Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Google analytics E-commerce features

    It would be helpful if there could be a document which explains the use of Google Analytics E-commerce platform. Now there is one for standard Google Analytics and goals, but not for the specific E-commerce features.

    Info that can be given:


    • Use of Google Tag Manager

    • Which variables should be used in the datalayer

    • How to display revenue, conversion percentage for E-commerce, Unique purcheases,...

    3 votes
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    0 comments  ·  Sana Help/Community/University  ·  Flag idea as inappropriate…  ·  Admin →
  2. Delivery costs per item

    o The shop offers no possibilities to add shipping cost per item. Often this is very important (big products or quantities)
    o We would very much need this feature. In the shop we can‘t offer a lot of products, because we have too high shipping costs and these costs cannot be shown in the shop. For this reason, we have written an extension on the Navision part. In Navision, we can use our enhancement to categorize freight costs and automatically calculate and add the correct postage per order using a function. Such functionality in Sana would be very beneficial and…

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Automatically disable internal (on account) payment method when credit limits are validated with online payment

    Besides the online payment methods, it is also possible to create a payment method linked to the internal (on account) 'payment provider', to enable the customer to pay the order on account.

    When credit limits are validated and enabled with online payment in Sana admin, you only expect the customer to be able to choose the 'real' online payment methods when he/she exceeds the credit limit, as you want him/her to pay online. In the current solution he/she can still select the internal (on account) payment method.

    The internal (on account) payment method should be automatically hidden in this scenario.

    8 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Unique discount codes

    Possibility to provide guests/B2C customers a unique discount code to buy a specific product(s) with a certain discount/price. This code should only be used one time and then expires.

    Redeem codes as it is implemented in Sana Saas do not answer to this desire and is no watertight solution to offer a discount to a specific group selected persons.

    11 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  5. Use default language setting D365 in Sana webshop

    When creating a new customer you need to fill in the language of the customer. I would like to forward this setting to the default language setting in the webshop. When German is saved in D365 then the webshop should automatically show the German language and flag in the webshop.

    4 votes
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    0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  6. Latest News Add-on

    We want to display the latest posted news in News section on our front page, but now we have to manually update some Flexi Tiles every time we post a new news article.

    Would be great to have a Latest News content element that automatic shows the lastes news.

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  7. more options for "Availability depends on stock" function

    More options are needed for "Availability depends on stock" function. The option should be added to product sets, product lists and maybe idividual items.
    My Reasoning: I have a bunch of items lying around in my warehouse that I want to get rid of, therefore I would like to list them on the web store.
    The problem is that I also want to dropship a bunch of items that I don’t have in my warehouse.
    Current functionality will have me choose either or of the above. We need more flexibility

    23 votes
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    4 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  8. Attributes for slides and background images

    It would very good for SEO and CSS purposes if we could add attributes in slide images and background images; "alt=", "class=", "id=".

    This could make their CSS styling much easier and they could contribute to the SEO of the page.

    The only thing that can be done right now is to use the class of the background image, which is automatically created from its text position (see screenshot); for this example the class is "tile-block-img t-l" (t-l=top left). Although this is a good trick for anyone who knows, it is not the proper way for many reasons.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Apply a discount code for all online orders

    In order to get my customers start using the web store, I want to apply a discount code for all online orders that come in for a specific certain timeframe (e.g. the first month). This discount should apply to all online orders.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add your refrence no. as a search option in order history

    I would be nice if the field "your refrence no." is an extra search option in order history. The refrence no. can be filled making an order in the shop.

    44 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are planning to redesign the My Account pages entirely including it’s search functionality there. We acknowledge that the search options could be improved here. We don’t have an ETA yet for these updates, but please follow roadmap.sana-commerce.com for the latest updates.

  11. Add possibility to add a comment to each shopping basket item

    Add possibility to add a comment to each shopping basket line item. This is requested a lot and came up again during a training with partners.

    34 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Auto create prospect with completed form - new customer

    I would like to add a customer registration form in SANA. Completely filled in forms will automatically create a new prospect in D365 with all required data. The sales manager can convert it easlily to customer. Less work and more efficient.

    6 votes
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    1 comment  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add possibility to support URL's as product attachments

    When using the inRiver add-on, it should be possible to add an URL as a product attachment, if the customer eg. wants to link to files stored on the website of the supplier.

    With the current version of the inRiver connector it is not possible to use an URL as a product attachment, in the same way as is currently possible when using Microsoft Dynamics AX for instance.

    6 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  14. Language support for attachments

    Currently the inRiver connector does not support languages for product attachments (mapped to the SANAPRODUCTATTACHMENTSRELATIONS setting in inRiver).

    It should work in the same way as with the standard ERP integration or Perfion add-on, that only the attachments are presented in the language the customer has chosen in the webstore.

    6 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We looked into this issue, and it seems that we don’t support language specific attachments for our ERPs for product attachments (only for sales document attachments). We indeed support language specific attachments in our PIM systems. The development team will look into this scenario.

  15. Possibility to create a case from Sana

    A lot of our customers use case management in AX 2012 or D365 to log customer's claims, as they first want to assess the (sometimes general) question internally before making a return order.

    It would be a nice feature in B2B and enrich Sana's "customer portal capabilities" if Sana would allow to create cases instead of return orders directly. In that way all type of customer's questions (general claims & RMA's) can be logged in a more general way.

    It should be possible to create a case linked to a previous order or invoice or a general case (document-free).

    1 vote
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    0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  16. Item search in order history

    To be able to search for items in the history of orders/invoices/quotes in my account.

    53 votes
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    1 comment  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are currently rebuilding our front-end and Sana Admin based on ReactJS. This will bring huge performance improvements. Simultaneously, we also have our UX experts reviewing all pages in Sana (both front-end as Sana Admin). The My Account area also deserves improvement, especially the search functionality. We will definitely take this feedback into account when we will redesign this part of Sana. Please stay tuned with our Roadmap Portal (https://roadmap.sana-commerce.com/).

  17. Scan Barcode to Basket

    many customers whishes a functionality where they can order items in a fast way by scanning the barcodes from the items in their warehouse or stores.

    a great feature would be a scanning addon for the webshop.

    41 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are currently working on building a so-called “Front-end API”. For the technical people: we are implementing ReactJS as our new frontend framework. We expect to release this by the end of 2019. Having a frontend API is crucial for our first steps towards a Progressive Web App (PWA). With this PWA, we might also include a barcode scanner.

  18. Metatags are not auto populated through a field in SAP as manually filling metatags for every product is very time consuming

    Metatags are not auto populated through a field in SAP B1, as manually filling metatags for every product is very time consuming. There should be an option to upload metatags through CSV based on product code. We have also talked to few of other SANA users and they also have same issues.

    3 votes
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    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] The meta description fields are auto populated based on the Product Description. It’s also possible to override this auto populating when manually adding a Meta Description under the Advanced Tab while editing a product in Sana Admin. If that’s not working for you properly, please contact your Service Consultant.

    Which fields from SAP B1 would you like to populate as the Meta Description?

  19. Customers needing to order for multiple (bill-to) locations.

    Many of our customers own multiple businesses, restaurants, or chain accounts. They should be able to log in with one email and select the customer number (Customer ID) that they want to order for. Many time sthese are all separate bill-to's. Right now we can have one email associated to one customer account (or ship-to group). We have chef's at commissaries ordering for six locations (different customer id's) and i have to have them setup six gmail accounts to access.

    6 votes
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    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  20. Use automatic payment journal posting with multiple payment add-on's

    As a shop owner i would like to be able to use more than one payment add-on in the same webshop, and still be able to use automatic payment journal creation and posting in AX2012 and D365, so all payment mark and settlement will happen automatically in our ERP system.

    Today the account settings for automatic payment journal creation can only be setup for the shop as a whole, which means all payment go on same account. But you need an account per payment provider (add-on) to be able to settle the bank.

    A solution could be to be able…

    12 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
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