Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Sana backend: extend search function

    Sana backend: in shop accounts extend search function on organisation names, roles and locations for better maintenance.

    1 vote
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  2. News page flexibility


    • News overview page, with the Headlines on the left column and the News on the right column should be more flexible. For example, we don't need the Headlines column. Also, in order to present images I had to do a "trick" with the short description's code.

    • Each News page should be also more flexible. There should be options for elements to be added such as images, videos etc.

    • The URL of the news page (www.domain.com/news) is not translated to the language selected. This creates a break in the link sequence, as we have the detail pages' URL in…
    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Download button in logs other than view button

    It will be easy if we have an option to download the log directly without having to view the log from Sana admin. Sometimes as partners or 3rd parties need to access logs, a direct download button would be really helpful.

    5 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  4. Default language for content translations at Admin

    Admin default language for content translations should match with the default language for front end set at Admin

    2 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  5. DIBS payment service update

    The new DIBS Easy interface includes "Invoice" and "Swish" (pay by phone).
    The old interface is only carry creditcard.

    1 vote
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    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  6. Validate ZIP code and country

    The ZIP codes from a city should be validated by the ERP. The transport cost often depends on country but currently, SANA allows any ZIP code and country combination. So I have had B2C scenario's where customers selected the wrong country and payed less transport costs due to this.

    1) Option to set the field zip code in SANA admin as drop down instead of text for customer registration & profile fields.

    2) If this set like this in SANA, customers can only select ZIP codes based on the ZIP code table of the ERP. In this case the list…

    22 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We have this feedback on our radar. The challenge here is that we sell Sana globally, and each country has it’s own taxonomy / rules for zip codes and cities. There are multiple third-party companies that are specialized in validating this information. Some of our customers customize Sana and implement this validation there. To what extent can ZIP code validation be done on the ERP side in your experience?

  7. Login Pop-Up Window

    It would be nice to have the login as a pop-up instead of going to a flexi-page / login page. We have a lot of products so when a customer accidentally hovers over the navigation menu the login area is blocked.

    6 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  8. USP

    It would be useful if you could insert hyperlinks on the USP's

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Possibility of configuring rules or use ERP logic/calendar for requested delivery date picker during checkout

    It should be possible to configure rules for the date picker of the requested delivery date field during checkout, so that a shop owner can define that delivery in the weekend (eg. on Sunday) or the next day is not possible by default.

    A very nice integration feature would be that the ERP calendar of deliveries for that specific customer is retrieved and only relevant dates are available to be selected. Eg, the customer can only select Tuesdays or Thursdays, if that is the setup on the customer card in ERP.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Check in basket on min. order amount

    Customers very often ask us for a B2B shop to make a customisation in the basket to make a check on a minimum order amount. That minimum order amount is set in NAV per customer. So the total of the order amount should be higher then the amount that is set, before they can send the order to NAV. This is to prevent that customers will send multiple small orders in a week, than the handling will cost more than if the customer combine all in one order.

    9 votes
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    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  11. Google analytics E-commerce features

    It would be helpful if there could be a document which explains the use of Google Analytics E-commerce platform. Now there is one for standard Google Analytics and goals, but not for the specific E-commerce features.

    Info that can be given:


    • Use of Google Tag Manager

    • Which variables should be used in the datalayer

    • How to display revenue, conversion percentage for E-commerce, Unique purcheases,...

    3 votes
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    0 comments  ·  Sana Help/Community/University  ·  Flag idea as inappropriate…  ·  Admin →
  12. Delivery costs per item

    o The shop offers no possibilities to add shipping cost per item. Often this is very important (big products or quantities)
    o We would very much need this feature. In the shop we can‘t offer a lot of products, because we have too high shipping costs and these costs cannot be shown in the shop. For this reason, we have written an extension on the Navision part. In Navision, we can use our enhancement to categorize freight costs and automatically calculate and add the correct postage per order using a function. Such functionality in Sana would be very beneficial and…

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Automatically disable internal (on account) payment method when credit limits are validated with online payment

    Besides the online payment methods, it is also possible to create a payment method linked to the internal (on account) 'payment provider', to enable the customer to pay the order on account.

    When credit limits are validated and enabled with online payment in Sana admin, you only expect the customer to be able to choose the 'real' online payment methods when he/she exceeds the credit limit, as you want him/her to pay online. In the current solution he/she can still select the internal (on account) payment method.

    The internal (on account) payment method should be automatically hidden in this scenario.

    8 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Unique discount codes

    Possibility to provide guests/B2C customers a unique discount code to buy a specific product(s) with a certain discount/price. This code should only be used one time and then expires.

    Redeem codes as it is implemented in Sana Saas do not answer to this desire and is no watertight solution to offer a discount to a specific group selected persons.

    11 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  15. Use default language setting D365 in Sana webshop

    When creating a new customer you need to fill in the language of the customer. I would like to forward this setting to the default language setting in the webshop. When German is saved in D365 then the webshop should automatically show the German language and flag in the webshop.

    4 votes
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    0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  16. Latest News Add-on

    We want to display the latest posted news in News section on our front page, but now we have to manually update some Flexi Tiles every time we post a new news article.

    Would be great to have a Latest News content element that automatic shows the lastes news.

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add your refrence no. as a search option in order history

    I would be nice if the field "your refrence no." is an extra search option in order history. The refrence no. can be filled making an order in the shop.

    46 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are planning to redesign the My Account pages entirely including it’s search functionality there. We acknowledge that the search options could be improved here. We don’t have an ETA yet for these updates, but please follow roadmap.sana-commerce.com for the latest updates.

  18. more options for "Availability depends on stock" function

    More options are needed for "Availability depends on stock" function. The option should be added to product sets, product lists and maybe idividual items.
    My Reasoning: I have a bunch of items lying around in my warehouse that I want to get rid of, therefore I would like to list them on the web store.
    The problem is that I also want to dropship a bunch of items that I don’t have in my warehouse.
    Current functionality will have me choose either or of the above. We need more flexibility

    23 votes
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    4 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  19. Attributes for slides and background images

    It would very good for SEO and CSS purposes if we could add attributes in slide images and background images; "alt=", "class=", "id=".

    This could make their CSS styling much easier and they could contribute to the SEO of the page.

    The only thing that can be done right now is to use the class of the background image, which is automatically created from its text position (see screenshot); for this example the class is "tile-block-img t-l" (t-l=top left). Although this is a good trick for anyone who knows, it is not the proper way for many reasons.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Apply a discount code for all online orders

    In order to get my customers start using the web store, I want to apply a discount code for all online orders that come in for a specific certain timeframe (e.g. the first month). This discount should apply to all online orders.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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