Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

Have an idea?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Registration confirmation email

    In B2C scenario when a new customer register to the shop will be nice to have a registration confirmation email to be sure that the used email is a valid one

    6 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. basket upsell for related products

    when going through the basket/checkout pages, suggest products related to the basket contents. E.g. a carousel of related items (of type X - e.g. upsell items) for products in the basket

    6 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Filter (with facets) products based upon price ranges

    As a customer i would like to filter (with facets) products based upon price ranges, from price X till price Y.

    22 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We have this feature on our radar, but it’s still a difficult topic to tackle. The reason for that is that pricing is in most cases customer specific (the way how we get them from the ERP at least). Those prices are in Sana always loaded real-time. If you want to use them for a slider, they have to be indexed for performance reasons (which means that they cannot be real-time). We have implemented this approach a few times as a customization with some limitations, but it’s a tough cookie to crack if we want to build this into the standard product. We will continue our investigation on this topic.

  4. Managing several contact forms

    Currently SANA does provide only one contact form and its URL is preset. It would be nice to be able to manage several contact forms whereas people want to contact your customer service or a given service within the company. You could also add/remove fields to get more information about the sender before contacting him back and route the message to a different recipient.
    You don't have either an history of the message transmitted, in order to check the relevance of your contact form.

    32 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Downloadable partial catalogue for enduser

    I get the request very frequently to be able to download the entire catalogue or parts of it.
    Many distributors and manufacturers want customer to be able to use their images, product descriptions and manuals etc in their own eCommerce shop or internal file reposotory and therefore are requesting that the customer can select a part of the catalogue and download all product information with a single click. Alternatively I also had the request to download all images for the SKU's purchased in a single order.
    I am curious to find out of other people would find this useful or…

    4 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Product ID links to detail page in Package Contents

    If a SKU is made up of components (Sales BOM in SAP B1, for example) we get a "View package contents" link on the product page. Clicking it gives the "Package Contents" overlay. It would be great if the product ID (and/or name or whole row) could be a link the the product detail page of the component

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Use default language setting throughout Sana Admin

    We set a default language in Basic Setup of Sana Admin to something other than "English" (US English).

    On admin pages where the language can be chosen, we have to change the dropdown from "English" to our default (and often forget!)

    It would be great if the selection followed the default set in the Basic Setup

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  8. Select currency in the basket

    If a customer has shipping addresses in diffrent countries it would be nice if they can select in which currency they want to pay.

    7 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Translations for "Countries" out of NAV

    The names of the countries available in shop is taken from NAV Contries/Regions table. But there is no way to do translations for that. Neither for list in webshop or for order confirmation mails etc.

    3 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  10. Terms and conditions as PDF attachment to confirmation email

    We have an issue with one of our shop certificates, the Danish "E-Mærket" certification (https://www.emaerket.dk), requiring that the terms and conditions accepted during checkout is also send attached as a pdf file with the confirmation email sent to the customer, therefor we would like to add an attachment feature for the confirmation email in order to maintain our certification.

    This function could be used for other things as well.

    12 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  11. building webshop navigation tree from path field in erp system.

    As far as I understand the design, it appears that you have to create a topic filter which includes then the ERP fields and settings that act as a filter for that topic in the webshop. If we add an ERP field that contains the path (like /vendor/category/subcat/size) for each item, then sana can build an dependency tree in the database from all these paths and show the possible values of each level of the webshop (i.e show all vendors, then shop all category values of a specific vendor etc etc) Using this method the webshop tree is controlled by…

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Turn the shop in Maintenance mode

    It would be nice if you can make a setting to turn the shop in maintaince mode, so at the shop site you only see one page that the shop is underconstuction.

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Improve Mailchimp add-on

    Currently the way the Mailchimp add-on is made doesn't enable a proper use of automation capabilities in Mailchimp.
    In order to use Mailchimp ecommerce automation, SANA should use the ecommerce API provided.
    That would enable any SANA website to automatically :
    - Notify best customers with rewards
    - Thank 1st time customers
    - Win back customers that are not coming back
    - Easily retarget abandoned carts
    Additionally, it should be able to handle several customer segments when syncing, so you have the same customer segments in SANA and in MailChimp.

    10 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under investigation  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. collect payment for overdue balance

    working in a similar way to the 9.3 credit limit validation, it would be good to have the option to warn/force payments from customers with an overdue balance. e.g. they may be within their credit limit (or not), but have unpaid invoices that have passed their due date, for which payment could be collected through sana in the context of placing a new order.

    4 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Export Shop Account data

    A facility to export shop account data to CSV. This could be useful in a DR scenario where ERP data has been restored to ensure ERP/Shop accounts match.

    8 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Change the order of products in the shopping cart

    When a customer adds products to his basket, the order in which the products are shown in the basket are not making sence. The product that is choosen last, is showed at the top op the basket and the item first selected is on the bottom.

    It's more logical that you will get an overwiew of what you selected from 1 to ... So the item you selected first, will be on the first position in te basket. Our B2B customers complained about this functionality and so we made some customization.

    When we compare this to all kind of diferend…

    6 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Error unclear on flexipage

    When an error occurs while editing a flexipage on a collapsed content element. It should expand the element. Now it jumps to the right tab but the error is on one of the collapsed elements making it unclear for the customer where the problem is.

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  18. Promo Discounts in SAP

    Promo Discounts on product sets

    Create code with options to assign product set or multiple sets.

    This would be advantageous as some products have lower margins and you ideally don't want to offer discounts on those products. This is the main reason why we don't use discount codes

    6 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  SAP B1  ·  Flag idea as inappropriate…  ·  Admin →
  19. Breadcrumb for flexi-pages

    SANA does provide breadcrumb for catalog pages, however, even if you do structure your flexi-pages URL with category/subcategory/page, there is no option to add a breadcrumb to the created flexi-pages which prevents a proper content discovery by the user (and doing this by hand is long and subject to mistakes, not to mention the update needed if you're moving/adding new section as time goes on).

    12 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Click & Collect

    A shopping facility whereby a customer can buy or order goods from a store's website and collect them from a local branch.

    It would be great to be able to offer a click & collect option, so the user can select from a list which store to collect the item/s from. Obviously, stock at that location would need to be considered, so if the item is out of stock at the customer's specified location, click & collect cannot be used. Also, include the ability for the user to specify their 'local' store/location. For a good example of click and collect,…

    28 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under investigation  ·  3 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feature Requests & Ideas

Feedback and Knowledge Base