Feature Requests & Ideas

Sana customers and partners can share ideas with us or vote on other people’s ideas. Our product team is listening. Please remember that this site is only for feature suggestions and ideas!

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  1. Improve Mailchimp add-on

    Currently the way the Mailchimp add-on is made doesn't enable a proper use of automation capabilities in Mailchimp.
    In order to use Mailchimp ecommerce automation, SANA should use the ecommerce API provided.
    That would enable any SANA website to automatically :
    - Notify best customers with rewards
    - Thank 1st time customers
    - Win back customers that are not coming back
    - Easily retarget abandoned carts
    Additionally, it should be able to handle several customer segments when syncing, so you have the same customer segments in SANA and in MailChimp.

    35 votes
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    under investigation  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. social media

    Social Media plugins.

    Right now we can add a Facebook plugin via HTML injections.
    And following as code in Text Block.

    But in this way we can't place the window wherever we like. It is a fixed place..
    Another issue on the Instagram plugin, if we try to do it via HTML injections and again in a text block, the Instagram feed appears above the header of below the footer.

    Is this a problem that has reached you guys yet?
    Currently working in Sana 9.2, we're looking for an update to 9.3 but not sure whether that problem will be…

    4 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  3. basket upsell for related products

    when going through the basket/checkout pages, suggest products related to the basket contents. E.g. a carousel of related items (of type X - e.g. upsell items) for products in the basket

    10 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Filter (with facets) products based upon price ranges

    As a customer i would like to filter (with facets) products based upon price ranges, from price X till price Y.

    31 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We have this feature on our radar, but it’s still a difficult topic to tackle. The reason for that is that pricing is in most cases customer specific (the way how we get them from the ERP at least). Those prices are in Sana always loaded real-time. If you want to use them for a slider, they have to be indexed for performance reasons (which means that they cannot be real-time). We have implemented this approach a few times as a customization with some limitations, but it’s a tough cookie to crack if we want to build this into the standard product. We will continue our investigation on this topic.

  5. Display Shipping Options in Drop-Down Menu or Matrix format

    Allow us to choose to display shipping options in a different format that will be more compact for customers when a shop has many shipping options. Either a drop-down menu, or an accordion-style display where the customer selects which carrier they want to use and then the service levels (standard, expedited, overnight) are displayed. Would make it much easier to show many options without making the checkout page overwhelming.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Set default country in Customer Registration

    On customer registration pages, the country list is in alphabetical order. Most customers are from our home country but this is near the bottom of a long list. It would be great to be able to set a default country and have that appear at the top of the list (or selected and the dropdown be at that point)

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Use default language setting throughout Sana Admin

    We set a default language in Basic Setup of Sana Admin to something other than "English" (US English).

    On admin pages where the language can be chosen, we have to change the dropdown from "English" to our default (and often forget!)

    It would be great if the selection followed the default set in the Basic Setup

    4 votes
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    0 comments  ·  Sana Admin  ·  Flag idea as inappropriate…  ·  Admin →
  8. Managing several contact forms

    Currently SANA does provide only one contact form and its URL is preset. It would be nice to be able to manage several contact forms whereas people want to contact your customer service or a given service within the company. You could also add/remove fields to get more information about the sender before contacting him back and route the message to a different recipient.
    You don't have either an history of the message transmitted, in order to check the relevance of your contact form.

    42 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    [SANA PRODUCT] We are currently working on re-building our front-end based on the newest technology (React). You can find more information on this on our Roadmap Portal (https://roadmap.sana-commerce.com). We might introduce a new feature like this in our new front-end, but this is still uncertain.

    For the time being, you could consider using the Code Content Element and embed a form from Google Forms / TypeForm. This will already provide a good solution for most cases.

    You can find a useful tutorial on our Sana Help:

    https://help.sana-commerce.com/sana-commerce-93/user_guide/web-pages/custom-forms

  9. Extend functionality ZIP code

    You can configure in NAV when a customer filled in a incorrect ZIP code during online customer registration, that a error will be shown on the webshop

    It would be nice when a customer fills in his ZIP code and housnumber, that automatically the street and place will be filled in.

    5 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Product fields Lenght, width, height in class SC_AXDataServiceClient_Product

    Product request contains fixed sana fields Lenght, depth, width that in class SCAXDataServiceClientProduct initItemFields is linked to GrossDepth, GrossWidth and GrossHeight. But since AX also contains standard fields InventTable.Lenght, Depth and Width these fields cannot be requested. Suggestion/advice of Sana Consultant is to change the field name in Dynamics but this is not in line with the Microsoft Evergreen policy for Dynamics365FO. Please be aware of this.

    1 vote
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    0 comments  ·  Dynamics AX  ·  Flag idea as inappropriate…  ·  Admin →
  11. Product fields Lenght, width, height in class SC_AXDataServiceClient_Product

    Product request contains fixed sana fields Lenght, depth, width that in class SCAXDataServiceClientProduct initItemFields is linked to GrossDepth, GrossWidth and GrossHeight. But since AX also contains standard fields InventTable.Lenght, Depth and Width these fields cannot be requested. Suggestion/advice of Sana Consultant is to change the field name in Dynamics but this is not in line with the Microsoft Evergreen policy for Dynamics365FO. Please be aware of this.

    1 vote
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    0 comments  ·  Dynamics AX  ·  Flag idea as inappropriate…  ·  Admin →
  12. Translations for "Countries" out of NAV

    The names of the countries available in shop is taken from NAV Contries/Regions table. But there is no way to do translations for that. Neither for list in webshop or for order confirmation mails etc.

    6 votes
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    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ship-to Address

    Limit the selection of ship-to address from address book and limit the ability to enter a different address per shop account.

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Export Shop Account data

    A facility to export shop account data to CSV. This could be useful in a DR scenario where ERP data has been restored to ensure ERP/Shop accounts match.

    14 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. mdo

    I would be nice if it is possible to give a discount percentage or amount per online payment method.

    2 votes
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    0 comments  ·  Dynamics NAV  ·  Flag idea as inappropriate…  ·  Admin →
  16. Include HTML code in mapping extensions.

    In the mapping between Perfion-Sana it isn't possible to include HTML text to fill a description of a product. It copy all the text in one phrase (bulletpoints, enters,...). If we format a text in the rich text editor in Perfion we would like to have the same layout in Sana.

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  17. building webshop navigation tree from path field in erp system.

    As far as I understand the design, it appears that you have to create a topic filter which includes then the ERP fields and settings that act as a filter for that topic in the webshop. If we add an ERP field that contains the path (like /vendor/category/subcat/size) for each item, then sana can build an dependency tree in the database from all these paths and show the possible values of each level of the webshop (i.e show all vendors, then shop all category values of a specific vendor etc etc) Using this method the webshop tree is controlled by…

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Select currency in the basket

    If a customer has shipping addresses in diffrent countries it would be nice if they can select in which currency they want to pay.

    8 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Promo Discounts in SAP

    Promo Discounts on product sets

    Create code with options to assign product set or multiple sets.

    This would be advantageous as some products have lower margins and you ideally don't want to offer discounts on those products. This is the main reason why we don't use discount codes

    11 votes
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    under investigation  ·  2 comments  ·  SAP B1  ·  Flag idea as inappropriate…  ·  Admin →
  20. Form content blocks

    Create own customizable forms within a content block. Than store the data in the CRM for further use. F.i. follow up mails/calls/etc.

    4 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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