Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Can an option be added through admin to allow selection of a default shipping method.

    The default selection of cheapest is often not the most suitable. Customers see a box checked and continue, adding to post-order telephone calls and customer service time.
    Having an option to set the default would be more suitable

    8 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  2. Better integration with MailChimp.

    Better integration with MailChimp, we can´t use a lot of different Mailchimp marketing tools with the current integration.

    28 votes
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    1 comment  ·  SCC Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  3. Filter rules (customer segment & product) should allow the choice for AND and OR

    Currently it is not possible to create rules that include statement with two or more inverted selection criteria.

    For example customer segment for everyone except account id a and b:
    segment filter will translate this into accountid <> A OR accountid <> B => this filter rule is not filtering anything

    Same for product hierarchy include hierarchy 1 and exclude a hierarchy on level 3

    4 votes
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    0 comments  ·  ERP - SAP ECC  ·  Flag idea as inappropriate…  ·  Admin →
  4. Country translations

    In the Sana shop are different pages where a country can be selected. The name of the country is de description of the country out of NAV/BC. However, this description can not be translated. Not in NAV/BC and not in de Sana Admin.

    It would be nice to have this opportunity.

    4 votes
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    0 comments  ·  ERP - Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  5. Abandoned cart

    Is there a way to tell which customers have items sitting in their cart?

    6 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  6. Webshop categories (front-end) alphabetical in every language

    Webshop categories (front-end) alphabetical in every language. (one store with different languages)

    In de backend you can move your categories form exmple to an alphabetical order (primary language is ENG). On the front-end everething looks perfect when the webshop languge is set on ENG. When you change the webshop language in for example NLD or DE of FR de Alphabetical order for the categories dos not exist anymore.

    Is there an option possible (alphabetical on/off) of you can make this where you can sett this function active or not.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  7. 30 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
    Sana Commerce responded

    [SANA PRODUCT] This is known feedback indeed, and we know that adding more flexibility for configuring the Product Sets is desired. Although this is not our highest priority for now, it’s good to have this on our radar. Thank you for sharing your feedback!

  8. GDPR EU privacy enhancements

    Here in the EU we have a privacy law where all website with newsletter subscription much meet the the demands of this law. This is one of them.
    Sana have also the obligation to meet the regulation, just like the popup with acceptance of the cookies for instance. Hiding it is not the solution but it will be impossible for our the customers to receive newsletters at all.
    Sana have to meet the GDPR law unfortunate.

    See this link with all the regulations: https://gdpr-info.eu/

    Sana users can get penalties if they do not meet this regulations! So the priority is…

    4 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  9. RMA attachment in e-mail

    After placing a RMA, you can receive a notification e-mail with short information about the RMA.
    It would be nice to see in this e-mail wether the customer filled in an attachment.
    In NAV/BC you can not easily see this, so it would be nice to see this in the e-mail.

    1 vote
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    0 comments  ·  ERP - Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  10. Facebook & other Social Feeds

    Would it be possible to add in Facebook and other social feeds alongside Twitter?

    Instead of creating a news page manually we can incorporate feeds as this.

    13 votes
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    2 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  11. Internal redirects should keep language settings

    Redirects to internal pages should link to /<page> instead of /en-us/<page> (main language) to keep the language settings the user specified.

    3 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  12. Change log for changes made in Sana Admin

    Extend Sana Admin so that any changes made by admin staff are logged in a change log table. A number of times customers have asked if it's possible to see what has changed, and this would also help with troubleshooting any issues that may have arisen due to config changes etc. Also, if changes are made on UAT prior to going Live, the customer to refer back to what has been changed in order to implement the same change on the Live system. Would have thought it should be fairly straight forward to implement.

    9 votes
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  13. slider

    It would be nice if we have a slider option in the facets, based on the attributes in BC when type is integer.

    9 votes
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    1 comment  ·  ERP - Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  14. Integration 360° product pictures

    Please integrate the option to add 360 degree views of product to the webshop. Alternatively the possibility to add videos to the products.

    People are more likely to buy if there are moving images.

    Thank you

    38 votes
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    3 comments  ·  SCC Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow customisation of product carousel.

    Allow customization of product carousel.

    3 votes
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    2 comments  ·  SCC Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  16. bruno.borghmans@adultimagroup.com

    It should be possible to configure in Sana admin to show product prices incl. VAT on product list, product detail pages and search result pages for B2C customers.
    We have some Sana customers using Sana in a B2C context who want to show prices including tax immediately, as this is more relevant for the end customer.

    4 votes
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    1 comment  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  17. free products

    Our sales representatives have a lot of oral agreements with sertain customers. A lot of those involve free products when you buy a sertain amount of a specific product. That is why I like to see a feature in the 'discount codes' section where I can make a 5+1 free offer or a 10+1 on sertain products.

    1 vote
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    0 comments  ·  SCC Core Product  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ability to manage dimension descriptions in Sana when working with variants from ERP

    When working with variants in AX/D365FO, it can be that different products use different dimensions (config - color - style - size) and even that the values entered are not related to how the dimension is described as the values entered in a specific dimension differ from product category to product category. The reason is because you're limited in the number of dimensions one can use in ERP.

    Eg. mattress articles use just 1 dimension 'Size' with value 180/200 and a pillow article uses 2 dimensions 'Size' & 'Color').

    It should be possible to manage the labels of the dimensions…

    3 votes
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    0 comments  ·  ERP - D365  ·  Flag idea as inappropriate…  ·  Admin →
  19. (Easy & better) Translation of Flexi Tiles ?

    We have just finished our Sana website and our primary language is English (US).
    Now we want to start translating our website to multiple languages, such as Dutch, French and German.
    Our website consists mainly of Flexi-tiles and when trying to translate a Flexi-tile, we get a splitscreen where we then have to start again from scratch rebuilding the same Flexi-tile for the translation. (See attached screenshot) So we have to copy and paste all the information & texts from the original English page to the new page we want to translate.
    Because we have a fairly large website, it…

    1 vote
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    0 comments  ·  SCC Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Dear, thank you for the suggestion! We have been looking into your request. Did you know that if you leave the translation fields & settings empty, those fields inherit the original value from the original language? We also attached a suggestion for copying the layout to the translation. Please let us know if this worked for you.

  20. Volume pricing in NAV

    When you are configuring volume prices in NAV, there is the possiblity to configure a price with a maximum of 5 decimals. In Sana it is possible to show the volume prices on the product detail page, but the volume price will be shown with a maximum of 2 decimals. Sana is using the NAV base logic, so it would be nice when Sana is using the same logic regarding the decimal formats. I see this behavior for customers which are operating in the packing industry.

    2 votes
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    1 comment  ·  ERP - Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →

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