. Extended interval time for automatically log out

    We like the security measures Sana takes to reassure the clients safety on the webstores end. But right now it is too fast that the webstore automatically logsout while clients are busy in the webstore. going idle for just a few minutes means that you're automatically log out.

    I would really like to see that interval time to be extended when people will be logged out automatically or that there will be a feature on the admins end where you can adjust that time yourself.

    21 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  10. GIVE A USER ACCESS TO MULTIPLE CUSTOMER FILES

    A DISADVANTAGE IN SANA IS THAT YOU CANNOT LINK A USER TO MULTIPLE CUSTOMER FILES
    • The user login is based on email address
    • You can only create 1 user per email address.
    • You can only link this user to 1 customer

    COMMON SITUATION WITH B2B CUSTOMERS
    Purchases are increasingly centralized. This means that the purchaser must be able to order for various companies that belong to the same group.

    EXAMPLE OF A GROUP
    The following companies belong to the same group.
    There are several buyers who have to purchase for these sub companies.

    ALFA GROUP
    - ALFA…

    16 votes
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    1 comment  ·  ERP - Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thank you for the suggestion! We are wondering: why is the linking to all customers not sufficient for your situation? We would like to make sure we fully understand your request.

  11. Show Inner Qty near/below Price

    For each UOM, Sana should display the actual quantity for each unit. For example, if customers are ordering an inner qty, they should know how many units are in one inner. This information should be shown directly below the item description or beneath the price. Right now, we have to add this information to the Product Specifications section that is not so readily apparent.

    21 votes
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    3 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability for customer to choose, change, or update the Bill To address.

    Ability for customer to choose, change, or update the Bill To address. This is needed for a single Shop Account that might use a personal credit card or a company credit card.

    3 votes
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    0 comments  ·  ERP - SAP B1  ·  Flag idea as inappropriate…  ·  Admin →
  13. Attached documents on customer card

    Attach documents from ERP system.
    it would be great if SANA could receive the documents from the Customer card in Business Central as it can get on products.

    1 vote
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    0 comments  ·  SCC Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  14. API to allow customers to order directly from their own systems

    It would be a great feature to have an API that would allow customers to add items to the basket electronically from their own systems. The data required would be similar to what's already in the order upload CSV. <itemno><UOM><Variant><Qty>

    1 vote
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    0 comments  ·  SCC Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  15. Segment on news

    It would be very useful if segment could be applied to News, as well.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  16. replacement tags

    It would be nice if you can place replacement tags in e-mailtemplates from the customer card in - for example - the e-mail Sana sends when creating a new account, forget password, etc.

    1 vote
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    0 comments  ·  ERP - D365  ·  Flag idea as inappropriate…  ·  Admin →
  17. Product reviews - Not possible to see customer email address in Sana admin

    When a customer gives a product review, he/she can fill out an email address, but this email address is not shown in Sana admin to the person reviewing the product review.

    It is not possible to contact the customer in case of a negative review, to communicate an extra discount code,...

    Email address should be visible on the review form in Sana Admin so that follow-up actions can be taken.

    10 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  18. There is no option to mass import Descriptions.

    Where product descriptions exist, there is no option to import a (for example) CSV file with the descriptions. When such descriptions are created Extended Text from Dynamics Nav will not be available in Sana.

    7 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add-on Mollie: Choose field for payment reference

    With the latest update of the Mollie Add-On, the reference of the sales order was replaced by their own order reference.

    This causes more confusion and searching when you manually link payments to customers / invoices in NAV.

    It would be nice to have the option to choose for a reference in the payment link such as customer number and/or order number from SANA/NAV.

    3 votes
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    0 comments  ·  SCC Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  20. Shipping costs message

    It would be nice if there is a shipping costs message in the basket "Buy xxx euro more and shipping will be free".
    The calculation should compare the subtotal in the basket with the shippingcosts rate.

    28 votes
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    0 comments  ·  SDK Development  ·  Flag idea as inappropriate…  ·  Admin →

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