Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. File Manager

    Don't know whether it is already in the new upgrade, but an Image Preview and a Search Bar in File Manager would shorten the amount of searchtime. Especially when you have to find a productphoto, because the naming for the prodcutpictures is not SEO friendly..

    10 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are currently working on improving our Sana Admin CMS editor. We call this project the “Visual Designer” where it will be much easier to create content. In addition, we will also review the rest of our Sana Admin with our UX experts. The file manager is definitely one of the candidates that needs improvement. Thank you for the feedback!

  2. Item search in order history

    To be able to search for items in the history of orders/invoices/quotes in my account.

    40 votes
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    1 comment  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are currently rebuilding our front-end and Sana Admin based on ReactJS. This will bring huge performance improvements. Simultaneously, we also have our UX experts reviewing all pages in Sana (both front-end as Sana Admin). The My Account area also deserves improvement, especially the search functionality. We will definitely take this feedback into account when we will redesign this part of Sana. Please stay tuned with our Roadmap Portal (https://roadmap.sana-commerce.com/).

  3. Customers needing to order for multiple (bill-to) locations.

    Many of our customers own multiple businesses, restaurants, or chain accounts. They should be able to log in with one email and select the customer number (Customer ID) that they want to order for. Many time sthese are all separate bill-to's. Right now we can have one email associated to one customer account (or ship-to group). We have chef's at commissaries ordering for six locations (different customer id's) and i have to have them setup six gmail accounts to access.

    3 votes
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    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  4. Delivery costs per item

    o The shop offers no possibilities to add shipping cost per item. Often this is very important (big products or quantities)
    o We would very much need this feature. In the shop we can‘t offer a lot of products, because we have too high shipping costs and these costs cannot be shown in the shop. For this reason, we have written an extension on the Navision part. In Navision, we can use our enhancement to categorize freight costs and automatically calculate and add the correct postage per order using a function. Such functionality in Sana would be very beneficial and…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Product Feed Export (Add-On)

    If the product URL changes, the XML file will not be rewritten or changed during product feed export (add-on).

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  6. Translations in the shop

    Editing URLs or HTML texts in different languages is very time-consuming. After saving, you are always redirected back to the overview. It should be simplified.

    1 vote
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  7. mdo

    For the maintenance of the customer assortment in NAV, it would be great if you can add an item mark in the assortment. Because the item category and product group are not specific enough and the item no. is to specific, it cost al lot of time if you maintain this on the item no. level. If you use an item mark the maintenance is more flexible.
    It would also be better if the assortment at the customer level can be setup based on the countries/ regions code.

    8 votes
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    1 comment  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  8. Scan Barcode to Basket

    many customers whishes a functionality where they can order items in a fast way by scanning the barcodes from the items in their warehouse or stores.

    a great feature would be a scanning addon for the webshop.

    28 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are currently working on building a so-called “Front-end API”. For the technical people: we are implementing ReactJS as our new frontend framework. We expect to release this by the end of 2019. Having a frontend API is crucial for our first steps towards a Progressive Web App (PWA). With this PWA, we might also include a barcode scanner.

  9. Draft page content when session expires

    In Sana 9.3 you introduced login session expiration, so if a Sana Admin is inactive for 20 minutes or more the session will be signed out. One big issue with this is that if you spend 20 minutes or more editing a web page and then save your content you are automatically signed out and the content is lost. This can not be intended and I will category it as a bug, so that you will not be signed out in this scenario.

    Also, sometimes you are editing pages, then for some reason you will be inactive for 20 minutes…

    13 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thank you for the feedback! We are now working on an improved Sana CMS / text editor which we call the “Visual Designer”. We will take this feedback into account when developing it. We expect to release a first (beta) version of this fancy editor by the end of ’19. Stay tuned!

  10. In NAV you can configure attributes and these specifications are shown on the product detail page. However, when you configure an integer or

    In NAV you can configure attributes and these specifications are shown on the product detail page. However, when you configure an integer or decimal attributes in NAV, the unit of measure will not be shown in Sana. For example; lenght as attribute, value is 46 and unit of measure is cm. In this case Sana will only shown 46 on the product detail page and not 46 cm

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Use automatic payment journal posting with multiple payment add-on's

    As a shop owner i would like to be able to use more than one payment add-on in the same webshop, and still be able to use automatic payment journal creation and posting in AX2012 and D365, so all payment mark and settlement will happen automatically in our ERP system.

    Today the account settings for automatic payment journal creation can only be setup for the shop as a whole, which means all payment go on same account. But you need an account per payment provider (add-on) to be able to settle the bank.

    A solution could be to be able…

    8 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  12. ERP development guiding videos for newer ERP versions

    It is great if it possible to create ERP development guiding videos for newer ERP versions (MS Dynamics 365) as well. That way they can be shared with partners and partners will get a better understanding on how to do ERP code unit changes in new versions. Sometimes customization teams get questions from partners how to do changes in new versions once we send the existing set of videos (links).

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. increase length of Entity Value Translations

    Currently, the Entity Value Translations are limited to 200 characters. This should be increased (400 at least)

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Checkout: Delivery method as an active choice for B2B Customers

    In Sana, the cheepest delivery method in the checkout is checked per default (In our case, Pickup Delivery = Free).

    The delivery method SHOULD BE AN ACTIVE CHOICE for all customers. A default checkmark is not acceptable.

    Why not acceptable?
    In our company, new online customers, which just created a new account, have to pay with credit card the first time they use the webshop. (We added a Credit Max of -1 in the Customer Registration Form)

    The Consequences of this Default-checkmark:
    If the new customer is in the most cases not aware of the (default) Pickup Delivery method (=…

    1 vote
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] This is a good topic. It’s correct that a “default checkbox” is not there, as you for example can find for payment methods. Something similar would be a good add to the product which we will consider.

    For the time being, you could probably add a customer segment for the shipping method pick-up (e.g. only for customers from a postal code) if the actual group that picks up packages comes from a certain region de facto.

  15. Customer Support (admin) being able to log in as customer with one click.

    When troubleshooting with an online customer, training an online customer, or trying to recreate a customer scenario, under the Shop Accounts Admin page there should a button next to the EDIT button that says "log in as customer".

    That would allow customer support to not have to ask the customer their password, or search the 1000's of user accounts to try to "represent the customer" when sometimes the caller is new, a secondary order-er, and doesn't always know the email of the account or even the parent company name. They just want help and want help quickly.

    Clicking on the…

    4 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  16. Order template sortable

    Allow customers to sort the items in the ordertemplate.
    Once created, you cannot change the order of items in the ordertemplate anymore at the moment.

    Some customers structure this list according to the layout of their warehouse. So if the order can made the same as the warehouse, the ordering can be done faster.

    Now the sorting is as items are added in shopping basket and the saved as order template. But if the sorting order changes, you have to do everything again from the beginning.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Content Elements: More Options for Image Tiles

    Content Elements: More Options for Image Tiles (as in Flexi tiles - Row settings)

    It could be nice to also have options for image tiles. Instead of the four column tile, I really could use only a one column tile (but that one with a function that allows me to place 4 one-column tiles in a row and the possibility to switch place/order easily).

    We have a lot of products that change constantly, and I need to delete one of the products in the row. That means a lot of work...

    4 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add product video to product display page

    As a shop owner, I would like to add product videos to my product display pages to get my point across a lot better than uploading a set of images. I believe this will help rev up engagement and subtly nudge prospects towards the next stage of the buying cycle.

    Also, studies have shown product videos will increase Conversion rate, Conversion rate for people that have watched videos etc., Time on page, Events (clicks on extra images, plays of videos etc), Goals (based on events that track usage) and Revenue per visit.

    26 votes
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    3 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are now working on a big project called Design 2.0. In the scope of this project, we are also working on redesigning all pages and the design flexibility. This project will be released in portions. It might very well that we will improve the Product Detail Page with the functionality to use product videos in the display carousel.

  19. VAT code from NAV

    In the basket the VAT tekst is directly coming from NAV, if a customer has set a code that doesn't make sence on the shop you can not change it in the shop. It would be nice if you can set a Sana text for this code. See also the examples attached.

    4 votes
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    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  20. Multiple values per characteristic

    We would like to have multiple values per characteristic. For example; a certain product can be mounted using Glue, Screws and Rivets. In SAP ECC we are able to have multiple values, but Sana only displays 1 value.

    See printscreen for more information.

    1 vote
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    0 comments  ·  SAP ECC  ·  Flag idea as inappropriate…  ·  Admin →
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