Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Multiple values per characteristic

    We would like to have multiple values per characteristic. For example; a certain product can be mounted using Glue, Screws and Rivets. In SAP ECC we are able to have multiple values, but Sana only displays 1 value.

    See printscreen for more information.

    3 votes
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    0 comments  ·  SAP ECC  ·  Flag idea as inappropriate…  ·  Admin →
  2. Expand capabilities of Customer Assortment List

    Add support for creating expressions similar to the Data Validation rules for setting up the Customer Assortment list, or add Customer Segments to the Sales Type filter list. We have item restrictions that are not always able to be captured by the current capabilities but which are not possible to manage manually.

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Thank you for the suggestion. We have recently added functionality (in Microsoft ERPs) to increase the possibilities of the item configuration, to include item fields and attributes as well as individual items and groups.

    We will look into the expression and customer field suggestions. Thanks for the feedback!

  3. Different default unit for B2B/B2C (Pcs. vs. Box)

    As of right now, there's only one default unit of measure when buying through Sana.

    For B2C customers it only makes sense that they buy individual pieces. But for B2B costumers I would love to see them presented with the option of buying a full box as default, without having to change the settings for end consumer as well.

    This would make the platform more friendly towards being able to handle both B2B and B2C well.

    Frederik

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Import/Export functionality in Sana admin

    Required import/export functionality in Sana admin for entire content (product pages, flexi pages, etc.) or parts of content (with option to select items to import and export).

    This will help to move content between different environments or efficiently work with 3rd parties (for example with content translation agencies).

    77 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Product Hierarchy

    SANA only relies on sales hierarchy (MVKE). Not all organizations use that and only use the basic hierarchy (MARA). Maintaing the sales hierarchy is additional master data maintenance. Maybe an idea to have an option to also use the basic hierarchy.

    2 votes
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    0 comments  ·  SAP ECC  ·  Flag idea as inappropriate…  ·  Admin →
  6. Account roles for account type "Contact"

    We sell to B2B only and want to all the shop accounts to have be account type "contact". There are multiple reasons for that, for example statistics and other business processes.

    But if we select "Contact" the possibility to set account role disappears, and this really limits the self service in Sana for our customers. It would be awesome to have account role for contacts as well!

    9 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  7. Expose the shop accounts so that they can be accessed by Dynamics 365 customer insights

    Dynamics 365 customer insights is now available https://dynamics.microsoft.com/en-us/ai/customer-insights/ it would be ideal if any new sub account created by an shop account administrator was immediately surfaced in such a way that it can be accessed by customer insights. I believe that this would be quite easy to do and it would be a very quick "win" allowing insights to be immediately generated about whether the new sub account is being operated by a known contact within the customer organisation or whether this new account is a new contact. Obviously a new sub account could represent a person with considerable purchasing…

    1 vote
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    0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  8. B2B VAT Check services fallback

    If VAT validation check is mandatory for B2B customer registration you only have the possibility to check EU VIES database. Due to regular maintenance of each member state, vat service if often not available for a short or longer period of time (france 3 weeks!). I propose for a fall-back logic in Sana that queries a secondary cached database of vat numbers from selected member states such as benelux/dach/france. I checked vatlayer, vatsense and vatapi but none of them offer this services.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Turn the shop in Maintenance mode

    It would be nice if you can make a setting to turn the shop in maintaince mode, so at the shop site you only see one page that the shop is underconstuction.

    9 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are in the last stage of our investigation a new toggle in Sana Admin so that the shop owner itself can put the shop in maintenance mode. This feature could also be used during the pre-live time. A specific message will appear on the front-end to inform the web store visitors (Sana text). If we have a final release date, we will update you.

  10. Content search functioanlity

    Sana already have a search product functionality, but miss another part which dramatically will improve user experience - this is the content search.

    So, Sana should have a content search functionality that customers may search over product pages, flexi pages, news and faq content.

    70 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] This is a very good idea. We are investigating how we can improve our search engine. Expanding the search functionality with covering content (flexi-pages and potentially also documents), but also a smarter engine are definitely part of this search engine 2.0. This investigation is currently ongoing.

  11. Page specific product specifications

    Page specific product specifications.

    Product specifications are now site wide, It would be neat to have an page specific option as well, like you got for sorting fields, facette filters etc.

    4 votes
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    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  12. Chamber of Commerce API

    If want to register new B2B customers via the webshop, you want to check if they are reliable. To check new B2B customers a connection /API with the Chamber of Commerce is a great help. You also get the correct data, like VAT number, company name and adress.

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  13. Button Empty basket

    When customers order on a tablet and are in the basket they will click by accident on the empty basket. And then the basket is cleared without a question. It would be better if the empty basket button is in another place (not above the next step button) and if there is a question “are you sure you want to delete all items?”

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We have heard this feedback more often. That’s why we have hired a Product Owner UX recently, who will work on the entire redesign of our front-end and Sana Admin. This specific idea is indeed on his list. We will first continue with renewing our Front-end Framework (ReactJS). We expect to provide a much smoother user experience in the future and we will definitely tackle this topic.

  14. End of out of stock message

    If a product is temporarly out of stock, it would nice for the user to have an option to be alerted when the item is available again.
    From the given product page, he would just have to click on a button "alert me when available" and to give his email address (or to sign in if he already has an account).
    When the product is back for sale, an email would be automagically sent to him.

    51 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Recurring Payments for Subscriptions purchased thru the web shop

    Add functionality so that when a customer purchases a subscription through our web shop, they can “opt-in” to have us automatically charge their credit card for all renewals. Sana (or an add-on) would manage the credit card info and allow the user to choose card, update card, etc. Sana would pass a token to the ERP to maintain PCI.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Content Element Library

    Allow content blocks to be saved to a library for future use, or for easy insertion into another page. For example, a holiday sale graphic or a promotional video that applies to many items could be quickly reused or inserted into a new page.

    4 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] Great idea! The focus for Sana Product for 2019 will be design. Under this “theme” we are going to improve Sana in various ways. One of the ideas that we are now implementing is a Visual Composer. Re-usable content, such as a holiday banner that a shop owner wants to re-use in various places, is definitely one of the things that will be part of this big journey.

  17. Update/Improve Text Editor

    Update the CK Editor to include more formatting options--in particular support for text color and highlighting, and table creation.

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Improve Text Editor or new Addon

    It would be nice when the user has the possibility to create a tab view inside a flexipage.
    So the user can create easily for example subpages on a single page, like https://www.w3schools.com/howto/howto_js_tabs.asp

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. multiple ERP for same shop based on country

    As a shop owner with customers and warehouses in many countries, it would be nice if you could assign a specific D365 company to a country in Sana, so that orders and customers from that country would be created in the country specific company in D365.

    Today we need to make a new shop for each company, and that multiplies maintenance.

    3 votes
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    0 comments  ·  Dynamics D365  ·  Flag idea as inappropriate…  ·  Admin →
  20. Shipping cost (negative amount due to cheaper than what is included in price)

    As a shop owner i would like to offer our customers the option to choose a cheaper shipping type than our prefered shipping method.

    But the challenge is that our product price has base shipping included in the price so the customer do not leave the shop without ordering when he see the shipping costs under checkout.

    So by offering a cheaper shipping method than what is included in the price we need to be able to put in a negative amount on shipping methods in Sana, so that the customer would actually get a discount by choosing that shipping…

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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